13 Rue des Faures, 33800 Bordeaux, France
#25 of 90 hotels in Bordeaux
Guests' ChoiceBased on 461 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.0
Facilities
8.5
Staff
9.5
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 26 September 2024
Abigail
United KingdomStairs!
Nice and small
Stayed in September 2024
Reviewed: 22 September 2024
Brian
United KingdomIt was brilliant
I loved the location and the size of room.
Stayed in September 2024
Reviewed: 20 September 2024
Patricia
United KingdomThe stairs. I was on the third floor with no lift and the stone stairs were quite steep. It would be helpful if the website specified this so you could ask for a room on the lower floors
Breakfast was good and good value for money. The room was clean and well maintained. It was also quiet considering it was also a bar
Stayed in September 2024
Reviewed: 18 September 2024
Lesley
United KingdomAll good
Small, friendly staff Comfortable bed, clean and v quiet room
Stayed in September 2024
Reviewed: 10 September 2024
Paula
IrelandRoom was tiny and very basic with no view, even though it stated on website it had a patio view. It is the smallest room on the website and was the only one available when we were booking. Only suitable in our opinion for one person. The privacy levels in the bathroom are Zero, as the door dividing the bedroom from the toilet area is plain glass! Hard to understand why plain glass was used when a frosted type glass was used for the shower area. The doors leading into the bathroom did not close properly. Lighting in the bathroom is very poor. There is only one small mirror in the bathroom and no mirror or dressing table in the bedroom. Breakfast is €15.00 per person and is not good value for money compared with local cafes. All food is out in the open i.e. no covers on anything and breads, pastries etc were covered in fruit flies.
The staff were very helpful and friendly and made us feel very welcome. The beds were very comfortable and the area very quiet during the night. Great air conditioning which was very welcome. Lovely bar area and great range of cocktails etc. Some lovely little wine bars around the hotel which are worth a vist.
Stayed in September 2024
Reviewed: 6 September 2024
Alison
United KingdomWould have liked tea/coffee making facilities in room and think towels need renewing as had seen better days. I would say area is up and coming and with potential to be very cool but needs a little time yet.
Location was good , easy to find and authentic French hotel. Staff were really helpful and attentive. Parking just a few minutes away in underground. Room overlooked the basilica and was lovely , very comfortable.
Stayed in September 2024
Reviewed: 2 September 2024
James
United StatesWould like the bathroom to be more separated from the bedroom.
Amazing view of the basilica from my window. Cool winding stone staircase. Very friendly and helpful staff. Fine bar and food. Fun place!
Stayed in August 2024
Reviewed: 1 September 2024
Henrietta
FranceThe Wi-Fi didn't work properly & the phone reception 4 & 5 g virtually non existant because of the thick stone walls.If this is essential for you,you should check with hotel. If you are a couple & like a WC with a door it may not be for you. You need to check when booking.
The staff were really excellent. Young team. Really charming & smiling without exception. Very clean. Fabulous beds like sleeping on a cloud. Great music in the public area. Excellent location I would stay again in a heartbeat.
Stayed in August 2024
Reviewed: 30 August 2024
Louise
IrelandExcellent location. Staff were very accommodating and provided great recommendations. Easy access to tram to airport
Stayed in August 2024
Reviewed: 30 August 2024
Nicole
United KingdomSadly there was no safe in the room
Amazing to have breakfast on the steps of Basilique Saint-Michel. Super friendly and helpful staff.. we were surprised that there was no lift for our bags, one of the staff kindly brought them up the three flights of narrow stone stairs! We had a skylight (with electric blackout blinds) in the room which was a bonus as the only window to the courtyard couldn’t be opened.
Stayed in August 2024
Reviewed: 27 August 2024
Natalie
United KingdomSuch a lovely authentic hotel. The staff were excellent, super attentive. Would love to return again soon.
Stayed in August 2024
Reviewed: 27 August 2024
Stephan
United KingdomA beautiful building set against the idyllic location of the church. Well located for old town and wider city. Very friendly and welcoming staff.
Stayed in August 2024
Reviewed: 27 August 2024
Mercia
United StatesKind of in a rough part of town. I did not feel safe .
The room I had was big, clean and comfortable. Good view of the church. Not a typical hotel. I had to go through a closed down bar to get upstairs to my room. Just an fyi. Staff were helpful and friendly
Stayed in August 2024
Reviewed: 25 August 2024
Deirdre
IrelandHad to walk through a closed bar that smelled a bit. The sheets were cleaned but very badly wrinkled. I would say put in a packed dryer. The bath is dangerous- new but at a height and could be very slippy. The shower was to tight at one end of the bath. The bath was the main issue- for their own sake as a bad fall could leave them with a litigation issue.
The section we were put in is obviously not quite finished as it looks recently renovated. The room was lovely with some exemptions. The location was very good- more bohemian which suited us. The beds were comfortable. I would recommend but a few things need to be addressed. Very nicely decorated.
Stayed in June 2024
Reviewed: 24 August 2024
Marc
Netherlands3 stories and no elevator. Just a thing to know. We didn’t have a problem but some people might find it a negative
Very nice location. Cosy bar and very friendly staff. Very good breakfast!
Stayed in July 2024
Reviewed: 23 August 2024
Kieka66
South AfricaI like a hard matress, this is my preference.
The location is superb, within walking distance to the Tram, various piazzas and the river. The convenience of having parking either across the street or undercover was a bonus. Staff were amazing, very helpful and knowledgeable.
Stayed in August 2024
Reviewed: 17 August 2024
Hollie
United KingdomThe hotel is within walking distance to the city centre, it’s clean and perfect for a short break. The staff were really friendly and helpful. Would definitely come and stay again
Stayed in August 2024
Reviewed: 8 August 2024
Armor
United KingdomThe towels were tiny and a bit old. Could do with being upgraded 🤔
A superb stay for 2 nights. Very friendly staff, an exceptionally comfy bed, great shower, cool interior design. Brilliant area outside to have a drink and people watch. Hope to stay again. Reasonably priced car park 100 metres away too.
Stayed in August 2024
Reviewed: 2 August 2024
Marc
NetherlandsNo air conditioning on top floor (family room) makes it very warm in the summer. Not enough plates and glasses in kitchen.
Location and room space were superior
Stayed in July 2024
Reviewed: 31 July 2024
Michael
United StatesThe building was amazing, rooms were updated and nice. And I loved the atmosphere around the place.
Stayed in July 2024
Reviewed: 30 July 2024
Harry
United KingdomThe room was quite small and basic, lacked some storage etc.
Staff were excellent and very friendly / helpful. Location was good and the bar / restaurant area was very nice!
Stayed in July 2024
Reviewed: 29 July 2024
Jan
NetherlandsLocation, relaxed atmosphere and the decoration of the rooms. Extremely friendly and good staff.
Stayed in July 2024
Reviewed: 29 July 2024
David
AustraliaNo lift.
Good location. Exceptional staff. Clean and comfortable
Stayed in July 2024
Reviewed: 24 July 2024
Matthew
United KingdomSome might find stairs a chore
Terrific friendly staff. Great location and bar
Stayed in July 2024
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