13 Rue Paul Gélos, 64500 Saint-Jean-de-Luz, France
#17 of 25 hotels in Saint-Jean-de-Luz
Guests' ChoiceBased on 114 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.3
Staff
9.3
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 17 June 2024
John
United KingdomVery nice , garage (must) prebook, very good
Stayed in June 2024
Reviewed: 16 June 2024
Gary
United KingdomLocation and friendly hosts
Stayed in June 2024
Reviewed: 16 June 2024
Lionel
United KingdomThe room was a bit small
The staff were so friendly and helpful
Stayed in June 2024
Reviewed: 15 June 2024
Patrick
IrelandThere wasn't anything negative about the experience
Friendliness and good humour of owners and wonderful staff
Stayed in May 2024
Reviewed: 14 June 2024
Adam
United KingdomVery friendly and helpful welcome, comfortable bedroom with excellent facilities
Stayed in June 2024
Reviewed: 11 June 2024
Amit
Israelslight disadvantage - our room had only a small inner window, so the room was poorly lighted
superb staff, superb location, great breakfast, clean and well furnished
Stayed in June 2024
Reviewed: 8 June 2024
Harry
United KingdomLovely decorated hotel, 5 mins walk to the Grand Plage. Nice quiet neighbourhood.
Stayed in June 2024
Reviewed: 8 June 2024
Celine
United KingdomUnfortunately the aircon was not available and it was pretty warm. I assume it will be operational a little later in the season. The garage is on the other side of the street and not marked so difficult to find. Suggest you ask someone to show you where it is!
The young lady on reception was delightful, so friendly and helpful. Both she and owner Marie obviously love dogs. My room was small but very comfortable. I didn’t have breakfast but it sounded delicious. The garage is enclosed so very safe.
Stayed in June 2024
Reviewed: 21 May 2024
Llouest
FranceTiny bathroom (shower) External staircase in raw concrete
Good continental breakfast served in a nice, well decorated dining and reading room, looking out over a patio.
Stayed in May 2024
Reviewed: 19 May 2024
Pascale
Franceexcellente situation
Stayed in April 2024
Reviewed: 9 December 2023
Tobias
United KingdomNothing
It’s a lovely place. Well located, very clean, comfortable. Walking distance to town. Can’t ask for more!
Stayed in November 2023
Reviewed: 5 November 2023
John
United KingdomGreat people, great hotel, great location.
Stayed in September 2023
Reviewed: 3 November 2023
Rosemary
United KingdomThe weather! We will be back for some sunshine, and to spend more time in this lovely place.
Communication was excellent before and during our stay. Marie spoke perfect English (which we don't expect, but it was really helpful and reduced our stress!) and she was so friendly and shared helpful information (including a map of the town). We were charmed by her beautiful dog Naomi, who kept us company at breakfast. The hotel is in a perfect position, close to the seafront (and a flat walk) and amenities. The weather was stormy when we stayed, but the town still looked lovely. Our room and bathroom were clean and comfortable, and breakfast was great. It was also helpful to be able to park in the garage, as we were able to leave a lot of luggage in the car.
Stayed in November 2023
Reviewed: 12 October 2023
Gearoid
United KingdomThe staff were very helpful
Stayed in September 2023
Reviewed: 8 October 2023
Juli
United StatesN/A
Location is excellent, staff are fabulous. Air conditioning, elevators (if needed), WiFi. Traveling alone and have very few needs. Everything was perfect! Breakfast is at the adjacent restaurant. Super great stay!
Stayed in August 2023
Reviewed: 2 October 2023
Martin
United KingdomNothing
Breakfast was excellent. Location 5 mins from beach so swim necessary!
Stayed in October 2023
Reviewed: 1 October 2023
Daveypez
United KingdomCouldn't book the restaurant in the evening - no bookings taken until 6pm and then it was full. Not keen on having a window from the room onto the landing where people passed. No way to clip the shower head onto the wall was a disaster - every hotel room should have a proper shower - this was just a hair-wash hose.
Very clean, freshly decorated room with up-to-date bathroom but no proper shower. All white so a little sterile but fully comfortable though not luxurious. Great value for money. Location excellent - just back from the promenade in a pretty quiet street, easy walk to beach or town. Breakfasts were superb with really high quality breads, fruits, yoghurt and usual French foods.
Stayed in September 2023
Reviewed: 28 September 2023
Rachel
United KingdomThe breakfast was limited and expensive. We thought we had breakfast included and this wasn’t made clear to us when we said yes to breakfast:
The location was very good, only a short walk to the shops and the beach
Stayed in September 2023
Reviewed: 8 September 2023
Patrick
United KingdomThe room we had this time was a bit small, but larger rooms are available for the asking.
Lovely boutique hotel very close to St Jean de Luz centre. Staff are very friendly and really helpful. Dogs are allowed and off road parking is available. Continental breakfast buffet is available in a lovely breakfast room. Rooms have a bath which is important to my wife. This is our 3rd time of staying here and will book again next year.
Stayed in September 2023
Reviewed: 1 September 2023
Harvey
FranceNothing
The welcome, friendliness and helpfulness. The room was very comfortable and tastefully furnished.
Stayed in August 2023
Reviewed: 1 September 2023
Vaughan
United KingdomRooms basic for a deluxe boutique hotel. No where to sit and relax outside of room. Pricey in August.
Location perfect. Staff very friendly and helpful. Breakfast good.
Stayed in August 2023
Reviewed: 27 August 2023
Barbara
United KingdomShower in the bath. Stand alone shower would be my preference.
Quiet road (mostly). Attractive dining/breakfast room. Comfortable beds and pillows. The breakfast was fine. The staff spoke many languages, were friendly and helpful. The evening restaurant was excellent.
Stayed in August 2023
Reviewed: 27 August 2023
Elvira
SpainThe only small detail that we did not fill confortable with was the fact that the shower did not have doors and/or walls and when we took a shower the water dripped out of the shower cubicle.
Location, quality of the breakfast, decoration of the hotel, kindness and efficiency of the staff and most of the facilities of the hotel.
Stayed in August 2023
Reviewed: 6 August 2023
Alex
United KingdomRoom was small, but had everything we needed.
lovely welcome and wonderful, friendly, helpful staff. very comfortable room. clean and modern. Quiet. near the sea.
Stayed in August 2023
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