“I liked the fact that booking.com was so helpful to me in a stressful situation. I liked the fact that I could speak to a live person every time I called and not an automated service. I liked Jo, the member of staff whom the landlord sent around to the property. She was wearing a suit dress, carrying a plunger to unblock the bathroom sink! I love the fact booking.com gave me compensation for my complaints about this property!”
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
