11 avenue de La Garonnette, 31000 Toulouse, France
#384 of 955 Holiday rentals in Toulouse
Guests' ChoiceBased on 214 hotel reviews
7.8Cleanliness
7.7
Comfort
8.1
Location
8.7
Facilities
7.8
Staff
8.6
Value for money
8.0
Free WiFi
6.4
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End of dialog contentReviewed: 22 August 2023
Xuesi
CanadaI missed my first day flight and came the second day, I booked for 2 days. because it was a late check in, the instruction was good to get the key card, here is the interesting thing: the card doesn’t work, and I tried to call the emergency number, no answer, this is not acceptable at all! mid night I had no where to go
Stayed in August 2023
Reviewed: 7 August 2023
Delia
SwitzerlandThere was morning much to like. The room was terrifyingly dirty, under the bed the dirt was piled up, under the couch the dirt was unbearable, the dishes were nasty - but if we leave anything behind we are charged 45 euros. Overall the staff was exceptionally rude (like everyone in Toulouse), only one person was nice to us. No toilet paper, no change of towels, no mosquito nets (we had several bites). Our room were full of dirt and bugs were on the bed every night. Oh, and it’s not a hotel, it’s an apartment, don’t let the name fool you!
There was morning much to like. The room was terrifyingly dirty, under the bed the dirt was piled up, under the couch the dirt was unbearable, the dishes were nasty - but if we leave anything behind we are charged 45 euros. Overall the staff was exceptionally rude (like everyone in Toulouse), only one person was nice to us. No toilet paper, no change of towels, no mosquito nets (we had several bites). Our room were full of dirt and bugs were on the bed every night. Oh, and it’s not a hotel, it’s an apartment, don’t let the name fool you!
Stayed in August 2023
Reviewed: 4 August 2023
Hannah
United KingdomNothing
We had a beautifully big room here and such a comfy bed. Walk in shower and balcony was great.
Stayed in July 2023
Reviewed: 26 July 2023
Sascha
GermanyCancelled the reservation before check in so we had no place to stay at for the night. App said check-in until 22:00. When we arrived at 21:45 no one was there and our reservation was apparently cancelled. Which it didn't show in the app.
Stayed in July 2023
Reviewed: 14 July 2023
Lawton
United StatesMost staff was helpful. The person that checked us in was a very cheerful helpful your lady . Only one person was short and unhelpful . They did warn me in advance that there was no AC in the room . So I was prepared for the heat . I’m glad they tell you in advance . It gets hot in the room so be ready. Also be aware they have an extra cleaning fee if you don’t clean the kitchen and put away the dishes . Never saw that before.
Location was great . They gave us an upgrade .That was nice .
Stayed in July 2023
Reviewed: 19 June 2023
Niamh
IrelandMaybe air conditioning??
Excellent breakfast.
Stayed in June 2023
Reviewed: 18 May 2023
Frank
United Kingdomvery basic facilities and the Wi-Fi was more like a dial up connection no use for anything as it was far too slow for 2023 in fact it should not be advertised as it’s pretty much useless
location
Stayed in May 2023
Reviewed: 10 May 2023
Kim
United KingdomWe enjoyed everything
Great location, substantial breakfast and the helpful staff
Stayed in May 2023
Reviewed: 9 May 2023
Zaman
UkraineBetter breakfast , hot water wasn't available until demanded
Breakfast was sparse and not value for money 😕
Stayed in May 2023
Reviewed: 3 May 2023
Dariusz
PolandWi-fi could be faster. For me it wasn't important but maybe someone will need faster internet.
Good localisation in a quiet street, very easy acces from the airport, close to the main attractions. No problem with late arriving (after reception working hours), I received an email with clear instructions how to get to the room. Big, clean room. Very kind personel, we could leave our luggage at the reception after check out. I can strongly recomend.
Stayed in April 2023
Reviewed: 2 May 2023
Edgaras
United KingdomReception staff gave me the wrong room first - I have ordered a room with a balcony/terrace. I had to go back to reception and demand them to change my room to the one I paid for. The rooms are very dirty and kitchen appliances and utensils are also very dirty.
Oven and kitchen available for cooking food. Good location.
Stayed in May 2023
Reviewed: 23 January 2023
Yashvi
FranceIt doesn't really look like the pictures and the corridor smelled very strongly like cooking which was unpleasant coming in and out.
The water pressure was really good and the bed was comfortable to sleep in. Overall it was a good location and okay for the price.
Stayed in January 2023
Reviewed: 7 January 2023
Wayne
Maltavery friendly
Stayed in January 2023
Reviewed: 8 November 2022
Luke
United Kingdomnice size and clean
Stayed in November 2022
Reviewed: 18 October 2022
Jana
ItalyRoom was in a very poor condition, some lights and/or light switches out of order, shower had no door/separation or curtain, water faucet wasn't holding open unless you put it full power. Luckily we stayed just one night.
Location is perfect in every sense, quiet but close to all important spots, from eating out and shopping to monuments and historical attractions. Great and simple connection to airport. Staff on reception was friendly.
Stayed in October 2022
Reviewed: 29 August 2022
Geyerk
AustriaThe room was not clean. There was grass and debris in the shower drain when I arrived. The sponge in the kitchen was very old. There are no glasses for drinking water, just a small espresso cup. One light in the bathroom was broken so I had to get ready every morning in the dark room. It was very hot when I was in Toulouse and the fan in the room was very old so it was incredibly loud. The headboard for the bed was falling apart. The immediate neighborhood around the hotel is not good if you're traveling alone. I am a woman and was there alone for a conference. There are homeless people all over near the hotel so I didn't feel safe walking home at night.
It was easy to walk to "downtown" Toulouse. The airport tram is 5 minutes walk. The room was quite large for European standards. The bed was comfortable. Closet was spacious.
Stayed in August 2022
Reviewed: 26 August 2022
Tim
United Kingdomit was all good!
We liked all the facilities and that the kitchen was well stocked so we could be creative in cooking our own meals. The shower was excellent and the bathroom roomy, the beds very comfortable with a good space for the additional seating and dining area. We liked that our family were in adjacent rooms and this made it so easy. The reception staff were so helpful: we arrived on the sleeper train at 7am and they kindly let us into the rooms early to leave our luggage in spite of not being booked in until later. It was excellent value for money especially with a large family of 6 adults. We highly recommend this hotel!
Stayed in August 2022
Reviewed: 22 August 2022
Danielle
SwitzerlandYu should renew the sofa it’s stained
Thé location was appropriate not far from the center
Stayed in August 2022
Reviewed: 17 August 2022
Ajesh
IndiaNo air condition, so very hot room. We have to mange by table Fan.
Location
Stayed in August 2022
Reviewed: 31 July 2022
Kun
United Statesno air conditioning
Stayed in July 2022
Reviewed: 21 June 2022
Margaret
FranceNO AIR CONDITIONING. Didn’t realize at time of booking. 1 bedroom apt at 130 € was very stuffy. Carpets in the corridor were smelly. At first I thought it was cigarettes but possibly electrical burning.
We didn’t have breakfast on the premises.
Stayed in June 2022
Reviewed: 6 June 2022
Asta
IrelandAir conditioning
Excellent hotel
Stayed in June 2022
Reviewed: 16 May 2022
Di
New ZealandThey didnt check in my properly so i was locked out of the hotel twice, couldnt change the aircon so it was boiling in the room and dirty cups and plates
Good location
Stayed in May 2022
Reviewed: 30 April 2022
Sally
United KingdomClean and roomy
Stayed in April 2022
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