75, Rue De La Grotte, 65100 Lourdes, France
#9 of 94 hotels in Lourdes
Guests' ChoiceBased on 160 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
9.1
Value for money
8.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 September 2024
Nivya
IrelandWould be good if there is a bath rather than shower
Good spacious bedrooms
Stayed in September 2024
Reviewed: 24 August 2024
Donald
United StatesNothing.
The hotel had an elevator and air conditioning, which were very important to my wife. It has a great location; Lourdes is a very walkable town. The staff was friendly and extremely helpful.
Stayed in July 2024
Reviewed: 23 August 2024
Maribel
United KingdomVery convenient and friendly staff 😁
Stayed in August 2024
Reviewed: 23 August 2024
Bardh
KosovoPoor breakfast.
Excellent location.
Stayed in June 2024
Reviewed: 19 August 2024
Zamroz
Polandbreakfast
Stayed in August 2024
Reviewed: 9 August 2024
Ma
FranceNone
Spacious room and shower room Comfortable bed Complete buffet breakfast Nice receptionist
Stayed in August 2024
Reviewed: 7 August 2024
Mariusz
PolandVery good location, close to sanctuary and restaurants. Spacious room.
Stayed in August 2024
Reviewed: 2 August 2024
Raymond
United StatesGood Location, very clean, helpful staff!
Stayed in July 2024
Reviewed: 29 July 2024
Christopher
MaltaNothing really
Location. Cleanliness. Breakfast
Stayed in July 2024
Reviewed: 28 July 2024
Luisa
ItalyVery welcoming, clean, central. Fabulous, complimentary breakfast
Stayed in July 2024
Reviewed: 25 July 2024
Elizabeth
United KingdomMy third visit to Lourdes and disappointed that the town is now looking very tired, except for the Grotto and Basilica.
Spacious rooms furnished in traditional style. Comfortable bed. Very clean bathroom. Monsieur was very kind when we checked in and discovered I had forgotten to book parking. He found me a place straight away. Excellent location for the Grotto and Basilica. Good breakfast.
Stayed in July 2024
Reviewed: 24 July 2024
Jonathan
IrelandParking is with hotel but was told I needed to book ahead. So had to park a 5 mins walk away and pay for it
Good and central. Breakfast was plentiful. It was grand
Stayed in July 2024
Reviewed: 21 July 2024
Joe
MaltaVery central, clean, staff were exceptionally helpful, good breakfast
Stayed in July 2024
Reviewed: 13 July 2024
Robert
FranceSituation de l’hotel
Stayed in July 2024
Reviewed: 10 July 2024
Adrian
United KingdomLocation
Breakfast needs more attention
Stayed in July 2024
Reviewed: 8 July 2024
Meir
IsraelOld, poor breakfast
Location, room size was big and good price
Stayed in July 2024
Reviewed: 2 July 2024
Silvino
United KingdomNothing to say about
We liked pretty much everything about the hotel , familiar, clean, nice balcony view, clean and comfortably beds, towels, toilet. One of the best breakfast ever, nice restaurant and an excellent customer service. The staff are friendly and top professionals
Stayed in July 2024
Reviewed: 1 July 2024
Kevin
United StatesToiletries were very basic.
Close to the Sanctuary. Staff was very nice and helpful. Junior suite was quite large.
Stayed in June 2024
Reviewed: 30 June 2024
Fidel
United StatesNone
The staff were very accomodating. And I like that there was a restaurant on site.
Stayed in June 2024
Reviewed: 24 June 2024
Rosemary
United StatesBreakfast could have been better, but it was sufficient with basic eggs, breads, coffee and fruit.
We had two rooms for our party of five. They were located near each other, which was helpful. Both rooms were spacious, clean, comfortable, and had large, well-appointed bathrooms. Location of the hotel was close to everything, yet not loud or crowded.
Stayed in June 2024
Reviewed: 23 June 2024
Robert
United StatesEVERYTHING!
Being at LOURDES IS A 🙏 was a long time desire!
Stayed in May 2024
Reviewed: 18 June 2024
Daniele
FranceThe welcoming, the parking, the cleanliness, the breakfast, the proximity to the down town and sanctuary. It is perfect.
Stayed in June 2024
Reviewed: 16 June 2024
Barangan
United StatesThe facility is spotless and the owners, Txema and Sylvia were extremely friendly! We will definitely stay there again when the chance arises.
Stayed in June 2024
Reviewed: 11 June 2024
Mariya
UkraineIt would be great to have a teapot and cups in the room.
Very good location. Good breakfast. Comfortable beds.
Stayed in June 2024
Siem Reap, Cambodia
Lajosmizse, Hungary
Palaiochóra, Greece
Muroran, Japan
Ankara, Turkey
Kigali, Rwanda
Marina di Pescoluse, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content