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  5. Reviews of Hôtel Soft

Reviews of Hôtel Soft 3 stars

52 Bis Rue Des Vinaigriers, 10th arr., 75010 Paris, France

#1156 of 1,642 hotels in Paris

Guests' Choice

Review score

Based on 488 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 27 September 2024

    8.0
    Good value for your money in Paris
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    View from the window is non existent facing the gray wall, corridors and elevators are really small and narrow. The place is relatively tiny

    Good location at Magenta, close to Gare Le est and Gare du Nord. Great breakfast with good selection of cheese.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room very small, bathroom got a mess every day because the shower side was missing a door

    Staff were very helpful and friendly the lady in the cafeteria was very nice and helpful same as Brahim help us with all details of transportation

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location - easy walk from Gate du Nord and once you have dropped your luggage off it is easy to walk to Notre Dame. Lovely large bed At this price in this location you won't get views of the city (we had a close-up view of a wall), but the location makes up for it. Staff at desk was very friendly

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Great for a short stay in Paris!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit far from all the attractions. The area is not really family friendly.

    Stayed here one night with my niece and we enjoyed it a lot! Especially Ahmed took very good care of us and made us feel comfortable everytime! The room was really spacious and clean. We got a huge bed and an additional twin bed (which wasn’t needed). The AC worked well. It was quiet at night although our room was facing the street. The hotel is just a 5min walk from Gare de l‘Est from where we arrived. From there it is easy to reach any destination by metro. We didn’t go out at night but at daytime I didn’t feel much comfortable walking in that area, especially with a child. For a short stay in Paris it is a good hotel to stay.

    Stayed in August 2024

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The stuff was wonderful. Rooms were clean, and the location was great. It has a lot of cafes around and it was close to the train station.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Overall a positive experience.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Internal noises and a squeaky bed.

    Little street noise, good air conditioning, friendly staff and clean premises.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    Very good staff and handy to Gare du Nord. Fantastic breakfast.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    very tight in the bathroom

    Excellent breakfast. Exceeded expectations

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Great Staff !
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The first room had problems on the hand vasin, the water didn't flush. Then we were changed to a different room, but there was some noise from the street but overall was good. The rooms are really small.

    The staff was amazing. Kind, supportive and efficient.

    Stayed in July 2024

  • Reviewed: 4 September 2024

    7.0
    OK for a few days but doesn’t live up to what’s written on the website.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It seems quite rundown and needs some updating. My room had stained carpet and the bathroom sink seemed a bit rickety (every time I leaned on it it moved and creaked like it was going to fall off the wall). I certainly couldn’t imagine spending a romantic getaway here (which is what the website says).

    The reception staff were very friendly and helpful and the bed was comfortable. It was an OK place to stay for a few days. I had a nice view out of my window.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed was a bit soft for our liking. Very small and basic room without room for two persons luggage. Lots of noises from pipes and pumps.

    Location close to Gare de l'est and metro. Breakfast included although a very limited selection if you got there after 9.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Really good place to stay around this area
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    n/a

    Staff friendly- clean - confortable and quiet

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing it was great

    The staff are sweet helpful and cooperative ! The neighbourhood is great lively with lots of cool cafes around.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Very good value for money in the heart of Paris
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    - The room, lift, corridor, breakfast room, staircase, and all passageways are quite narrow and crammed. However, this must be considered in relation to the average of central Paris, and this accommodation is excellent value for money for such a central and convenient location.

    - The position is excellent, in a beautiful and central area of Paris, just a few minutes' walk away from Canal St Martin. - While the spaces are small, the room is well-equipped, with nothing missing (e.g. there is a small fridge, working Wi-Fi connection, etc.) - The staff is helpful and friendly; a particular mention for Serge, who speaks several languages and is always willing to help. - The breakfast is good and varied.

    Stayed in June 2024

  • Reviewed: 25 August 2024

    8.0
    I like it
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The room and the space in hotel was very small

    It was very clean in the room

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Nice hotel in Paris, very good experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The air extractor in the shower did not work. Because of that it was a bit humid. All the rest was quite good.

    Nice hotel. The staff is very friendly (specially Ahmed) and the room met our expectations. The bed was comfy and it had air conditioner, quite useful in these warm days. I recommend this hotel.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Would stay here again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very quiet yet close to all transports and places of interest The staff were all very friendly and helpful, particularly Serge at reception and waitress at breakfast. Breakfast was very generous.. Happy to recommend.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    A quiet place to rest.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Rooms were a bit on the smallish side and the bathroom configurations seemed to be pieced together with "whatever fits where". We stayed here on two different nights and the second room, a triple, had a more cramped bathroom than our first night.

    The hotel is located on a side street off of a main thoroughfare. Very little traffic so the area is quiet. The staff were friendly and accommodating. There are plenty of restaurants within a few minutes walk.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Great stay and location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff very nice and helpful

    Stayed in July 2024

  • Reviewed: 10 August 2024

    9.0
    Great location, Clean room, Very helpful staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The only thing I didn't like is the noise of the neighbors' doors (when open and close). But I do have very sensitive ears compared to normal people, so maybe it won't bother other people.

    I recommend this hotel if you want a central place to stay. Walking distance to 2 train stations and several metros. Safe environment. Spotless clean bathroom (how is that possible?) Convenient stores nearby for your eating and shopping needs. Above all, great staff members! Everyone I meet were helpful and sweet and cheerful. I especially want to thank the sir who allowed me to store luggage before going out to see Olympics opening, and the sir who greeted me after being completely soaked in the rain after the Olympics opening, and the sir who put me in the first floor and stopped watching TV just so I can have a quiet evening.

    Stayed in July 2024

  • Reviewed: 9 August 2024

    7.0
    Good for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was very dated. High step into shower and toilet askew but all functional. Room small.

    Hotel was a 15 minute walk from Gare du Nord and felt safe walking there. Seemed to be a smell of wee on every corner though! 24 hour reception with very friendly staff.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There's no ice available.

    Quiet location, close to trains and food shops.

    Stayed in August 2024

  • Reviewed: 30 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bath tub is not good and comfortable it was very dangerous and slippy shape otherwise over all very nice and good but i don't like bath tub.

    Very nice and comfortable room and staff is also very good and helping.breakfast also very nice and breakfast serving lady also very nice and smily face.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Good location and great staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to mention

    The staff is great and very welcoming. Can only recommend this place.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Unfortunately, the toilet in the bathroom was leaking constantly due to faulty installation and the equipment. This resulted in the bathroom floor in the room being flooded. The problem took 3 days to resolve and the only other solution in the end was to change rooms for my last evening. The housekeeping staff should have been more vigilant in spotting the leakage, as the water accumulation on the floor around the toilet tank was very obvious.

    The hotel was a short walk from both the Gare du Nord station and the Jacques Bonsergent metro (line 5). The location was convenient for getting around the city, either with public transportation or on foot, and was close to bars, cafés, bakeries and restaurants. The room size matched what was displayed on the website and the staff was friendly, and quick at handling the check-in process.

    Stayed in July 2024

Showing 1 – 25

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