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Reviews of Mercure Orléans Centre Bords de Loire 4 stars

44, Quai Barentin, 45000 Orléans, France

#16 of 23 hotels in Orléans

Guests' Choice

Review score

Based on 304 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 22 September 2024

    8.0
    Comfortable
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All paper cups. No coffee maker

    Proximity to river and city

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    As expected
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    View of the riverfront was poor

    Location is convenient, currently hotel under refurbishment.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    A good stay in a good location
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Some decor needed brightening up

    The location, parking and general feel of the hotel

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    Different to last time not sure why
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No soap in shower bed light not working couldn’t read one of us on bed office desk light not working. That’s very frustrating as need to work at night In car park at 10 pm last night taking dogs out 3 big car park lights out couldn’t really see and a big group of youngish men all in a crowd under lights of main entrance to car park I felt a little nervous as I was on my own and female I’m staying again tonight so will see if any of these things have changed today

    Location to Eurotunnel comfy beds. Breakfast good staff very friendly. I was remembered kindly from my yearly return trips and it takes dogs

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    Good place for a one night stay.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a little tired, bathroom dark and shower wouldn’t stay up the pole. Breakfast was ok, but they stopped topping items up well before 10.00

    Adequate hotel. Looks fantastic on the ground floor, gets tired once you travel up a floor. Nice pool and nice external seating.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    7.0
    Still good but some rooms need updating
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Having stayed before the room I was allocated this time was a bit tired and brought down the overall rating on this occasion.

    The staff, breakfast, parking on site, swimming pool( although it closed at 7 pm)

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    Thank you we loved it
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    /

    Very friendly staff, excellent restaurant, comfortable room, parking nearby

    Stayed in August 2024

  • Reviewed: 24 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Notification of pool closing would have been more visible. After a walk we wanted to relax around pool but it was closed

    Stayed in August 2024

  • Reviewed: 20 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Limited parking if you arrive late

    Rooms are large

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    A very convenient stop over
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Car park very full, too small for the size of the hotel.

    Convenient stop over driving to the South of France. Family rooms have 2 double beds - much better than a sofa bed. Restaurant was a lovely surprise, great food.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    Good hotel in nice location
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Beds were not the most comfortable. Felt like temporary beds.

    Good location. Nice with a pool. Good breakfast. Really good with fast charging possibilities.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    Not a terrible place to stay, it’s handy to get to, and get out off
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel feels a bit old and in need of renovation. Whilst it was clean and comfortable our bathroom had paint that peeling off the door.

    The staff were friendly and helpful, very useful to have car parking with EV chargers

    Stayed in August 2024

  • Reviewed: 24 July 2024

    7.0
    Good stopover on the way to southern France. The hotel location is great and it's easy to have a nice evening out in
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking lot got quite full.

    I liked the location next to the Loire river and close to the center.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location and good facilities

    Stayed in July 2024

  • Reviewed: 20 July 2024

    8.0
    Enjoyed our stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was all OK.

    Good location excellent breakfast.

    Stayed in June 2024

  • Reviewed: 17 July 2024

    8.0
    Good!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was a buffet-style and not worth the 20 euros per person per morning.

    Location was easy to find with a small parking lot available on site. The pool was great as was the fitness room in the basement. Lovely rooms.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Really outdated rooms This is not a 4 star hotel

    - car chargers available - breakfast ok - swimming pool - close to city centre

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    A pleasant hotel recent refurbishment is lovely. Staff helpful and friendly
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little warm and I couldn’t get the air con to work

    Perfect location. Clean and friendly staff

    Stayed in July 2024

  • Reviewed: 11 May 2024

    7.0
    Nice location just needs modernising.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There was some renovations going on - so noisy a bit early. Rooms need updating.

    Nice by the river. Easy parking and excellent bar. Excellent entrance.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    We are regular Mercure clients and will return but eat out!
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    Food

    Hotel is beutifully refurbished in contemporary design. Great Hollywood theme in restaurant but not supported with great food unfortunately. My starter was grossly oversalted and inedible, but the waiter stated that this is how it is and still charged for it.

    Stayed in April 2024

  • Reviewed: 24 February 2024

    8.0
    Very pleased overall, but it is quite expensive.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 1 night

    Not enough power points in the bedroom, especially USB points.

    Very comfortable bed. Very good shower. Bath towels good size (large). Dog made welcome. Good view of the river. Parking convenient. Very good dinner.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    6.0
    Fine but not great.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Room temperature was too high to sleep comfortably. In the netherlands we are used to 16-18 degC at night. Here it was 23 degC. I did not sleep well.

    Check in was quick and good.

    Stayed in January 2024

  • Reviewed: 9 November 2023

    8.0
    Happy clients of Mercure Hotels. Helpful well trained staff and good hotel facilities.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The stained carpet outside room 606 / 605. Looks like a bottle of bleach was dropped. Just needs a fix.

    We needed secure parking as we had two valuable bicycles on the back of our car. The hotel has outside parking with a gate that closed at midnight with CCTV and secure underground parking. We opted for the underground parking, very secure and well worth the small extra charge for the piece of mind. The restaurant was excellent. Nicely decorated and the food was fabulous. Chef David visited the table of his diners which was a very nice touch. Breakfast was a buffet and again provided an huge range of foods to accommodate big appetites.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    8.0
    City hotel feel that is well located
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Kind of “corporate”. Not so individual. But that’s to be expected from a chain like this

    Clean and well located by the bike trail

    Stayed in October 2023

Showing 1 – 25

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