Nice welcome and explanation of all that was available for guests.

Stayed in September 2024

Odd odor in room; room very stuffy even with fan on. I opened the window, but it only opened a few inches, and my friend’s window in the next room did not open

Good location and very comfortable bed

Stayed in September 2024

Nothing

The location was excellent. Staff were very helpful and attentive. Dining area very relaxing. Clean modern room.

Stayed in September 2024

Glass doors between bathroom and bedroom. I prefer a private bathroom, not visible from bedroom

Nice staff, little garden space, decor, availability of coffee, tea etc

Stayed in September 2024

Nothing

Free orange juice, salted nuts & raisins, pillow replacement

Stayed in September 2024

Nothing

The snack centre. Come in from a busy day and tea, biscuits and cake would be waiting.

Stayed in August 2024

At times the very nice Reception staff were overworked, resulting in queues. A request to change the dirty seat cushion on the (sole) armchair in the bedroom wasn't actioned. The location is very central among shops but may be too gritty for some tastes. The pleasant club room compensates and the hotel has security precautions in place.

Well designed modern bedrooms, comfortable beds with nice linen, a large and pleasant communal club room, young and friendly staff. A quiet bedroom was provided as requested.

Stayed in June 2024

Everything was perfect! Location is right in the city Center. Staff were very friendly. Room was stylish and clean.

Stayed in September 2024

Loved the coffee bar and snacks. A very relaxing space.

Stayed in September 2024

Very loud music and people singing at a club right outside our room until late in the evening. It was entertaining at first, but less so when we tried to go to sleep.

Location. Clean. Comfortable bed.

Stayed in September 2024

A pleasurable experience, team were exceptional

The staff and facilities were amazing, will most definitely stay again

Stayed in September 2024

Room and facilities were great for a single traveller. Size of bathroom area may be a little compact for a couple.

Breakfast was excellent, good quality and plenty to help yourself to. Staff very professional and helpful but unobtrusive. Rooms functional, clean and very comfortable, with all the facilities needed. The Club/lounge/breakfast room was very contemporary and unique. Very comfy and chilled. Being able to help yourself to free hot drinks and fruit juices, as well as sweet and savoury nibbles 24/7 was great. Overall a great place to stay. Central location made it really easy to get to key railway stations, metro and Lille’s attractions.

Stayed in September 2024

All was excellent. We will come back.

Nice decoration, lovely common area for breakfast and snacks, staff extremely helpful and attentive. Excellent choice to offer free coffees + soft drinks in the common areas.

Stayed in September 2024

Breakfast offered at €19 pp which is a) too expensive for what it is and b) unnecessary when you can still have free coffee and fruit at that time.

Clean and modern concept hotel. Large club lounge for working/relaxing with coffee and fruit available for free, plus WiFi, use of Apple desktop, board games etc.

Stayed in September 2024

The breakfast is way too expensive.

The room was nice and the hotel is located in downtown Lille which is great.

Stayed in August 2024

Centrally located hotel, nice and modern room, nice and friendly staff, nothing to complaint about.

Stayed in September 2024

Go with a map of the city! Although the streets are well labelled there are no tourist information boards / signposts or maps anywhere in the city and it is VERY easy to get totally lost. "Strolls around Lille" is simple and excellent. Google maps seem confused by the layout too and is not always necessarily right! There is no kettle in the room, only a coffee maker. Do not try to make the 'Simple' 18 minute walk from EuroLille / Eurostar to the hotel. It is a nightmare. Treat yourself to a taxi, it's worth every cent.

The room was fine for one, but would have been a squeeze for two. Everywhere very minimal, modern and spotlessly clean. Drinking fountains situated outside the lifts on each floor. Beds were very low, but comfortable with feather and down duvets/pillows. Easy to use air con/ heating. The lights did not require you to leave the key card in - always an annoyance. Plenty of hot water and towels. Staff were very friendly and helpful. Please note that there is a handy charging USB point on the front of the phone so you don't have to fiddle about with adaptors. The wardrobe is low so fine for shirts/blouses/trousers, but there is a multiple point hanger on the wall, which I used for dresses.The breakfast is extensive - including unusually, cooked scrambled eggs and bacon. There are nibbles available in the "club" all day which are free , as is the 'aparretivo' in the early evening. There is a very limited menu in the evening from 20.00 [8.00pm], but it is well cooked, and tasty. There is an extensive wine list in the bar, with fairly average prices 6/7euros for a glass, including a sparkling Vouvray. The hotel is well situated just off one of the main streets [ pedestrianised] ,Rue Bethune, within easy walking distance of both Palais Des Beaux Arts, and the picturesque Old Town.You are spoilt for choice as to where to eat, and there is an excellent gelateria / waffle/crepe outlet just on the corner.

Stayed in August 2024

Nope everything is good.

Staffs are super nice. Room is clean and spacious. The hotel offers many kinds of snacks and drinks to enjoy. The lobby is super comfy as well.

Stayed in July 2024

Nothing

Excellent location, staff and snacks

Stayed in August 2024

There isn’t a proper bar and that would have been nice so you could spend more in the hotel.

It was very central. It was very comfortable and I really liked the ironing room that was a great advantage. The staff (even though young) were a credit to the hotel they were very polite, friendly, approachable and helpful and all the staff were the same which we were very impressed with.

Stayed in August 2024

We loved the club. Really nice and big rooms! Also very clean and the location was right in the city centre.

Stayed in August 2024

The coffee machine in the room

Good facilities, relaxed atmosphere and helpful staff!

Stayed in August 2024

Good location helpful staff

Stayed in August 2024

I really can’t fault them!! They even had a tooth brush for me when at midnight I realised I had left mine at home 😁

Super central location, lovely and helpful staff, room very nicely designed, idyllic view, exceptionally calm room and a fantastic mattress. Breakfast was great too, plus a lounge/club area that is bright, light, big, comfortable, welcoming… I could go on! Loved it!

Stayed in August 2024