Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Ile de France hotel reviews
  4. Paris hotel reviews
  5. Reviews of Mercure Paris Centre Tour Eiffel

Reviews of Mercure Paris Centre Tour Eiffel 4 stars

20 Rue Jean Rey, 15th arr., 75015 Paris, France

#1336 of 1,627 hotels in Paris

Guests' Choice

Review score

Based on 1823 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    9.3

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    6.9

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very old furniture, amenities. Room with left overs from previous guests. Rude staff without any sense of service

    Location close to the Eiffel tower

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Room with a view
    • Leisure trip
    • People with friends
    • Privilege Double Room with Eiffel Tower View, Upper Floors, with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    - Room wasn’t ready upon check-in, hence we decided to head out and only managed to check-in at 1am Other than that, everything else was perfect.

    - Great location with wonderful Eiffel Tower view - Close to metro, restaurants, cafe, souvenir shops - Staff was helpful when we arrive and helped with our luggages

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Great location!
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The iron was located in a room upstairs. The iron was old and unacceptable!

    Great location! Great staff! Clean rooms!

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Privilege Room with a double bed
    • Stayed 4 nights
    • Submitted via mobile

    Place of the Hotel

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was mould in the shower and after day one the toilet was not working properly and last day, day 2 the toilet stopped working altogether.

    The proximity to all the places we were looking to go too, it could not be beaten.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    7.0
    Good hotel well located for visiting central Paris
    • Leisure trip
    • Couple
    • Classic Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Bathroom small Bed quite hard for our liking

    Good location Friendly helpful staff Good selection of hot/cold food at breakfast

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good

    Friendly staff

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some scratches in bathroom etc Bed could be a little bit bigger (is something between 140-160)

    Location, not far from Tour Eiffel

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Amazing
    • Leisure trip
    • Family with young children
    • Classic Room with Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have more variety for the price

    Location was amazing, staff on check in helpful

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Privilege Room with a double bed
    • Stayed 3 nights
    • Submitted via mobile

    Room was small and price was high

    Location was very close to everything.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room with a double bed
    • Stayed 5 nights
    • Submitted via mobile

    No bar food or restaurant at the hotel. The bedroom could have been just a little bigger

    Hotel very close to the eiffel tower and the river seine with a beautiful promenade to walk along

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    It was ok, but not worth the price we paid.
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 2 nights

    I specifically chose this hotel for it's location and air conditioning. However, there was NO air conditioning. They refused to turn it on because they said the temperature outside had not gotten hot enough yet. (We visited in May). It may have been 68-75 degrees Fahrenheit outside, but inside our room on the 9th floor it was over 80! What's worse is that our windows didn't open so we couldn't even let in a breeze to cool the room down. I had to call the reception desk multiple times regarding the temperature in our room. They apologized and said our room (912) was one of a section of rooms that didn't have windows that opened. They ended up giving us two extra fans so we had 3 total to cool the room down. However, it really just felt like warm air being blown around. We also had a pull-out sofa bed in our room for our daughter. I had to call down twice more to have extra bedding and towels brought up even though this was specified on our booking. They eventually changed us to a different room with open windows on our last night there and turned the AC on in the hotel. I suspect we were not the only ones complaining about the temperature. Even my parents and brother and sister-in-law had ridiculously hot rooms. Also, the window that did open only opened a small fraction so it really didn't let that much air in at all!

    The breakfast buffet was great and the location top notch. It was super close to the Eiffel tower and a lot of restaurants and shops. The metro was also close by. The rooms were modern and clean.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Great location for Eiffel picture shooting.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Dont' feel like real Paris's hotel.

    Location. it's just stone throw to Eifel.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    It was comfortable but disappointed that they were no American movie channels
    • Leisure trip
    • Couple
    • Privilege Room with a double bed
    • Stayed 7 nights
    • Submitted via mobile

    They had no American movie channels, and we had to use our Netflix the whole time

    Convenient to the Eiffel Tower

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Place closed to Paris touristy places
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room is small

    Closed to the landmarks & restaurants

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Property old, not always clean and a bit old

    The proximity to the tourre Eifelle Breakfast was VERY good

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very warm, couldn't get the room to cool down but we were only there one night so we didn't bother anyone.

    The proximity to the Eiffel tower is awesome. Staff were very helpful and very friendly. Bartenders at the bar were very friendly. Very clean. Photo from the front of hotel to Eiffel tower. Rooms were extremely clean.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room with a double bed
    • Stayed 3 nights

    Proximity to Eiffel Tower and the Seine. Also close to a metro station.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The partition between the toilet and shower room..

    Location

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Business trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hair dryer was out of order No bath shoes No water in the room Price very High

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    I stay 7 days in the middle of April, 2024
    • Leisure trip
    • Solo traveller
    • Privilege Room with a double bed
    • Stayed 7 nights
    • Submitted via mobile

    The room is small, the air conditioner did not work. There is no ventilation in the bathroom and shower room. That's why there was a smell in the bathroom all day.

    Excellent location, very good breakfast, nice staff

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Uber drivers and uber eats had trouble finding the address No breakfast I clouded, for the price it should be

    Location was perfect

    Stayed in April 2024

  • Reviewed: 5 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Privilege Double Room with Eiffel Tower View, Upper Floors, with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Restaurant and room service were closed. Bar was also closed. Only cardboard cups in the room and when I requested two glasses I was only permitted one. We had planned a special dinner in the room since room service was closed we brought in some items from the local shop, but could only drink from the small paper cups. Disappointed given the price to stay here 😞

    Hotel was clean and pleasant. Door staff were friendly. Remote didn't work and was changed quickly by maintenance staff for a new one. This allowed us to connect by SmartView. Thank you.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    8.0
    Nice
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No amenities Very basic room we got

    Nice but didn’t have amenities like water in room or any extras

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless