9 Faubourg St Jacques, 26000 Valence, France
#14 of 18 hotels in Valence
Guests' ChoiceBased on 48 hotel reviews
7.1Cleanliness
7.6
Comfort
7.5
Location
8.4
Facilities
6.8
Staff
8.7
Value for money
7.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 June 2024
Alessandro
SwitzerlandAt city centre Secured parking.
Recepcionist very friendly Came to check if my limosusine fits the parking. (I had concerns at booking). Room clean and bed confortable. Furniture, bath,galley old but clean and ok. At city centre with secureparking, thats very good.
Stayed in June 2024
Reviewed: 14 September 2023
Jean-paul
FranceCorrect
Stayed in September 2023
Reviewed: 11 July 2023
Philippe
United KingdomNothing to say, particularly at this price level.
Accommodating staff ( stored my bicycle safely and without charge ) and responded to queries. Cool, quiet and comfortable, with a huge bathroom.
Stayed in July 2023
Reviewed: 18 April 2023
Keiko
JapanNear from of the station. A staff stays at checking counter until 22:00. I can stay until 11:00.
Stayed in April 2023
Reviewed: 16 April 2023
Barry
BelgiumA bit dated
Position
Stayed in April 2023
Reviewed: 6 October 2022
Lucy
Egyptlocation
Stayed in October 2022
Reviewed: 3 September 2022
Chris
United KingdomAccommodation was tired and dated. Air con controller stopped working. Could not switch it off!
Breakfast was okay. Location good, only few mins walk from town centre.
Stayed in September 2022
Reviewed: 17 August 2022
Karolina
Germanythe cleanliness of the room wasn’t great, there was some mold in the bathroom , breakfast was quite poor
cheap and relatively central
Stayed in August 2022
Reviewed: 30 July 2022
Veronika
Czech RepublicSome soundproofing would be good.
Nice triple room with lots of space, a desk, two chairs and a wardrobe. Very nice and helpful staff. Within walking distance to everywhere. Very good for the price.
Stayed in July 2022
Reviewed: 26 April 2022
Nicolò
FranceI could hear the noises from the corridor. Only the lights of the bathroom and above one of the beds were working. The shower in the bathroom is clearly adapted from a bathtub and splashed water on the toilet and the floor. There was no wi-fi.
The staff was very helpful and it's a good location, close to the railway station and center. There are several bars and restaurant nearby.
Stayed in April 2022
Reviewed: 4 November 2021
Jim
United Statesonly 1 towel that was old and ragged
convenient to town center
Stayed in October 2021
Reviewed: 29 August 2021
Carol
IsraelMattress was too hard
Great location!
Stayed in August 2021
Reviewed: 20 June 2024
Helena
United KingdomOne of the lumpiest most uncomfortable beds I have ever slept on.
Stayed in June 2024
Reviewed: 3 June 2024
Marijke
FranceDO NOT STAY HERE! Room was infested with bed bugs. I had to leave in early hours as the place was crawling with them. I left a message with the hotel but nobody contacted me back. Decor is very dated and there was a large stain on the bedspread. Worst stay ever.
Stayed in May 2024
Reviewed: 2 June 2024
Kevin
United KingdomWould have liked coffee in room! Didn’t care for herbal tea!
Great location. Good parking. Nice room! Facilities good.
Stayed in May 2024
Reviewed: 13 June 2023
Steve
United KingdomPerfect location for me
Stayed in June 2023
Reviewed: 25 April 2023
Neil
United Kingdomvery handy for centre of town and had parking. staff very friendly. a bit dated but clean and comfortable
Stayed in April 2023
Reviewed: 29 January 2023
Dave
IrelandAll was good
Location, great price, comfortable bed, everything worked. Simple but suited us nicely
Stayed in January 2023
Reviewed: 9 September 2022
Selin
TurkeyThe location was oke but not good for alone woman, it seems dangerous. Hotel is old and even door lock is old ones, doesn’t feel safe inside. Inside room humidity.. I asked for coffee, she tried to prepare but it didn’t work. So even you cannot have coffee. Valence is not good place for tourists.. I stopped on my way to Barcelona but i dont do it again. Better to stop Lyon.
Stayed in September 2022
Reviewed: 21 August 2022
Alex
GermanyDirty, dirty, old Hotel, with over used furniture and stinky mattresses. Booking needs to have some standard in what they offer.
Stayed in August 2022
Reviewed: 14 June 2022
Richard
United KingdomRather shabby and the room smelt mouldy. No tea or coffee facilities in room.
Stayed in June 2022
Reviewed: 25 March 2022
Catherine
FranceHôtel très mal insonorisé, qui a besoin d'une grosse rénovation (parties communes et chambres) !!!
Good location, very close to thé old city
Stayed in March 2022
Reviewed: 2 February 2022
Stanislaw
PolandTerrible smell and room with the only window into a ventilation shaft
Stayed in February 2022
Reviewed: 13 January 2022
Joana
SwitzerlandVery rundown hotel. Weird smells in the corridor. Dirty carpets. The room and bathroom needed a deep cleaning: dusty corners, dirty light switches, hairs im bathtub, sink and pillow, bathroom mat was grey and falling appart... Overpriced.
The bed was ok and there was air conditioning. Private parking for a decent price. Central location.
Stayed in January 2022
Showing 1 – 25
Sunny Beach, Bulgaria
Zaragoza, Spain
Sutivan, Croatia
Valmontone, Italy
Marietta, USA
Eskisehir, Turkey
Chedworth, UK
Cape Town, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content