“Brought our cousins from Canada who were visiting Wales they loved it - the staff were AMAZING - special shout out to Kayleigh who even though she was multi tasking was very professional & helpful & even showed us the old part of the hotel as she was leaving work - Sue at breakfast who was really chatty & friendly she went & got cream for our cousins coffee even though she was really busy & the gentleman at the bar ( sadly didn't get his name ) - the breakfast was excellent plenty of choice of hot & cold - we had an evening meal at the hotel & everything was delicious. Yes hotel was a bit tired looking but just added to the charm for our visitors.”
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