37 Rue Des Dunes, 14150 Ouistreham, France
#6 of 12 hotels in Ouistreham
Guests' ChoiceBased on 665 hotel reviews
7.8Cleanliness
8.4
Comfort
8.2
Location
8.8
Facilities
7.7
Staff
8.8
Value for money
7.7
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 June 2024
Sam
United KingdomWalls were a bit thin and i could hear movement from other rooms. I arrived right on check in time but had to wait 20mins for my room, i was offered a coffe however.
Perfect location as i had the early ferry to the uk. I was able to store my bicycle in the gated compound. Room was safe and comfortable
Stayed in June 2024
Reviewed: 21 June 2024
Heather
United KingdomNo negatives
Close to ferry port with good access
Stayed in June 2024
Reviewed: 16 June 2024
Gabriel
RomaniaRooms can be a little bit larger.
Location of hotel is excelent.Nearby you can find a lot of restaurants.Also, the famous Sword beach is at about 1 km. A very quiet city with friendly people.
Stayed in June 2024
Reviewed: 10 June 2024
Christine
United KingdomNo tea, or coffee making facilities in the room.
The hotel was conveniently close to the ferry but still walking distance from the sea front.
Stayed in June 2024
Reviewed: 8 June 2024
Tom
United KingdomClean with helpful staff
Stayed in May 2024
Reviewed: 29 May 2024
Mark
United KingdomClose to harbour. Secure parking.
Stayed in May 2024
Reviewed: 22 May 2024
Andrew
United KingdomRoom too narrow and small No restaurant in May
Breakfast good
Stayed in May 2024
Reviewed: 20 May 2024
Wendy
United KingdomGreat location right near the ferry so perfect if you are arriving late. Great buffet breakfast included getting you off to a good start for a day on your bike. Safe area to store your bikes and friendly service.
Stayed in May 2024
Reviewed: 23 April 2024
Liz
United KingdomRooms too small and cold.
Comfortable bed, good breakfast, friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Ian
United KingdomGreat buffet breakfast. Super convenient location for the ferry but also walking distance to plenty of restaurants and the beach.
Stayed in April 2024
Reviewed: 10 April 2024
Graham
United KingdomEasy access to port.
Stayed in April 2024
Reviewed: 29 March 2024
John
United KingdomLocation .
Stayed in March 2024
Reviewed: 3 March 2024
Liz
United KingdomRoom a little small and it was cold. I wasn’t sure how to operate the heating.as there were no instructions
Location close to the ferry port. Clean and welcoming. The breakfast was good and parking very secure
Stayed in February 2024
Reviewed: 6 February 2024
Andrew
United KingdomThe restaurant had restricted opening days
Stayed in February 2024
Reviewed: 29 January 2024
Helen
United KingdomExcellent location right next to the ferry port. Helpful staff on Reception; room (or Cabine as they call them) was a bit small but clean and comfortable. Breakfast was included in the room price and this was very good indeed.
Stayed in January 2024
Reviewed: 29 January 2024
Phil
United Kingdomnothing
After a delay due to industrial action (French Farmers blocking the motorways) we missed our Ferry and hence needed a place for the night. The location, right next to the teminal, couldn't have been better as was the secure parking - so not having to worry about all our belongings. On top of that the staff were excellent, having driven for hours and arriving just after midnight we were wired, but the manageress said she would keep the bar open for a short while so that we could get a drink to unwind. So accomodating thank-you
Stayed in January 2024
Reviewed: 20 January 2024
Linda
FranceOne of receptionists was a bit offhand.
The lifts. The bar
Stayed in November 2023
Reviewed: 19 January 2024
Eileen
United KingdomNow having to pay 5 Euros for secure parking and no English speaking TV, they used to have CNN or BBC
Close to the ferry terminal was the main factor. Rooms were clean and staff pleasant and efficient
Stayed in January 2024
Reviewed: 4 January 2024
Geoff
FranceGood breakfast set us up for a long drive
Stayed in January 2024
Reviewed: 3 January 2024
Gill
United KingdomWould like a kettle/cups in the room so we could make a cup of tea late on/first thing
Good breakfast and served early enough before first ferry of the day. Location right next to port is great
Stayed in December 2023
Reviewed: 21 December 2023
John
United KingdomSome hot food
Breakfast is a bit limited.
Stayed in December 2023
Reviewed: 1 December 2023
John
United KingdomSome staff were efficient but unsmiling.
Gluten free provided on request. Hotel is trying to do away with single use items in the restaurant.
Stayed in November 2023
Reviewed: 26 November 2023
Janet
United KingdomDog friendly Very handy for car ferry Check if you want to eat in as restaurant is shut on some nights Very good breakfast
Stayed in October 2023
Reviewed: 15 November 2023
Geoffrey
United KingdomPoor heating in some rooms. Heating of rooms controlled at reception desk.
Stayed in October 2023
Ischia, Italy
Buyukada, Turkey
Fehrow, Germany
New Florence, USA
Steyrling, Austria
Carolles, France
Split, Croatia
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content