Room was not four star. Random and slightly shabby decor, plastic floor. Room faced onto busy road, so noisy with window open. Single use shampoo and shower gel. Requirement to book spa also not ideal. Forecourt of hotel very unappealing with large dirty carpet / rug.

Very pleasant staff, free car parking, breakfast good enough, big and hot sauna though pool dark and small. Short walk to eating options in the village, some nice touches like complimentary afternoon cakes.

Stayed in September 2024

Small room, but cozy, excellent breakfast, we got free upgrade and had a small balcony. It was nice.

Stayed in June 2024

Small room but accepted

Very close to the lift. Sauna and pool at hotel. The breakfast was tasty.

Stayed in March 2024

The outside needs a little cleaning up. The rubber mats on the steps were torn. The entry to the ski room looked like you were walking into a housekeeping supply area with brooms and shovels and junk.

The hotel was located just steps away from the Aravet lift. The village was very cute with good restaurants, good variety. The staff at the hotel were great, nice and helpful. The room was snug, but there was adequate storage space.

Stayed in March 2024

Nothing to dislike s such. Beds perhaps were a little hard but it’s a minor thing

Friendly staff, they couldn’t do enough for us. Tidy apartment

Stayed in March 2024

Spa should have a steam room. Non alcoholic hot drinks should be complementary with post ski cake.

Lovely ambience, friendly staff and great location

Stayed in March 2024

Our only negative was that the rooms are extremely hot, but this always seems to be the case at ski hotels.

The location is right across the road from the bubble lift, the breakfast was great (especially the pain aux chocolate) and the staff were so helpful. We loved the pool and sauna at the end of a day’s skiing. You have to book but we never had trouble getting a slot, and we liked having it all to ourselves. We didn’t eat in the restaurant but enjoyed drinks in the hotel bar before eating out locally. It was perfect for our short skiing break in Serre Che.

Stayed in March 2024

The room was smelly, the spa was not relaxing at all with kids shouting and jumping in the pool with no control from the staff. The pool was quite cold and not what you would expect from an inside pool in the mountains.

Location right by the chair lifts, the staff were all very nice, the breakfast was good (except for the hot breakfast which didn't look very fresh)

Stayed in March 2024

Beds had a cotton/plastic sheet covering - only worked on last night why so hot/sweaty ..

Nice bar area / rooms good / food good

Stayed in February 2024

The spa is very little, however, because of the reservation system of the hotel, not more than 2 couples are there per hour, after 7pm you can expect to be there by yourself. The rooms could be a bit bigger, especially we did not have enough room for our clothes. As well, though the hotel staff was okay, our advice if you want to bring the atmosphere of the hotel to a better level is to teach the staff to be more courteous and more understanding, going the extra mile for the guests who spend a quite big fee per night.

The hotel is very nice, it is situated extremely close to the ski lift and it really feels like a hidden gem when you spend some days in the resort. The food is absolutely divine, we enjoyed a lot the breakfast and the restaurant at night. The truffle fondue is worth every penny - we recommend it! If you are lucky enough you can find a good parking spot right in front of the hotel. What we also loved is that there is a bonfire every night and coconut cake, juices between 4pm and 5pm (free of charge for hotel guests).

Stayed in February 2024

It was a little bit crowded in the swiming pool,which is not very big so when there is more than 4 persons... even though we have reserved our pool time for 30min,we had 6 more persons with us in the same time. Not cool...

Bed very comfortable afer long walks in the mountains. Very clean and cosy hotel,design very cute mountain chic. Our recomendations!

Stayed in August 2023

Great location, plenty of parking, great breakfast, friendly staff

Stayed in July 2023

having to reserve pool

good location, friendly staff

Stayed in June 2023

Nothing to really dislike. We arrived by our motorbike and we parked in front of the hotel: not sure what could happen in peak season in the same spot.

The room wasn't big, but comfortable and very clean. The staff was greatly helpful when booking in advance for additional services (sauna, pool, massage) and very effective for check-in and check-out. The pool was pleasant as the sauna, but the massage was really super! Good restaurant with a reasonable choice and very good quality. Did not check the wine list.

Stayed in July 2023

Nothing

Everything! Staff is very friendly, breakfast is good, they even offer snacks in the afternoon. Room is very comfy with a beautiful Mountain View, spa is a plus! Very calm and relaxing area. We will definitely come back!

Stayed in June 2023

rooms are on the small side, but that was indicated so not a surprise.

Great Breakfast and super nice personnel

Stayed in April 2023

NA

location and excellent staff

Stayed in February 2023

Great location

Stayed in March 2023

Bedside table ‘logs’ could be improved with the addition of a wider top

Proximity to ski slopes, boutique feel but with great facilities, afternoon tea, great restaurant, superb breakfast

Stayed in February 2023

No complaints at all!

Overall, this was an excellent experience. The hotel and the ski resort were above my expectations. The pistes were very beginner-friendly for me but there were also more challenging ones were available for my partner (advanced level) I really liked how all the ski resort connected with each section, it was very easy to go from one side of the mountain to the other which gives you the opportunity to explore the whole area. Having a ski-in hotel was also an added bonus, the location of the hotel is really perfect just in front of the lifts. The hotel also has so many relaxing opportunities after a day of ski: pool, sauna, bonfire, goûter… everything was amazing!

Stayed in February 2023

Afternoon cake could have had more variety. Coffee machine worked intermittently

Location was wonderful. Bar was great. Room was lovely - good value for money

Stayed in January 2023

The rooms are not well isolated. I could literally hear people talking in their room next to us. And room was smaller than expected for the price of the room. Even if the pool was booked ahead, we were too many people for the size of the pool. And it's way too hot inside the pool.

The hotel is cozy. We liked the Deco. It is clean.

Stayed in August 2022

the bathroom of the standard room is on the small side

The staff is fantastic, the food excellent

Stayed in August 2022

THey were able to book a last minute massage for my mom as a surprise. It was SUPER nice :)!

Stayed in August 2022