37 Rue Des Dunes, 14150 Ouistreham, France
#7 of 16 hotels in Ouistreham
Guests' ChoiceBased on 698 hotel reviews
7.8Cleanliness
8.4
Comfort
8.2
Location
8.9
Facilities
7.7
Staff
8.8
Value for money
7.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Susan
United KingdomBreakfast very good, croissants the best we had on our 2 week stay in Normandy.
Stayed in September 2024
Reviewed: 24 September 2024
Julie
United KingdomRooms a little small.
Loved the location; so close to ferry port. Clean hotel with good staff. Our room overlooked the ferryport. Secure gated parking.
Stayed in September 2024
Reviewed: 24 September 2024
Biny
United KingdomRoom was very small but just functional
Excellent location for access to Brittany Ferries Check in- 5 minutes away.
Stayed in September 2024
Reviewed: 21 September 2024
Judith
FranceA warm welcome even though I was late arriving. The breakfast is well presented, and the rooms are very comfortable. It is very close to the Brittany Ferries terminal.
Stayed in September 2024
Reviewed: 19 September 2024
Keith
United KingdomNot enough hot water
Great staff great location
Stayed in September 2024
Reviewed: 19 September 2024
Robert
United StatesNothing, actually. It is what it is - a basic, no frills hotel.
Location across the street from the Brittany Ferries terminal. Staff very accommodating. Would stay there again, and would recommend it.
Stayed in September 2024
Reviewed: 17 September 2024
Ian
United KingdomRoom was small and not much natural light but as I was just staying for convenience to the port, this was not a particular concern.
Perfect for an early morning ferry. Room was very basic but clean.
Stayed in August 2024
Reviewed: 15 September 2024
Whalley
FranceVery good choice for breakfast Good disabled parking spot!
Stayed in September 2024
Reviewed: 11 September 2024
Bamford
United KingdomClean, comfortable room. Excellent location close to ferry terminal for cross channel ferries. Secure parking.
Stayed in August 2024
Reviewed: 9 September 2024
Denys
United KingdomSlightly less comfortable than one might have hoped
Very very convenient for the ferry terminal
Stayed in September 2024
Reviewed: 5 September 2024
Michael
United KingdomNothing really
It was functional for one night
Stayed in September 2024
Reviewed: 4 September 2024
Ken
United KingdomA wide range of products to choose from at breakfast.Bedroom was everything to be expected.
Arrived off boat late evening. Wll met at reception and car checked in to secure parking area with no hassle.
Stayed in August 2024
Reviewed: 30 August 2024
Philippa
United KingdomNo longer do dinner, just snacks Bit worn out Charge for parking Expensive .
Good position Good breakfast
Stayed in August 2024
Reviewed: 30 August 2024
Mason
United KingdomLocation is ideal for the port. Quiet location, friendly and helpful staff. Continental breakfast buffet was very adequate and was a great start to the day. We will stay there again because of the accessibility to the port and distance to Caen.
Stayed in August 2024
Reviewed: 29 August 2024
Rowena
United KingdomTiny room
Proximity to the ferry port
Stayed in August 2024
Reviewed: 26 August 2024
Andrew
United KingdomRestarting was closed also no air conditioning
Comfortable receptionist is very pleasant
Stayed in August 2024
Reviewed: 26 August 2024
Cath
United KingdomRoom looked tired and bathroom needed work Breakfasts ok but everything mini.
Position and beds are comfy.
Stayed in August 2024
Reviewed: 24 August 2024
Tony
Franceroom could have been a bit bigger.
welcolme at 11.00pm
Stayed in August 2024
Reviewed: 19 August 2024
Hugh
United KingdomBreakfast was good and the hotel is situated very close to the departure of the Portsmouth ferry.
Stayed in August 2024
Reviewed: 18 August 2024
Barrie
United KingdomCleanliness
Stayed in July 2024
Reviewed: 18 August 2024
Catherine
United KingdomThe location for the ferry port was excellent
Stayed in August 2024
Reviewed: 17 August 2024
Amanda
United KingdomLack of power sockets in the room
Location was great really close to the ferry port, beds were comfortable and the shower was nice and spacious
Stayed in July 2024
Reviewed: 15 August 2024
Daniel
United KingdomEverything was great. My only criticism would be that I was a bit gutted to find not much of a variety to cater for coeliacs. I did get some gluten free bread but wasn’t given any advice as to what else I could eat. However, we had a fabulous stay!
The location! It was perfect to stay before our return home on the ferry.
Stayed in August 2024
Reviewed: 15 August 2024
Nichola
United KingdomThere was no space in the hotel car park but no issue as we just parked on nearby street and we were last to check in
Breakfast good, plenty to please whole family. So easy after coming off the ferry late.Room was adjoining room and comfortable
Stayed in August 2024
Ischia, Italy
Buyukada, Turkey
Fehrow, Germany
New Florence, USA
Steyrling, Austria
Carolles, France
Split, Croatia
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content