14 bis quai Général Sarrail, 6th arr., 69006 Lyon, France
#42 of 124 hotels in Lyon
Guests' ChoiceBased on 424 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.2
Staff
9.2
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 27 June 2024
Paul
AustraliaOnly one lift in large building with 6 floors to service right next reception desk which bottlenecks too easily on checkout .Other major “trust me ..I’m a designer “ flaw in otherwise classy Reno of classic architecture is the opportunity missed to provide a proper comfortable functional modern bathroom layout in ample space instead of an excessively glassed ( @ silly cost no doubt) wet room “Pod” with poor water pressure , and nearly enough room to swing a mascara wand ,let alone place toiletries .see photos . Lack of a bar fridge for 4 star was surprising also .
Spacious river view 4 th floor suite , helpful staff , in-house cafeteria for breakfast or all day access to coffee,tea making as none are offered in the room .Ok Wifi .Good base to walk from into old town Lyon.Excellent soundproofing double openable windows for fresh air as there is no climate control of internal air circulation system …IE no aircon which could be an issue in summer heatwave .
Stayed in June 2024
Reviewed: 17 June 2024
Candace
United StatesThe rooms’ bathroom was accessible through a shower that had poor drainage and a divider door to the toilet that didn’t work. When using the shower it poured water to the toilet. We ended up using all the towels to dry the floor so we didn’t slip when using the toilet.
The location was pretty good, across the river from old town and a 20 minute walk from the train station. The building was nice and the sitting area/ kitchen was a fun modern design.
Stayed in June 2024
Reviewed: 7 June 2024
Olafur
IcelandThe most alarming thing about this hotel is that they charged us double for our stay, and did not notify about it themselves. When approached - they did pay back the money.
The location is good, and building is nice. Hotel is fairly up to date in terms of facilities. It lacks the vibe you would expect.
Stayed in April 2024
Reviewed: 27 May 2024
Samantha
AustraliaThere were no proper wardrobes to hang clothes up; just a few hangers on a very small rack. Bathroom design was weird, had to walk through shower to get to the toilet?? It would’ve been good to have a bar fridge & bottle opener in the room as well as an ironing board & iron. Would have been good to have “fatter” pillows instead of the down ones which compress into pancakes. (We were happily given extra pillows so just slept on 2 each which was fine.) Our room was super quiet but if your room was anywhere near the lift it was noisy with announcing the floors & warnings re door closing etc - maybe the number of announcements could be reduced or the volume turned down?
Outstanding location on the river & a comfortable walk to key parts of the city, & major attractions as well as Part Dieu train station. Staff (in particular Allison) were super friendly and very helpful. Availability of all-day tea, coffee, fruit & snacks in the lovely lounge/dining area was excellent. Very spacious & quiet corner room with high ceilings & 4 beautiful big windows and a comfortable bed.
Stayed in May 2024
Reviewed: 26 May 2024
Carlos
United StatesOne room had a shower that flooded into their room and when the hotel was informed of the situation, the took no action to rectify it, as in fixing the problem or offering to move our niece and nephew to an alternative room. They did not offer a discount or waive the breakfast charge.
Rooms were really nice. We enjoyed the 24 hour snacks.
Stayed in May 2024
Reviewed: 11 May 2024
Matthew
SwitzerlandThe bathrooms are not too private, kind of a part of the room. The beds were not universally appreciated by our party.
Location was really nice, close to everything. The club for residents was nice — coffee and snacks all day long. Nespresso in the room is always a plus.
Stayed in May 2024
Reviewed: 28 April 2024
Louise
CanadaThe café au lait (latte)
Very quiet and perfect location.
Stayed in April 2024
Reviewed: 2 April 2024
Rachel
United KingdomWe ended up with a room that appeared to be set-up for wheelchair access so the bed was very low and the shower had additional features for access etc.
Great location - a short walk from the old town and easy access to the river. Also lovely to have access to the club and coffee, snacks etc.
Stayed in March 2024
Reviewed: 1 April 2024
Victor
Spain- There wasn't any wardrobe in the room. So to arrange the clothes for several days was a bit messy. - The shower floor is the same as the toilet so the whole WC is wet for a wile. Really annoying. -No hanging for the shower towels
- Excellent location, next to the river. - Free snacking and coffee - Super calm room and quiet - Kind staff - Big room
Stayed in April 2024
Reviewed: 31 March 2024
Damaris
SwitzerlandTowels were changed even though hotel says they care about environment (towel change after one day is not necessary). Shower leaked (door could not be closed properly) and bed was quite hard.
Snacks and drinks during the day for free (downstairs). Gym with good equipment. Location is great to get into the city by foot.
Stayed in March 2024
Reviewed: 2 January 2024
Mehdi
Tunisiapillows are not comfortable and when you call them, they don’t have any other option to replace them except adding the same kind of pillows
location and the breakfast
Stayed in January 2024
Reviewed: 30 December 2023
Ky
VietnamRoom and Location
Stayed in November 2023
Reviewed: 11 December 2023
Elizabeth
United KingdomJust a small issue with the shower flooding the bathroom every time it was used. Otherwise great!
Comfortable rooms. Good club room. Nice location.
Stayed in December 2023
Reviewed: 6 December 2023
Karla
SloveniaVery good breakfast, with delicious french cusine, very kind staff.
Stayed in September 2023
Reviewed: 5 December 2023
Tony
United KingdomThe modernisation of the bedrooms caused a few design irritations.
Very central location. Complimentary refreshments were very welcome.
Stayed in November 2023
Reviewed: 30 November 2023
H
FranceThe tables for two in the breakfast room were a little small.
Room comfort. Breakfast o.k.
Stayed in November 2023
Reviewed: 30 November 2023
Caline
United StatesNothing
Cute funky hotel with a great location
Stayed in October 2023
Reviewed: 14 November 2023
Plsimard
CanadaMy room's floor is textured. It feels nice on the feet, but it also traps dirt. I'm sure the hotel did their best to keep it clean but It wasn't.
I felt welcome when I first came in to the hotel. The room itself was quiet and comfortable. The wi-fi worked well. The location was super convenient, not too far from Lyon's main train station and Lyon's historic center.
Stayed in November 2023
Reviewed: 13 November 2023
Sean
MonacoPity that we could not open the window and the airco system was stuck on heater. We felt it was a bit warm in the room but small things in any case.
Very nice staff. Room was spacious and very comfortable. The lounge area feels very cosy and nice. Good value for money and a hotel that is located at walking distance of the main attractions of the city.
Stayed in November 2023
Reviewed: 7 November 2023
Tamara
SloveniaIn the room there was no closed, no extra blanket.
Location is great. Very good breakfast. Never eaten better pesto in my life. Hospitable staff.
Stayed in November 2023
Reviewed: 3 November 2023
Cassandre
United StatesLobby was very segmented / odd layout Room had no personality Restaurant tucked in the back was not inviting and breakfast not included
Location Size of room Workspace Staff
Stayed in October 2023
Reviewed: 31 October 2023
Jelle
Belgiumelevator, beds, bathroom (glass walls, so bedroom is lit when lights on in bathroom)
Breakfast, location, staff, extras (like free appetizers, food)
Stayed in October 2023
Reviewed: 28 October 2023
Fatih
TurkeyNice location, clean hotel, free coffee and tea service
Stayed in October 2023
Reviewed: 27 October 2023
John
Switzerlandlocation
Stayed in October 2023
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