217 Avenue de Provence, 26000 Valence, France
#4 of 18 hotels in Valence
Guests' ChoiceBased on 321 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.7
Staff
8.8
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 September 2024
Claudio
United KingdomNothing it was all great..The evening service was well run with a few senior staff overseeing and quite a few trainees-but we all have to start somewhere.
Restaurant stretched from several indoor areas an outside covered areas along a natural stream which had fish and a curious beaver who was people watching on its evening swim. Food was good with lots of choice, being a weekend it was buffet and bar b que with the bonus of an evening singer Two swimming pools with a great outdoor area plus outdoors seating for drinks.. The Bedroom was large and modern and the mattress was heavenly -overall this hotel exceeded all expectations. Staff very friendly and helpful We will be back next year.
Stayed in August 2024
Reviewed: 4 September 2024
Debra
FranceBrunch for dinner
Stayed in August 2024
Reviewed: 23 August 2024
Guy
United KingdomNothing.
Great location and amenities, staff super helpful and friendly. Food was lovely. Very impressive.
Stayed in August 2024
Reviewed: 10 August 2024
Bruno
BelgiumAs I noticed, only Tesla superchargers
I recently had the pleasure of staying at the Novotel Sud Valence and it exceeded all my expectations. Located in a charming part of Valence, the hotel is both accessible and surrounded by a lovely, peaceful environment. The rooms were exceptionally nice—spacious, modern, and impeccably clean, with all the comforts you’d expect for a relaxing stay. What stood out to me the most was the friendliness of the staff. They went out of their way to make guests feel welcome and were more than happy to converse in English, which made the experience even more enjoyable. The bar at the hotel has a wonderful lounge vibe, perfect for unwinding after a day of exploring. The ambiance is cozy yet sophisticated, and the handmade cocktails are a highlight—expertly crafted and delicious. I also had the opportunity to dine at the hotel’s restaurant, and I was thoroughly impressed. The food was excellent, with a variety of well-prepared dishes that showcased local flavors.
Stayed in August 2024
Reviewed: 22 July 2024
Jeremy
FranceLocation is good. Spacious rooms. Can easily walk to the city center.
Stayed in June 2024
Reviewed: 21 July 2024
Sarah
United KingdomReally really expensive
Stayed in July 2024
Reviewed: 20 July 2024
Frank
NetherlandsA bit noisy in the hallway at night, airco made a lot of noise also in lowest position
Stayed in July 2024
Reviewed: 3 July 2024
Dominic
United KingdomRoom service never picked up the phone from the room. It the staff were good
Location and it was clean
Stayed in July 2024
Reviewed: 20 June 2024
Alexandre
SwitzerlandThere was a spider in the room close to the curtains which clearly showed that only basic cleaning was done.
Good breakfast with a lot of options. The scrambled eggs were the best! The parking was super convenient and it was free.
Stayed in June 2024
Reviewed: 19 June 2024
Paul
United KingdomIT IS A GOOD OVER NIGHT HOTEL NICE FOOD ,STANDARD BREAKFAST VALUE FOR MONEY
Stayed in June 2024
Reviewed: 9 June 2024
Carole
United KingdomNothing
Convenient
Stayed in June 2024
Reviewed: 7 June 2024
Daniel
NetherlandsDinner options felt rather limited in the hotel.
Breakfast was excellent! Assortment was great. Fresh, crunchy Croissants; and the weather was nice, so we sat on the terrace outdoor by the stream that runs next to the hotel. Amazing breakfast experience; will return!
Stayed in May 2024
Reviewed: 25 May 2024
Linda
FranceAir conditioning not working in the hotel until the following week so room very very hot. Bed not very comfortable.
Easy route from the main road when travelling to the south.
Stayed in May 2024
Reviewed: 20 May 2024
Menno
NetherlandsWe stayed in the hotel in May and the airconditioning didn’t work properly. That means it was very hot and humid in the room.
The location is perfect. The staff is very friendly. Breakfast is fantastic.
Stayed in May 2024
Reviewed: 19 May 2024
Justin
GermanyThe staff are very helpful and excellent. A perfect place to stop and recharge mid journey. Breakfast is great and rooms are spacious and well equipped.
Stayed in May 2024
Reviewed: 15 May 2024
Renate
United KingdomDreadful continual ‘music’ in the public areas. Quite a torturous way from/to the motorway. Breakfast expensive at €19.80.
Good size room, excellent bed, very clean, good shower. Restaurant on site. Pretty river setting. Secure parking. Very professional staff.
Stayed in May 2024
Reviewed: 5 May 2024
Hannes
Switzerlandgreat restaurant -excellent food. great when travelling coming feom high way
Stayed in April 2024
Reviewed: 1 May 2024
Clas
FranceThis time The restaurant was not so good many dishes on the menue not available. The quality of the meal below expectation, example the beef fillet with legumes poêles , the legumes were 60 percent carrots rest some other root vegetable very bland only cooked and never pan fried , very disappointing.
Location, accommodation good and very important a restaurant, for us 50 percent the reason for staying.
Stayed in April 2024
Reviewed: 29 April 2024
Cristina
United KingdomThis is a good hotel, in a convenient location for anyone travelling to the south. Efficient service.
Stayed in April 2024
Reviewed: 25 April 2024
Francois
FranceAverage quality of the restaurant. Way too expensive for what it worths
Location and confort
Stayed in April 2024
Reviewed: 14 April 2024
Lisa
United KingdomThe restaurant has a beautiful setting next to the stream and woodland but the food isn’t good. The burger was dry and tasteless and my salad was a mixture of limp leaves, a mushroom, old blue cheese, soggy pumpkin and sweet dried cherries! It was awful.
The rooms are fine with plenty of space and a big tv
Stayed in April 2024
Reviewed: 23 March 2024
Anita
United KingdomSome staff we extremely weird/rude about a deposit payment after already having paid for the room.
Stayed in March 2024
Reviewed: 17 February 2024
Andrzej
PolandN/A
Good clean hotel.
Stayed in February 2024
Reviewed: 17 February 2024
Anastasiia
UkraineNothing, perfect for one night
Convenient for car trips, comfy bed and a lot of parking spots. Good breakfast with fresh croissants!
Stayed in February 2024
Johannesburg, South Africa
Schoorl, Netherlands
Hannover, Germany
Calasetta, Italy
Puerto Rico de Gran Canaria, Spain
Agios Ioannis Mykonos, Greece
Korčula, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content