Quai Kléber, 67000 Strasbourg, France
#69 of 90 hotels in Strasbourg
Guests' ChoiceBased on 348 hotel reviews
7.7Cleanliness
7.9
Comfort
7.9
Location
9.2
Facilities
7.7
Staff
8.6
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 16 September 2024
Iulian
SwitzerlandThe size of the room.
Location and breakfast
Stayed in September 2024
Reviewed: 9 September 2024
Ali
IranThey didn’t refund me
Stayed in September 2024
Reviewed: 8 September 2024
Francisco
GermanyLights in the bathroom did not turn on at times. The installation needs a bit of maintenance.
Convenient and well located for a short stay.
Stayed in August 2024
Reviewed: 1 September 2024
Mohsen
KuwaitThe staff isn't really helpful.
The location is good.
Stayed in August 2024
Reviewed: 25 August 2024
Gyorgy
HungaryWe have reserved a parking place however it was not available at the time of our arrival around 8 p.m. The overlap with an Ibis hotel a little bit chaotic
The location is very central The breakfast was perfectly tasty
Stayed in July 2024
Reviewed: 6 August 2024
Khoa
United StatesHallway on 8th floor always smelled bad
Location, courtesy of staff
Stayed in August 2024
Reviewed: 5 August 2024
Helen
SwitzerlandNo complaints for the hotel but the surrounding area felt a bit dodgy at night and the car park (public) was very narrow...make sure you go in the right entrance for the hotel otherwise you have to lug your suitcases up the stairs (mistake we made - not the hotels fault)
Room was lovely size - set up for the family of 4 upon arrival - have no complaints about the room or the service at all.
Stayed in August 2024
Reviewed: 3 August 2024
Gerben1986
NetherlandsNothing
The staff was great and helped us a lot
Stayed in August 2024
Reviewed: 25 July 2024
Petcu
DenmarkReally good location
Stayed in June 2024
Reviewed: 2 July 2024
Mazen-ashoush
EgyptFront desk employee was a bit rude during check in.. Bathrooms are old a bit.
Hotel location is very good and 24hr check in service was helpful for our late check in.
Stayed in June 2024
Reviewed: 29 June 2024
Kyriakos
GreeceThe size of the room for a 4-person family. The parking was for cars shorter than 1,9m height. We had a Mercedes mini van at 2m height and we had to park 4km away!
The central location of the hotel, the breakfast and the friendly stuff
Stayed in May 2024
Reviewed: 21 May 2024
Lisa
United Kingdom- Great location for exploring Strasbourg. - Comfortable room which looked like the pictures. - Dog friendly (more than just dog tolerant). - Good breakfast. - Welcoming staff.
Stayed in May 2024
Reviewed: 16 May 2024
Oz
AustraliaThere was quite a lot of noise outside our window from people on the street below.
The room was spacious and clean. Part of a shopping coplex close to food and other shops. Easy walk into town and to the train station.
Stayed in May 2024
Reviewed: 12 May 2024
Zsolt
HungaryThe room was very small for 4 person. The promised 25m2 was measured together with the bathroom and the toilet. The masterbed's frame was steel like the additional beds. One of the pillow was too flat the other was as hard as a rock. The hotel is a bit overpriced to its quality. I couldnt see the 4 stars in that Hotel. The corridors and the room need to be renewed because everything was quite worn. Dissapointing to see the stains on the carpet the dust in the window frame and the worn small table. The mini fridge was really mini, bur at least worked. There wasn,'t toilet brush in a 4 star hotel. Its a shame. I don't recommend this old-school hotel for.that price. This the second Novotel Hotel where I didn't feel comfortable.
The only positive things are the location and that my family liked the breakfast. The others were very dissappointing.
Stayed in May 2024
Reviewed: 6 May 2024
Jorge
PolandParking extra paid in underground parking belonging to shopping centre where hotel is located. No addreses regarding entry to the underground parking.
Location. Novotel standards
Stayed in April 2024
Reviewed: 22 April 2024
Phavin
ThailandWalkable to old town
Stayed in April 2024
Reviewed: 11 April 2024
Ali
TurkeyThe room is small. The seperate toilet and bathroom inside the room is very unusefull. The breakfast is same every day. They hold 50 € deposit per person so 200 € deposit is on hold on my card because we are a family of 4. This is completly not acceprable. In booking it dayd 50 euro will be deposited not 50 euro per person. The staff alsı should improve customer commucation.
The only good side is the location. It is very close to everything and in the shopping mall. You can walk everywhere.
Stayed in April 2024
Reviewed: 6 April 2024
Justine
FrancePractical location (train station, center of town, walkable to all major sites), great breakfast, rooms are comfortable and enough space.
Stayed in April 2024
Reviewed: 24 February 2024
Anastasiia
SpainThere is no parking, we parked far from the hotel, but this is always a problem in the center
Clean hotel almost in the city center. Very good breakfast, huge selection of everything including cheeses.
Stayed in January 2024
Reviewed: 31 January 2024
Ričard
LithuaniaLow quality shower amenities (mixed with water?), no body lotion. No any glass cups for tea, only paper.
Good location, right in the shopping mall, close to the city center spots. Good breakfast. Good Ksumi Tea in the room.
Stayed in January 2024
Reviewed: 22 January 2024
Jorge
SwitzerlandRestaurante
Stayed in January 2024
Reviewed: 19 January 2024
Ann
GermanyCheck in was 1 Hr later and we had to roam around First to get our room Finished. But unfortunately, the First room they gave us, was a moist room. Musty smell and the window is super moist and you can clearly see the Black molds which is bad for the Health. I requested to change Room because we are allergic to Black Molds. Which was later granted.
It‘s like beside/ Within the Mall. Perfect location if you want to Visit the Christmas Market just like what we did. Near grocery store. Accessible to Tram. Parking space at the Mall.
Stayed in December 2023
Reviewed: 18 January 2024
Zoe
AustraliaGreat location.
Stayed in December 2023
Reviewed: 18 January 2024
Cisil
FranceNo water in the room, toilette seperated from bathroom, safebox was not working
Location, bereakfast, spending time in the lobby (nice, cosy, comfortable with good prices for drinks but closing too early)
Stayed in December 2023
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