3 Place de la Resistance, 37000 Tours, France
#37 of 51 hotels in Tours
Guests' ChoiceBased on 193 hotel reviews
7.8Cleanliness
8.5
Comfort
8.3
Location
9.3
Facilities
7.8
Staff
9.1
Value for money
8.2
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2024
Mark
United KingdomThis was a perfectly good hotel. We had 2 rooms booked separately and I have already reviewed the hotel once.
Stayed in September 2024
Reviewed: 18 September 2024
Mark
United KingdomThere was no lift but we just took it slowly. The staff will help with bags if needed.
It is right in the centre of Tours. Parking is convenient. Lots of restaurants, bars etc nearby as well as the beautiful Loire river and the cathedral and other sights.
Stayed in September 2024
Reviewed: 9 September 2024
Matt
AustraliaConvenient location, close to lots of bars and restaurants and historic centre. Staff were friendly and helpful. Safe storage for my bicycle. Nice view from top floor room overlooking square.
Stayed in September 2024
Reviewed: 9 September 2024
Janette
AustraliaFriendliness, rooms clean and comfortable. Breakfast good. Location good.
Stayed in September 2024
Reviewed: 9 September 2024
Dean
AustraliaNo lift but staff very helpful with baggage.
Very good value in a accessible part of Tours by foot. Shoppong, eating out and the river. Breakfst was substantial and had lots of options.
Stayed in September 2024
Reviewed: 7 September 2024
Eric
LuxembourgNo lift to get to the top floor
Well located, easy checkin. Big family room
Stayed in August 2024
Reviewed: 1 September 2024
Giles
United KingdomNothing
Easy to find and park close to. Close to restaurants and local points of interest.
Stayed in August 2024
Reviewed: 17 August 2024
Stephen
United KingdomFour people in a family room was a bit cosy
Location, the style, the staff
Stayed in August 2024
Reviewed: 11 August 2024
Dominic
United KingdomLocation and friendly staff
Stayed in August 2024
Reviewed: 5 August 2024
Clive
United KingdomAll good
Location, cleanliness and staff friendliness
Stayed in August 2024
Reviewed: 31 July 2024
Kevin
BelgiumNothing really. For this price, it is very decent. Some remarks for next customers: The hotel is at the 2nd floor, no elevator, which was unexpected. The hot water takes a while to start, but during a heat wave it isnt that important. The airco was very convenient, but was fixed at 24 degrees, which is ok.
Location is great. Personnel super friendly. Very decent room. For this price, we will surely return.
Stayed in July 2024
Reviewed: 21 July 2024
Schmallegger
United StatesThe only drawbacks were there was no soap or shampoo for the shower, and I let the water run for at least five minutes, but it never got warm.
The room was small, but laid out well. It was modern, clean, quiet, and comfortable. The location is terrific, so close to so much. I'd definitely stay there again.
Stayed in July 2024
Reviewed: 25 June 2024
Christine
United KingdomThe hotel is on the top 3 floors of the building and our bedroom was on the very top up 4 flights of stairs.
The hotel had a very central location and the staff were very helpful and friendly.
Stayed in June 2024
Reviewed: 21 June 2024
Erwin
BelgiumNo elevator with a room on the fourth floor
Great location in the middle of the town. Excellent to shop and visit
Stayed in June 2024
Reviewed: 16 June 2024
Sarah
United KingdomLack of lift but we were warned!
Great location
Stayed in June 2024
Reviewed: 5 June 2024
Houcine
FranceNo left ans we have to take the stairs
the charm of the hotel , the location and the amazing breakfast
Stayed in June 2024
Reviewed: 25 May 2024
Margaret
United KingdomThere are quite a few stairs to climb. However, this is noted in the property description.
It is a fantastic location at a reasonable price. Our room was clean and comfortable with a balcony view over a pretty square. The breakfast was excellent.
Stayed in May 2024
Reviewed: 25 May 2024
Charlotte
FranceThe hotel is open about the fact that it can be noisy so we knew in advance. They provided ear plugs which we used for one night out of the two, as there was a party happening next door. The second night was calm. We realised afterwards that we should have shut the outside shutters for more sound insulation but we didn't notice them until we left.
We found the hotel staff to be extremely welcoming, kind and enthusiastic. They helped with requests that we had such as extra milk for my cup of tea :-) The bedroom was as we expected - good quality considering the price paid. The shower was hot and I appreciated the kettle and tea making facilities. The breakfast had a good choice - the kids were happy. The hotel is situated perfectly for walking to restaurants in the evening. Parking is secure and worth the fee.
Stayed in May 2024
Reviewed: 27 April 2024
Donald
United KingdomThis is not a complaint as such as it doesn't actually relate to me as I have no problem with stairs, but I don't think that there is a lift and the reception is on the second floor which could cause problems with people with physical challenges - I could be wrong with this as there may be a provision made elsewhere in the building but would suggest checking with the hotel
The hotel is in a central location handy for the old city and eating/bar areas. I was upgraded to a room superior to the one I booked which was exceptionally quiet and spacious. I was made feel very welcome and would certainly go back
Stayed in April 2024
Reviewed: 23 April 2024
Polden-wright
AustraliaWe were in a small attic room so knew room would be small, but bathroom was very tiny. Very little room between shower and handbasin - this was also the space in front of toilet- so very cramped.
Location - short 10 minute walk from train station, few minutes from main citycentre street. few minutes from Loire River. Old hotel well maintained with plenty of charm. Modern bathroom facilities. Appreciated the kettle and coffee/tea making facility.
Stayed in April 2024
Reviewed: 4 April 2024
Leskey
FranceNot a problem for us but lots of stairs and no lift.
Fantastic location, close to lots of bars & restaurants . Parking on the square not too expensive,very clean and good value for money.
Stayed in April 2024
Reviewed: 1 April 2024
Thomas
United KingdomHouse keeping in the room (water glass dirty). Parking on the street, all bar Sunday will cost you €30 per 3 hours from 0800 - 1830. This was not highlighted. Noisy at night.
Location. Friendly, although no English spoken.
Stayed in March 2024
Reviewed: 23 March 2024
Kathryn
United KingdomThe room had a very small ensuite. Limited tea and coffee and milk. We couldn't get into the hotel and stood outside with no idea what to do or get in
The hotel is ideally placed
Stayed in March 2024
Reviewed: 18 February 2024
Rodrigo
United Kingdomno lift available
Location couldn't be better
Stayed in December 2023
Eindhoven, Netherlands
San Francisco, USA
Skudai, Malaysia
Sélestat, France
Playa del Carmen, Mexico
Arveyres, France
Grand Prairie, USA
Phnom Penh, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content