33 Avenue du Petit Port, 74000 Annecy, France
#1 of 43 hotels in Annecy
Guests' ChoiceBased on 404 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
9.1
Facilities
9.3
Staff
9.2
Value for money
8.3
Free WiFi
9.2
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End of dialog contentReviewed: 8 June 2024
Carol
United KingdomWe arrived on a Sunday and was told there was no food available. After a long drive we went into town and struggled to find anywhere good open. In return to the hotel we found people eating in the bar area.
Location was good.
Stayed in June 2024
Reviewed: 8 June 2024
Susanne
United KingdomA Grey instead of white dressing gown that must have been washed with something dark as it looked disgusting! I mentioned it to the receptionist because it needed to be taken out of the wardrobe . NOT EVEN SUITABLE TO GIVE TO ANY CHARITY or THRIFT SHOP as it looked terrible.
Location, breakfast and comfort. All Staff were lovely towards us including the Bar staff.
Stayed in June 2024
Reviewed: 7 June 2024
جمعة
United Arab EmiratesBreakfast options were not as expected
The location is amazing people are lovely the Hôtel facility is great staff are very welcoming and respectful rooms were clean the reception are really helpful and supportive
Stayed in June 2024
Reviewed: 30 May 2024
Adam
CanadaBreakfast staff, they could have been nicer!
Everything
Stayed in May 2024
Reviewed: 23 May 2024
Naif
Saudi Arabia-The receptionists they doing everything so sometimes you have shortage in services. - hard to communicate in English
The hotel location amazing, and the view as well The facilities of the hotel perfect
Stayed in May 2024
Reviewed: 8 May 2024
Ludo
BelgiumTe late inchek.
Lekker ontbijt, mooie kamer.
Stayed in May 2024
Reviewed: 14 April 2024
Billy
United KingdomNothing
Keep returning to this hotel. Great location and comfortable hotel
Stayed in April 2024
Reviewed: 1 April 2024
Viktor
Czech RepublicNothing
Place front to the Lake, near by the old city, Wellness, good restaurant for dinner and breakfast.
Stayed in March 2024
Reviewed: 25 March 2024
Fiona
Francestain on carpet was a disappointment
overall ambiance
Stayed in March 2024
Reviewed: 24 March 2024
Aidas
LithuaniaAll good.
Great location and nice view from the window. Comfy bed.
Stayed in February 2024
Reviewed: 4 March 2024
Gary
United KingdomLack of options for dinner
Clean large and airy Lovely spa
Stayed in March 2024
Reviewed: 2 March 2024
Julie
LuxembourgThe Wellness area is not in line with the rest of the hotel standards. The sauna and hammam are not hot enough, there is air currents everywhere and everything is wet: we got too cold. The pool is great for families. The hotel has a strong room perfume: a good smell, but rather strong. The elevators make a dingdong noise that you can hear inside the rooms (and we were not very close to the elevators). All of those are minor criticisms that could elevate the hotel to a higher standard, more in line with the price.
Beautiful and comfortable large room, with a great bed and nice view on the lake. The location so close to the lake is amazing, you can walk in 25 mins to the city centre of Annecy. The breakfast buffet was great, a lot of choice. The staff did everything to make us feel welcome. The Nuxe Spa was great. Luckily we booked our massages 6 weeks in advance as it was already then nearly fully booked.
Stayed in February 2024
Reviewed: 13 February 2024
Robert
United KingdomDid not like being charged 15 euro's for parking - should be included for guests.
Breakfast was superb. Great range and fresh.
Stayed in February 2024
Reviewed: 3 February 2024
Barry
United StatesMaybe a bit more explanation on in room phone, point out the small print wifi information, could have some specials in offseason in restaurant, bar, spa. also bike rental needs two day advance reservation???
New, nice wood in room large bathroom. Service excellent
Stayed in February 2024
Reviewed: 1 February 2024
Mira
United KingdomLoved the gorgeous location and staff couldn’t be more helpful. We enjoyed some drinks at the bar and would highly recommend that you try and have dinner/lunch at the restaurant as the food is a delight.
Stayed in November 2023
Reviewed: 28 January 2024
Saleh
Saudi ArabiaLast night was the weather inside the room very hot I didn’t know how to tern off the heater. I opened the balcony door but that wasn’t quite for us from the cars on the street.
Everything was good 😊
Stayed in January 2024
Reviewed: 25 January 2024
Alice
ItalyVery professional, friendly and approachable staff during our stay (receptionist, in the SPA, dinner and breakfast). Plenty of options for dairy free, vegan and vegetarian at the restaurant as well as for the breakfast. Classical and signature cocktails are well executed. The hotel is made for an outstanding journey for business as well as for couples. Every single detail and special request are taken into account. We will definitely come back!
Stayed in January 2024
Reviewed: 25 December 2023
Abdulkarim
Saudi ArabiaThe noice from the school in the back side
Everything was perfect Good space for the room , helpful staff and very clean
Stayed in December 2023
Reviewed: 29 November 2023
Ana
SwitzerlandThe fact that spa can be entered as of 14h on the day of check-in. The fact that i could check-out 30min to 45 min later. And especially, that i had a room with a lake - it was a partial view but still magnificent! Thank you! Thank you for everything- as I am leaving in Geneva, I am looking to my next stay with you very soon.
Stayed in November 2023
Reviewed: 25 November 2023
Paul
United KingdomAwful choice of music playing in the bar and in the evening at the restaurant. Too intrusive at times.
Excellent breakfast and all staff throughout the hotel were very friendly.
Stayed in November 2023
Reviewed: 19 October 2023
Lyndsay
United KingdomBusy road in front of hotel
Stylish hotel in good location
Stayed in July 2023
Reviewed: 12 October 2023
Codey
AustraliaWe were told we were in a mountain view room, and asked if we could have a lake view. Unfortunately we couldn’t and the mountain view was overlooking a noisy school
It was quiet modern & very clean.
Stayed in September 2023
Reviewed: 1 October 2023
Catherine
SwitzerlandLocation
Stayed in August 2023
Reviewed: 28 September 2023
Joyce
United KingdomWe couldn't complain about anything
Didn't have breakfast. Very quite part of the lake, which we enjoyed after staying in the town. Beautiful views from hotel.
Stayed in September 2023
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