The hot water was temperamental, we're guessing when all the guests arrive back, due to demand, they deplete the hotwater before it has a chance to replenish. More than one occasion we had to wait 30 - 60 mins for the hotwater to return. Not any fault of the hotel, but if anyone suffers from travel sickness, make sure the little ones look out of the window for the twisty, hair-pin bend roads.

Ideally located for Le Tour and Les Grand Montets, and Chamonix town centre is only a 24 minutes drive or you can use the free hourly train. The Ski lift is literally at the end of the Hotel, however we chose to drive to Le Tour for our early morning lessons. The Pool and Steam Room was excellent, very clean and a great size. We really like the under water jets. Note you will need to bring a spare towel. Rooms were a good size and the living room/kitchen with wrap-around balcony was huge. Great facilities and full set of utensils in the Kitchen, it had everything we needed. Parking was also fantastic, a massive 3 level, underground car park with the Boot room ideally located by the exit to load-up in the mornings. There's also lift access throughout the entire hotel, which was great for tired legs. Breakfast was OK, but simple (continental) it was better and cheaper to self cater and stock-up at Carrefour just outside Chamonix city centre. Dinner at the Bar/Cafe was excellent, great quality, choice and a friendly service, we used it 3 out of the 6 days of our stay. Reception was also very friendly and helpful! Would definitely stay here again!

Stayed in February 2024

Facilities could use an update (especially the pool and jacuzzi), but nonetheless, everything was in okay condition, and above all it was clean.

Good location not too far from Chamonix, and quiet. You receive free tickets for the train that takes you directly to Chamonix so you do not need to use your car during your stay. We also got a nice price because it was off-season. The apartment is very cozy and spacious, perfect for trips in groups. They provide a cleaning kit for the kitchen that is really useful.

Stayed in October 2023

N/A

Beautiful spot just outside of Chamonix. Great restaurant on site. We only stayed overnight but would consider returning for longer.

Stayed in July 2023

Old and dated furniture.

My family and I spent 5 nights at the resort in early July. The view, the pool, the restaurant, on-site parking and the friendly staff made our stay pleasurable.

Stayed in July 2023

The only thing I can criticise is the beds were not particularly comfortable especially the sofa bed and the pillows were so soft we needed to prop them up. We all found it hard to get comfy at night.

Nice hotel, pleasant atmosphere with good facilities. Nice bathrooms with baths and the pool area was good for the children to play. Good location near the station.

Stayed in July 2023

not applicable

Beautiful place for escape to nature. Roomy elegant apartments with number of bathrooms corresponding to number of bedrooms. Excellent walking choices. Nice size swimming pool. Enjoyed most our morning coffees at the balcony with a breathtaking views of the mountains and the river sound.

Stayed in June 2023

Nothing

Everything.

Stayed in June 2023

Good location, well designed apartment.

Stayed in June 2023

The restaurant food can be improved.

Combined hotel facilities, apartment space and can be family friendly.

Stayed in March 2023

service in bar was slow due to short staff - issues with the steam room and hot tub while we were there but pool lovely and sauna great

location and facilities - apartment was spacious and clean with everything we needed

Stayed in February 2023

the beds where not comfortable because they were 2 single beds which had to be joint togheter

surroundings where nice,and facilities in the kitchen

Stayed in February 2023

No pool for small kids Furniture in the appartment needs some repairs

Very nice location, super convenient to reach by train. Friendly staff

Stayed in August 2022

Great location and spacy rooms equipped with everything we needed to cook on our own. Vallorcine is a nice location a little bit away from Chamonix center, but easily accessible by car or by train. Reception was not available when we arrived late, but keys were put out so there was no issue.

Stayed in August 2022

Everything was super nice. The only thing is that it is 20 mins away from chamonix but it is definitely worth staying in !!!

The apartment is really great with a good view if they gave you a room that faces the river overthere. It will be a superb stay if you really love nature and love being far away from the city. The apartment is in a place called Valocrine “ 20 Minutes away from the center of chamonix “ hence, if you are planning to stay away from the busy city it would be really nice to book this apartment. But, if you are really planning to spend some time in chamonix then I would say no because the road is a bit dangerous at night !

Stayed in August 2022

room is very nice (family room, 4th floor apartment), bottom floor living room and kitchen + balcony, upper floor 2 rooms bath and toilet. Pool very nice (plus wet and dry sauna), opening hours limited 10:00 to 20:00. Lot's of parking out of hotel.

Stayed in July 2022

The beds were a little small and the pillows were very thin. Only one pillow per bed was provided.

Beautiful location with views of the river and mountains. The accommodation was clean and provided the essentials in terms of cutlery. The on-site restaurant was good and there were two local shops selling baked goods and groceries. The train pass provided by the hotel made travelling in the area stress free and we were able to travel to nearby villages.

Stayed in July 2022

great sized 2 bed apartment with each room ensuite

Stayed in April 2022

Pool/sauna area could be a bit refurbished - hamam door could not be closed properly and sauna door stuck on the floor, showers as well could be better. But those are just slight minuses, overall the hotel was very good.

Very nice and spacious apartment, all needed basic kitchen utensils were there. Hotel location was very good, right next to the Vallorcine ski lift and train station (they provide free of charge travel cards for tourists, super good option to reach other towns, like Argentiere, Chamonix). And bakery with fresh croissant/bread just around the corner :)

Stayed in March 2022

Fantastic setup with everything a family could want. Close to the slopes with facilities to meet all your needs. Staff friendly and all too happy to help.

Stayed in January 2022

The water at the swimming pool had too much chlorine. Also the TV and internet were really slow. For the rest everything was really nice.

A great resort, close to Chamonix and to all beautiful mountains around! Great for families!

Stayed in November 2021

We booked a breakfast - I did expect more value for the price I paid, you could also pick up bread from the hotel restaurant but this information was not shared by booking

Great location with sauna and swimming pool, possibilities to book a massage

Stayed in August 2021

Mountain view in C15 was blocked by building Breakfast seems too minimal for the start of an active day. The place felt a bit empty (in June)

To be away of touristy Chamonix Beautiful hikes around in mountains and valley Luxurious and large apartment, very comfortable. Nearby restaurant Le Comptoir

Stayed in July 2021

Perfect

Stayed in May 2024

The staff at the desk was awful , not friendly at all that was the worse part of our trip

Stayed in February 2024