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Reviews of Best Western Plus Hôtel Massena Nice 4 stars

58, rue Gioffredo, 06000 Nice, France

#80 of 177 hotels in Nice

Guests' Choice

Review score

Based on 1186 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.5

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 20 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Not a hotel, just a good b&b. No facilities like bar or lounge. Unable to have late check out so had to camp in foyer

    Location , staff good. Breakfast good

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was very small, too small for two people.

    Location excellent, staff extremely helpful. Excellent breakfast.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Excellent hotel in nice
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The walls are quite thin, on night one our sleep was disturbed by drunk people out in the street, and on night two it was disturbed by some girls partying in next door room. No issues on night 3 though. I would stay again but probably not in room facing street

    Location is great, easy walk to the shops, the beach and to old town. The check in experience was excellent, very helpful staff. Bed was very comfortable and room had cute little fench balcony looking onto street.

    Stayed in August 2024

  • Reviewed: 12 September 2024

    8.0
    Wonderful trip to Nice
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are small and if you don’t have a terrace that’s a disadvantage but actually who wants to sit in a hotel room in Nice?

    Conveniently located in the center of Nice within walking distance from major attractions, promenade and shopping streets.

    Stayed in August 2024

  • Reviewed: 12 September 2024

    7.0
    Enjoyable stay in a great location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Size of room was an issue. Bathroom facilities could be improved on.

    Fantastic location with well informed and helpful staff.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Great location for exploring the city.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    For me max 3stars hotel
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast, parking

    Location, staff

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is not good - croissants seemed not to be fresh, coffee is more like cacao , fruits are not fresh etc.

    Clean room, nice location, friendly personnel.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    As it is very central location, you need to be prepared for a very busy and quite noisy neighbourhood.

    Location, friendliness od staff, warm welcome (Nice card, fresh fruit etc.), Fragonard cosmetics. Lots of restaurants nearby.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    9.0
    Excellent séjour
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Situation Garage

    Stayed in August 2024

  • Reviewed: 27 August 2024

    9.0
    Excellent hotel with reserved parking. Right in the heart of the main square and shopping area and a 5 minute walk to th
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Only that the pillows were too hard

    Location was excellent. Hotel lovely

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    there was a bit of a smell coming out of the toilet

    the location. and the room was nice

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    A really enjoyable stay at this hotel in a perfect location. Staff were very helpful and friendly.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our air con unit was old and very noisy.

    Excellent location and wonderful staff.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was a bit small Wardrobe small

    Very central

    Stayed in August 2024

  • Reviewed: 13 August 2024

    7.0
    It was a good experience overall, but I may consider other place to stay when I come to NICE next ti
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    it is a normal 3 star standard hotel as far as I'm concerned regarding the room, it was like a re-decorated room with very little facility but very big space.

    the staff was super helpful, and the breakfast was SUPER delicious.

    Stayed in July 2024

  • Reviewed: 11 August 2024

    9.0
    Nice hotel in the city center
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Location, reception on arrival, staff

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    Staff and location was great

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location,breakfast was good.

    Stayed in July 2024

  • Reviewed: 4 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Exceptional nice and helpful staff.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room to small

    Location and Hajar on the reception she is the best

    Stayed in July 2024

  • Reviewed: 30 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights

    The rooms although very small they were very clean. It was perfect because i traveled with my daughter but I would not want to be in a room that size with anyone else.

    Rooms were very clean and the location was perfect. Right in the heart of everything and very walkable.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Nice staff, ok rooms.
    • Business trip
    • Solo traveller
    • Deluxe King Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The Rooms are a bit old

    Staff was very friendly

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    A good value for a nice room conveniently located to the Promenade, Place Messina, and the Old Town.
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    The shower was difficult and confusing to operate. Could have been stocked with more than one roll of toilet paper; we had to ask the front desk for more after one night. Toilet area is very small. Wifi was spotty, which made working remotely somewhat difficult.

    The room is comfortable and made for good sleeping: quiet, dark, with good AC, which was important given the warm temperatures and high humidity in late July. The King Deluxe Room is spacious and well appointed with a king bed, bureau, desk, mini-fridge, table and chairs. Lots of storage for our clothes. More spacious than we expected; didn't feel crowded at all. Staff was friendly and helpful; they easily extended our stay without any trouble and we got to stay in the same room, which was super convenient. Can't beat the location within easy walking distance of the Promenade, Rue Massina, Place Massina, luxury shopping, good restaurants, and the Old Town. Located in a nice, safe neighborhood that was very easy to navigate as a foreign tourist. Most people spoke English so don't worry if you're French is not great, but do try to speak French if you can. The locals will appreciate it and it shows you respect their culture and language. You just might get some free extras: we got some free drinks at some bars and restaurants because we tried our best to speak what French we knew. Always greet staff with "Bonjour" or "Bonsoir," ask them for things with "S'il vous plâit," thank them with "Merci," and say goodbye with "Au revoir." It's just good manners and you'll get better service!

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Perfect location, beautiful hotel and amazingly helpful staff. A friendly hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    The bar facilities would ideally be extended, but as there are so many great bars in the area, this was not a problem at all.

    Our room was very comfortable and in a very quiet part of the hotel as we requested. The french window opened to rooftops – wonderful to get the fresh air. The room was huge and we had two wardrobes, so lots of space to store for our stay. The hotel location is excellent. Very easy to navigate and find your way around. It feels like a very safe place and we soon found our favourite bars. The hotel staff were absolutely wonderful. So helpful.

    Stayed in June 2024

Showing 1 – 25

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