Lieu dit Les Granges, 74200 La Clusaz, France
#43 of 107 hotels in La Clusaz
Guests' ChoiceBased on 59 hotel reviews
7.9Cleanliness
8.1
Comfort
7.9
Location
8.8
Facilities
7.8
Staff
8.8
Value for money
7.6
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 September 2024
Brian
IrelandCar park entrance very tight
Lovely room great staff
Stayed in September 2024
Reviewed: 4 August 2024
James
United KingdomThe rooms were small, but manageable. Kids had a sofa bed (I wasn’t expecting, but probably should have).
Location was excellent, staff very courteous and helpful, easy to check in and check out, well organised lay out of the hotel. Kids loved the pool. Spent a couple of hours in there in one go. Parking was cool.
Stayed in August 2024
Reviewed: 5 April 2024
Emmanuelle
Switzerlandthe restaurant, we ordered once burgers/fish& chips, wouldn't recommend it.
nice, resort, comfortable flat for a family with 3 kids - the spa is also nice
Stayed in April 2024
Reviewed: 29 March 2024
David
United Kingdomnothing much
comfort
Stayed in February 2024
Reviewed: 15 February 2024
Iain
United Kingdomroom was on a lower ground floor and whilst the room was warm the floor was cold, but a pair of warm ski socks sorted that out.
Great Location next to Bossonnet Ski Lift giving access to the whole mountain , the hotel is a short 5 min walk to the lift which is easily manageable in Ski boots. the Ski area was quiet at all times with very few queues. We found the ski are good for beginners and intermediates with some beautiful places to eat.
Stayed in January 2024
Reviewed: 17 January 2024
Sean
United KingdomMattress and pillows on the bed were not very comfortable at all and affected my sleep, leaving me in pain and stiff in the mornings.
I loved everything, apart from the bed and pillows.
Stayed in January 2024
Reviewed: 16 January 2024
Ashley
United KingdomStaff were mostly friendly. On site restaurant were a little rude when enquiring about a reservation but the food was good once we were allowed a table
Good facilities, decent apartment for the price and a short walk to the bossonet lift.
Stayed in January 2024
Reviewed: 7 January 2024
Lukasz
United KingdomFirst of all, instead of a proper bed, you get a narrow sofa which is basically killing your back. The photos on booking.com are way far from the reality, the room was smaller, the kitchen was smaller and there was no bath. The staff told us that we need to buy our own toilet paper. The ski lockers were on the other end of of the property
The location was perfect. Close to the slopes, not far from the restaurants
Stayed in January 2024
Reviewed: 7 January 2024
Mandi
United KingdomThere was nothing we did not like.
The location of the resort was great, very close to Geneva and our accommodation was close to the slopes so not far to walk in the morning. There are plenty of bars and good restaurants, bakeries and also a carrefour and U express within walking distance to most accommodation. Our accommodation was close to the Le Bossonnet ski lift and very clean and spacious, although with 4 adults it would have been nice to have more seating.
Stayed in January 2024
Reviewed: 22 December 2023
Steve
United KingdomRoom was very cold No toilet roll shower gel soap etc Fan made it difficult to sleep
Location
Stayed in December 2023
Reviewed: 7 November 2023
Jessie
FranceOne of the rooms did not have a door, so no intimacy. Kitchen was lacking a lot of elements for a longer stay (we stayed 2 weeks) and the basics like toilet paper, cleaning products etc were not furnished - which is always the case in a hotel and almost always the case in a Bnb nowadays. Considering the price and the length of our stay, I feel like it should have been included.
Apartment clean, well placed, bed comfortable. Looks like the photo, and we were pretty well placed, we liked our terrasse. The hotel was calm and the pool was petite but the view is amazing - definitely a nice addition. La Clusaz is a very pretty station with lots to do. The restaurant of the property is really nice as well.
Stayed in August 2023
Reviewed: 26 September 2023
Birkir
LuxembourgI would have liked to have access to the spa included.
Location, swimming pool, restaurants in the area, good for hiking and outddors.
Stayed in September 2023
Reviewed: 3 April 2023
Pierre-olivier
Francedepending on the apartment you can have one with no view and very little day light - this was our case and therefore a bit disappointed.
nicely located and very nice staff
Stayed in April 2023
Reviewed: 14 March 2022
Stuart
United Kingdomwould have been nicer to have been nearer the lifts, if this was a ski in ski out resort it would be perfect. The bed was great but the pillows like bricks!
my hired skis were really good and service was great at Au Sportif, the shuttle bus was useful. The spa was lovely (apart from the showers being a bit cold) the food in the hotel restaurant was outstanding! Bali bar was fantastic and the staff very accommodating.
Stayed in March 2022
Reviewed: 13 March 2022
Sonia
United KingdomAccess to slopes to many stairs.
very well maintained staff were lovely spa was a bonus lovely facilities . Hotels restaurant food was superb, Make sure you have enough money very expensive
Stayed in March 2022
Reviewed: 30 January 2022
Alan
United KingdomCooking Hob too small, change of towels and bedding midweek would’ve been nice!
Excellent location close to Bassonet lift, decent size apartment, very friendly staff
Stayed in January 2022
Reviewed: 29 January 2022
Agnieszka
United KingdomBed - not a bead, but folded sofa.
Great hotel. Close to the lifts, clean and comfortable. Tasteful timber building.
Stayed in January 2022
Reviewed: 13 August 2024
Sarah
United KingdomIt’s a 15 min walk uphill from centre on town in heat can be tiring!
A great place to stay for a week - definitely buy a pass experience online (ask hotel for discount code) and there is so much to do. Beautiful setting, great accommodation. We loved being able to use the pool for down time although it gets busy. We loved it!
Stayed in August 2024
Reviewed: 20 April 2024
Kerry
United KingdomGood location and nice staff
Stayed in March 2024
Reviewed: 15 April 2024
C
GermanyExtremely disappointed by my stay. The studio apartment I stayed at was completely outdated. The futon ist uncomfortable and loud. There wasn’t even a sponge to wash the dishes. Extremely small TV. Kept getting woken up by people in the hallway, walking with snowboots or making phone calls. While showering the water switched from hot to freezing every few seconds. I don’t understand the 4 Stars. I couldn’t find the advertised “prestiged”. I’ve stayed at other Odalys appartments before, and was really suprised by everything listed above. I informed the staff of my surprise upon arrival, they informed me that they couldn’t anything, because I booked via Booking.com and they are not responsible for the pictures posted..
Nice location, probably nice spa+ pool but you have to pay an extra fee.
Stayed in March 2024
Reviewed: 29 March 2024
Ben
United KingdomRooms never cleaned, towels never replaced and no toilet roll top up. It was also very difficult to get between rooms and reception.
The only good part was the spa but even that was an extra cost
Stayed in March 2024
Reviewed: 21 February 2024
Rolan
United KingdomThat the pool was only open to kids for two hours middle of the day not great if you’re skiing. The outdoor pool closed. We booked because of the pool for our son. Didn’t use it once. The spa was one you have to pay to go into. No clean bedding to change beds. No clean towels. Really small room.
Its location
Stayed in February 2024
Reviewed: 17 February 2024
Antonio
United KingdomSwimming pool/SPA advertised, but not accessible for children in the afternoon (the main reason why we chose the hotel). Outdated and poor condition furniture.
Good location.
Stayed in February 2024
Reviewed: 9 January 2024
Andrew
FranceExtremely poorly designed on every level. From the location of the plug above the sink to the walk through the cold underground car park to get to any of the facilities. Also, the appliances/furniture were absolutely bottom of the range. Not good at all.
Location was good for lifts but not great for the town
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content