“A very enjoyable 2 weeks stay at the brook hotel,the management and all the staff were amazing, especially Tracey on Reception who moved me to a bigger room so I could work easier and for being so helpful, Kelly who works on the bar is very professional and keeps the hotel guests as well as the locals extremely happy, Darren the head chef and his team were great nothing was to much trouble regarding dietary requirements. I have worked in the hotel business for many years and certainly have seen many issues in others hotels which normally comes down to lack of direction from the management to the staff,But at the Brook while even though works were being carried out all of the staff carried on professionally.”
“We were upgraded to a suite which provided us with additional space and comfort.
We appreciate the fact that the suite had a bath as well as a shower.
Non Creaking floorboards was a bonus. 😉
The lift was also appreciated.”
“Central location. Spotlessly clean. Lots of helpful touches like milk in the fridge, proper coffee, biscoff biscuits, hairdryer. Also good Wi-Fi as I was working during my stay.”
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