Furniture were old fashioned

We didn’t have breakfast! We had dinner and it was excellent!

Stayed in June 2024

There was nothing negative

The hotel is very pretty and in a central location. The staff were friendly & professional. The room was a good size and the bed was comfortable. The hotel rates are reasonable.

Stayed in May 2024

All perfect

The Staff the rooms the location are all perfect - 100% I will return

Stayed in May 2024

A little inconvenient for getting around the hotel.

Very clean and modern.

Stayed in June 2024

excellent location and very helpful staff

Stayed in May 2024

There was no way to let the staff know our room needed service. Nothing to hang on the door. Instead we had to call the front desk. Very annoying!! And very unusual for a nice hotel.

Stayed in May 2024

Great location, great staff

Stayed in May 2024

Rooms do not come with breakfast

The room with the balcony was amazing!

Stayed in May 2024

Nothing

Location, staff professional and friendly, room clean and comfortable, very nice indeed.

Stayed in May 2024

We had no issues with the hotel, excellent, fantastic location.

The staff were very helpful always very pleasant, nothing too much trouble The hotel was spotless. We did not have breakfast at the hotel as we were up and out early for our trips.

Stayed in May 2024

The location and the view is perfect, excellent breakfast and also the spa is amazing

Stayed in May 2024

shower in spa was out of order

Stayed in April 2024

Difficult to find by car

Location

Stayed in April 2024

I would have loved to able to sit outside terrace of the hotel, which was the main reason I chose this hotel but unfortunately the weather did not permit. My room had a small veranda though with sitting options. My room’s bathroom situation was kind of weird, after using the toilet in the toilet-only mini room, you need to go to shower/bath room in order to wash your hands. And the soap dispenser is so far away from the sink. It could be improved by simply adding a mini hand washing unit to the toilet room as well. I am about to piss off a very talented French chef probably, but the fish curry portion was not enough for one person. My apologies Monsieur, I was still hungry after that meal. Please change that shower head. It takes forever to wash with it. And maybe adding a small bath bomb could be a good idea since this room is featured by the bath. No larger size inclusive bathrobes.

I did not realize this was a super high end hotel, I was pleasantly surprised. The staff was 10/10, stars all around, I felt very supported and looked after. The room was really clean, the bed was perfect, I would love to buy their pillows. I highly recommend upgrading to my room (the one with the bath), gorgeous view and overall a beautiful large, comfortable room. The bathroom had a towel warmer bar thingy that I use at my home as well, which was 10/10, so useful. Add this to every hotel. The location is really good, easy to reach all of Petite France by walking. (But do consider that you will also want to walk to Notre Dame which is kind of a bit far from here, all of important museums and boats are there) Do experience their special Easter menu if you arrive around that time. A very gourmand experience. They also gave me a chocolate Easter bunny on my pillow 🥹 Which honestly made my day. The room service was also excellent with one exception.

Stayed in April 2024

Extremely small bath with hand shower. Weird angle of roof makes it near impossible to have a decent shower/bath.

Amazing property with absolutely perfect location. Spotlessly clean. Excellent communication from front-desk prior to check-in with directions to drop bollards. Great room with perfect view of Petite France.

Stayed in March 2024

Shower needs a renewal, it's uncomfortable due to it falls and water spills out. Breakfast is expensive (30 pp)

Interconnecting Deluxe rooms were spacious, pretty well decorated and comfortable. Staff is kind.

Stayed in March 2024

Nothing

Nice location with skilled stuff

Stayed in March 2024

Smell in the lobby

Locatie

Stayed in March 2024

Parking was a bit expensive! But, it was locked inside a garage.

Probably the best hotel staff on our latest European tour. Hotel in a fabulous position. Nice bar.

Stayed in January 2024

Breakfast very expensive

Fantastic location

Stayed in January 2024

Nothing

Size of the room, the staff is exceptionnally nice, parking available, located in the old city center over the river, spa treatment and space are great and massage are very professional.

Stayed in January 2024

Slippery stairs in the winter to access the jacuzzi. The toilet is separate from the rest of the bathroom and does not have a sink.

The location, the size of the room, big bed, nice balcony, the view, the spa and the nice and helpful staff.

Stayed in January 2024

Awesome spot to be while in Strasbourg. Great property and great location.

Stayed in January 2024

Spa opening times, not sure why you can’t access until after the 10:30am

Room size and decor

Stayed in January 2024