8 rue Toullier, Intra Muros, 35400 Saint Malo, France
#25 of 66 hotels in Saint Malo
Guests' ChoiceBased on 177 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.6
Facilities
8.0
Staff
9.6
Value for money
8.2
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
Mairantz
FranceNo facility to prepare tea/Coffee in the room
Location, nice room, kind staff
Stayed in September 2024
Reviewed: 15 September 2024
James
GermanyFriendly staff. Super location.
Stayed in September 2024
Reviewed: 30 August 2024
Michelle
United StatesThe walls are tin so you can hear other guests easily. But probably to be expected in such a beautiful old building.
The location is perfect, and Christoff at check-in made our stay even better!! He took the time to show us things on the map and recommend the best restaurants and reminded us we should was the sunset!! Very nice!! The room is cute.
Stayed in August 2024
Reviewed: 29 August 2024
Brigitta
United StatesUnfortunately, the room and bathroom were both quite small and constricted.
The location was very good, and our host was very helpful.
Stayed in August 2024
Reviewed: 28 August 2024
Deborah
FranceGreat location near the cathedral. Nice room with small clean bathroom. Very good breakfast with lots of choice and good quality products. We arrived early and were able to leave our luggage at the hotel until the room was available, and again after checkout on the following day.
Stayed in August 2024
Reviewed: 26 August 2024
Catriona
United KingdomLocation is excellent, and the owner was so helpful recommending places for dinner.
Stayed in August 2024
Reviewed: 5 August 2024
Marilyn
New ZealandFriendliness of the staff Lovely ambience.
Stayed in July 2024
Reviewed: 25 July 2024
Rory
United KingdomCharming hotel, in a nice location, with a very pleasant, helpful manager.
Stayed in July 2024
Reviewed: 19 July 2024
Horncastle
United KingdomNothing.
Very well located hotel close to the cathedral and with easy access to the beach: La Plage de Bon-Secours, Le Petit Bé and Le Grand Bé. The room was extremely clean and the bed was very comfortable. The receptionist was ever so friendly. I felt welcomed and looked after. I will keep fond memories of my stay in Logis Maison Vauban.
Stayed in July 2024
Reviewed: 14 July 2024
Emanuele
ItalyThe room was very tiny for 3 person
The position is wonderful in the center of the old town. The host was great and available
Stayed in July 2024
Reviewed: 10 July 2024
Sarah
United KingdomLack of car parking could be an issue for those travelling in a car. We were on motorbikes and managed to find a good parking space outside the hotel which accommodated us all.
Excellent location, close to all shops, bars, restaurants. Good facilities, friendly, helpful staff wanting to ensure our stay was enjoyable.
Stayed in June 2024
Reviewed: 8 July 2024
Haoyun
SwitzerlandGreat location, welcoming staff gave us lots of recommendations on where to eat and visit in the intramuraux area, lovely view from the window.
Stayed in May 2024
Reviewed: 6 July 2024
Colin
United KingdomUsual bin collection at 4am
Adequate room for a one night stop over great location. Staff very helpful.
Stayed in July 2024
Reviewed: 6 July 2024
Morgan
AustraliaNothing
Location, staff and well equipped rooms (albeit small)
Stayed in July 2024
Reviewed: 22 June 2024
Joanne
AustraliaThe room was small for 2 travellers with luggage - we better check size better next time!
The location was good and close to all attractions inside the old city. The host was very helpful with suggestions for meals and sites.
Stayed in June 2024
Reviewed: 20 June 2024
Richard
United KingdomRoom was small but for a night or 2 that’s fine
Great location Staff very helpful. There isn’t a store room for bikes but the receptionist moved our bikes into the reception overnight for safe keeping and to charge the electric bike. Only room for a couple of bikes any others will have to be stored outside Good quality breakfast
Stayed in June 2024
Reviewed: 16 June 2024
Leah
AustraliaNo kettle or fridge in the room means I would not book again. There was no hot water! Could not shower, water was freezing cold.
Very pretty little hotel in a good location. Slept well despite a bit of early morning street noise and neighboring room (walls are very thin). Lobby area is cute with apples and caramels complimentary. Owner was helpful.
Stayed in June 2024
Reviewed: 13 June 2024
Janet
United KingdomWe didn’t like the tiny lift (due to constraints of the building) which stopped at the 3rd floor, then we had a steep staircase to the 4th floor. First impression was a chipped Formica door to enter the bedroom. The family room was an attic room with an unattractive view of the roof parapet wall, ducting vents, seagulls and the very top of the cathedral spire. The window frame was in serious need of repainting and the glass was dirty. The room was quite small, cramped and very tired. Hot water for the tiny shower cubicle took about 5 minutes to finally come through and the glass shelf was positioned perfectly to catch yourself on when showering. The bathroom was very cramped. NO TEA OR COFFEE MAKING FACILITIES IN THE ROOM. The room we were given is of a significantly poorer standard than the internal common areas and pretty exterior of the hotel. Overall the room we were given was very disappointing and we felt it was very poor value for money.
Reception staff very welcoming, friendly and helpful. Location excellent. Exterior of hotel very pretty, nice reception area.
Stayed in June 2024
Reviewed: 8 June 2024
David
United KingdomManager Breakfast It was value for money
Stayed in June 2024
Reviewed: 8 June 2024
Erin
United StatesIt was just a little loud on the square because all sound echoed. Perhaps a room on the ally would be more quiet. The view was quite nice on the square though.
Very helpful man at front desk, gave me lots of restaurant recommendations. Easy to access. Comfortable beds, Small but serviceable room. Smart layout with available outlets, mirrors outside the shower room, etc.
Stayed in June 2024
Reviewed: 5 June 2024
Chris
AustraliaThe street is noisy, the windows cut out a lot of noise when closed but the room was very hot if the window was closed. No kettle, coffee or tea in room or common area apart from during breakfast.
Lovely hotel, Christophe the manager was very helpful with advice about the town and any questions. Room was clean, breakfast was extensive and fresh.
Stayed in June 2024
Reviewed: 25 May 2024
Robbw39
New ZealandRoom was cosy for 2 people with a bag each.
Great location in centre. Short walk to everything in the Old Town
Stayed in May 2024
Reviewed: 29 April 2024
Richard
United KingdomLocation. Friendly owner. Very good breakfast. Basic bedroom, but very comfortable and clean.
Stayed in April 2024
Reviewed: 18 January 2024
Olivia
BelgiumIn general, the bedroom and hallways are in need of an upgrade - paint, carpet, etc. - to correspond to the nice reception area. The photographs of the bedroom are a bit misleading. The separate WC and shower is fine but both are very small.
The location is excellent, along with the staff. The room was warm and the bed was very comfortable.
Stayed in January 2024
Acapulco, Mexico
Amoudara Herakliou, Greece
Bogotá, Colombia
Whistler, Canada
West Island, Cocos Islands
New Delhi, India
Burgos, Spain
Gosse, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content