Route de l'Iseran, 73150 Val dʼIsère, France
#14 of 71 hotels in Val dʼIsère
Guests' ChoiceBased on 164 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.7
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 29 August 2024
Carl
United KingdomNothing, all good
Very friendly staff, very clean
Stayed in August 2024
Reviewed: 13 August 2024
Daniels
LatviaTo get to room you should take 2 elevators and walk through all hotel.
Everything was great - clean and spacious rooms, awesome personal. Would definitely stay again.
Stayed in August 2024
Reviewed: 31 July 2024
Rich
FranceThe staff were amazing. Everyone I spoke to was kind and helpful. When we left an important item after we checked out and they first reported it wasn't found, Cedric went back to the room to look again and found it. They made it very easy and affordable to recover. Truly wonderful service. The lodge is lovely, the spa divine and the people, well....they made it perfect.
Stayed in July 2024
Reviewed: 28 July 2024
Dana
FranceWe were informed ahead that parking was limited and on first come basis. Too late for hotel parking, but we were advised of the nearest free parking.
Very nice welcome, with all the necessary information and questions answered! Room was like new, very clean and nicely decorated. Allowed to check in early.
Stayed in July 2024
Reviewed: 24 July 2024
Luke
United KingdomNothing
Staff were excellent. Property was very clean and comfortable.
Stayed in July 2024
Reviewed: 22 July 2024
Paul
LuxembourgGreat breakfast. I had a balcony with a wonderful view. Bar on rooftop also enjoyable. Attentive staff. Well located near centre of Val d’Isere.
Stayed in July 2024
Reviewed: 22 July 2024
Duane
United Arab EmiratesNothing
Staff were super helpful, free private sauna and jacuzzi was awesome after a long days’ travel and the room was great with a huge bath, garage parking for the motorcycle was a bonus too
Stayed in July 2024
Reviewed: 20 July 2024
Pete
United KingdomThe staff were super friendly and extremely helpful. A lovely hotel in a beautiful setting
Stayed in July 2024
Reviewed: 13 July 2024
Iain
SwitzerlandLayout a little confusing, but exploration pays off.
Modern design inside, excellent facilities, spa, games, lounges. Staff very welcoming and attentive. Room good size, bed very comfortable.
Stayed in July 2024
Reviewed: 12 July 2024
Joanne
JerseyA bit pricey, particularly the breakfast.
Good location at the top end of the town. Well appointed with big rooms and friendly, helpful staff
Stayed in July 2024
Reviewed: 30 June 2024
Tony
United KingdomStop over on Route Des Grande Alp bike trip. Refreshing to meet a well organised and switched on set up. Can't begin to thank Roman and the team there enough. Made us feel welcome from the moment we arrived. Superb facility, garage bike parking. Room clean and modern, Food, drink and service exceptional. Have a go at the Genepi if you dare. Will recommend to anyone passing. Booking again for next time Thanks again Roman First class and you should be proud
Stayed in June 2024
Reviewed: 27 April 2024
Rachael
United KingdomGreat food! The staff were lovely and a short walk or stop to the main piste
Stayed in March 2024
Reviewed: 27 March 2024
Robert
EcuadorEverything wonderful
Stayed in March 2024
Reviewed: 26 March 2024
Christina
GreeceThe breakfast was very nice. If I could say something, that would be to add some vegetables. In addition, the room was very small but it was cozy, quiet and clean.
I liked the ski facilities and the spa. They were very clean and comfortable.
Stayed in March 2024
Reviewed: 20 March 2024
Shannon
United KingdomThe gym was not really a gym. It needs a full weights rack and more equipment
Very clean, friendly and helpful staff
Stayed in March 2024
Reviewed: 5 March 2024
Callum
United KingdomIt was in a great location and boasted a private spa room which could be booked out in 30min slots for free. Breakfast was decent, couldn’t complain, bed was comfy. Access for ski ideal.
Stayed in March 2024
Reviewed: 28 February 2024
Gillian
United KingdomEverything staff where amazing
Stayed in February 2024
Reviewed: 26 February 2024
Stuart
United KingdomSound proofing on the rooms could have been better, could hear people using the stairs and talking in to the corridor (Not enough to wake you up but enough you could hear it when in the room)
Staff were great, super helpful and friendly. Location was close enough you could walk into the centre within 2-3 minutes, to the lifts in 5 minutes and if you didn't want to walk, the bus stop was just opposite. Close enough for it not to be an issue to walk to but far enough away that it was quiet. Breakfast was great. Boot room was big and had heated shoe racks. Parking out the front of the hotel.
Stayed in February 2024
Reviewed: 23 February 2024
Magnus
United StatesRoman and all the staff provided exceptional service.
Stayed in February 2024
Reviewed: 3 February 2024
Cameron
United KingdomIt’s a short walk to the centre and ski lifts, but no big deal really…!
Excellent staff. Very friendly and warm welcome. Super breakfast and lovely dinner. Great little hotel. Rooms are good size and cleaned every day. It feels like a new building inside.
Stayed in February 2024
Reviewed: 18 January 2024
Nicola
United KingdomVery friendly staff, very comfortable, nice breakfast and lounge with bar.
Stayed in January 2024
Reviewed: 30 December 2023
Steve
United KingdomScrambled eggs
Location fantastic with nice external views
Stayed in December 2023
Reviewed: 30 December 2023
Nicola
United KingdomCould have been a bit cheaper but then Val d'Isere is always expensive!
The location of the hotel is great if you either don't mind a bit of a walk, getting the bus or, if you are a good skier, you can literally ski from and back to the door, from the other side of the road.
Stayed in December 2023
Reviewed: 27 August 2023
Vivian_kwok
SwitzerlandAs said above, the room balcony is indeed joined with a common terrace where other hotel guests can sit and smoke. I believe it's not such a big deal in the winter when you close the sliding door most of your day, but it's challenging in the summer when you have to keep the curtain and window shut to ensure privacy. It would have been better if the common terrace was designated as a non-smoking area and closed by 10:00 p.m.
Staffs were very thoughtful. They worked with their heart. We booked two adjacent rooms with balconies and then discovered that the balcony was indeed joining to a common terrace where people could hang out and smoke until/after midnight. We let the reception staff know about our concern, and they immediately made arrangements.
Stayed in August 2023
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