Nothing, all good

Very friendly staff, very clean

Stayed in August 2024

To get to room you should take 2 elevators and walk through all hotel.

Everything was great - clean and spacious rooms, awesome personal. Would definitely stay again.

Stayed in August 2024

The staff were amazing. Everyone I spoke to was kind and helpful. When we left an important item after we checked out and they first reported it wasn't found, Cedric went back to the room to look again and found it. They made it very easy and affordable to recover. Truly wonderful service. The lodge is lovely, the spa divine and the people, well....they made it perfect.

Stayed in July 2024

We were informed ahead that parking was limited and on first come basis. Too late for hotel parking, but we were advised of the nearest free parking.

Very nice welcome, with all the necessary information and questions answered! Room was like new, very clean and nicely decorated. Allowed to check in early.

Stayed in July 2024

Nothing

Staff were excellent. Property was very clean and comfortable.

Stayed in July 2024

Great breakfast. I had a balcony with a wonderful view. Bar on rooftop also enjoyable. Attentive staff. Well located near centre of Val d’Isere.

Stayed in July 2024

Nothing

Staff were super helpful, free private sauna and jacuzzi was awesome after a long days’ travel and the room was great with a huge bath, garage parking for the motorcycle was a bonus too

Stayed in July 2024

The staff were super friendly and extremely helpful. A lovely hotel in a beautiful setting

Stayed in July 2024

Layout a little confusing, but exploration pays off.

Modern design inside, excellent facilities, spa, games, lounges. Staff very welcoming and attentive. Room good size, bed very comfortable.

Stayed in July 2024

A bit pricey, particularly the breakfast.

Good location at the top end of the town. Well appointed with big rooms and friendly, helpful staff

Stayed in July 2024

Stop over on Route Des Grande Alp bike trip. Refreshing to meet a well organised and switched on set up. Can't begin to thank Roman and the team there enough. Made us feel welcome from the moment we arrived. Superb facility, garage bike parking. Room clean and modern, Food, drink and service exceptional. Have a go at the Genepi if you dare. Will recommend to anyone passing. Booking again for next time Thanks again Roman First class and you should be proud

Stayed in June 2024

Great food! The staff were lovely and a short walk or stop to the main piste

Stayed in March 2024

Everything wonderful

Stayed in March 2024

The breakfast was very nice. If I could say something, that would be to add some vegetables. In addition, the room was very small but it was cozy, quiet and clean.

I liked the ski facilities and the spa. They were very clean and comfortable.

Stayed in March 2024

The gym was not really a gym. It needs a full weights rack and more equipment

Very clean, friendly and helpful staff

Stayed in March 2024

It was in a great location and boasted a private spa room which could be booked out in 30min slots for free. Breakfast was decent, couldn’t complain, bed was comfy. Access for ski ideal.

Stayed in March 2024

Everything staff where amazing

Stayed in February 2024

Sound proofing on the rooms could have been better, could hear people using the stairs and talking in to the corridor (Not enough to wake you up but enough you could hear it when in the room)

Staff were great, super helpful and friendly. Location was close enough you could walk into the centre within 2-3 minutes, to the lifts in 5 minutes and if you didn't want to walk, the bus stop was just opposite. Close enough for it not to be an issue to walk to but far enough away that it was quiet. Breakfast was great. Boot room was big and had heated shoe racks. Parking out the front of the hotel.

Stayed in February 2024

Roman and all the staff provided exceptional service.

Stayed in February 2024

It’s a short walk to the centre and ski lifts, but no big deal really…!

Excellent staff. Very friendly and warm welcome. Super breakfast and lovely dinner. Great little hotel. Rooms are good size and cleaned every day. It feels like a new building inside.

Stayed in February 2024

Very friendly staff, very comfortable, nice breakfast and lounge with bar.

Stayed in January 2024

Scrambled eggs

Location fantastic with nice external views

Stayed in December 2023

Could have been a bit cheaper but then Val d'Isere is always expensive!

The location of the hotel is great if you either don't mind a bit of a walk, getting the bus or, if you are a good skier, you can literally ski from and back to the door, from the other side of the road.

Stayed in December 2023

As said above, the room balcony is indeed joined with a common terrace where other hotel guests can sit and smoke. I believe it's not such a big deal in the winter when you close the sliding door most of your day, but it's challenging in the summer when you have to keep the curtain and window shut to ensure privacy. It would have been better if the common terrace was designated as a non-smoking area and closed by 10:00 p.m.

Staffs were very thoughtful. They worked with their heart. We booked two adjacent rooms with balconies and then discovered that the balcony was indeed joining to a common terrace where people could hang out and smoke until/after midnight. We let the reception staff know about our concern, and they immediately made arrangements.

Stayed in August 2023