Beautiful location, amazing garden, beautiful decoration of the common areas, comfortable rooms, extremely friendly staff.

Stayed in July 2024

No air con but that was mentioned up front

Loved the rooftop pool and the restaurant food was delicious

Stayed in June 2024

Very nice hotel with an outstanding restaurant. Staff were all very friendly and helpful, and David, the hoberguer, was great! Our room was large and comfortable, with a view overlooking the garden. Our dinner at the hotel’s restaurant was well prepared and delicious with a wonderful assortment of local vegetables, and the breakfast buffet had a good selection of hot and cold items, fresh fruits and cheeses.

Stayed in April 2024

Rooms need a bit of an upgrade

Historic, beautiful

Stayed in August 2023

The price of the room was too high. Breakfast not included and too expensive. But the hotel provided free machines for making tea, coffee, expresso and cappuccino.

the room was large and lovely but the view was mostly onto a nearly-adjacent wall. The garden was lovely; we perhaps should have requested a garden room. Dinner was very good, moderately-priced.

Stayed in August 2023

Coffee / tea machine in room missing, had to stand in corridor in pajamas to get one before the buffett opened at 7 a.m :-(

Pool and rose garden are great!

Stayed in May 2023

No hairdryer in our room but I was able to use the one in the pool bathroom area. There is limited parking outside.

We loved this slightly quirky hotel. The staff could not have been more friendly or helpful. Our room was on the second floor accessible by a lift and a small flight of stairs. The room was not large but the bed was very comfortable, with good pillows! The shower was over the bath - always tricky not to soak the floor! No a/c but we were aware of this when we booked. There were a few different areas to sit - our favourite was the inner courtyard as it was the coolest, but there is a very pretty little garden and two lounges. The food in the restaurant was to a high standard, nicely presented and delicious. Breakfast was again self service with a nice selection of food on offer.

Stayed in June 2023

nothing

bedrooms were wonderful and very comfortable

Stayed in September 2022

no AC

Thé staff were excellent

Stayed in August 2022

No Air Con, it was very warm in the room due to +30 degree temperatures outside but appreciate it probably isn't usually that warm for most of the year

Very large room with a very comfy bed

Stayed in August 2022

Just the double bed. And in future, the rooms may need airconditioning.

Beautiful building. We had the family room but the double bed was pretty awful: too small and too high in the middle. But the food (in the garden) and the pool-with-a-view were great.

Stayed in July 2022

nothing.

The hotel was in a beautiful location & historic setting. The original part of the hotel was a charming & well renovation period house and the rooms were well maintained & immaculately clean. The staff were calm, efficient & attentive. a perfect stay!

Stayed in July 2022

The disappointing quality of the food; it felt like mass catering rather than a gourmet restaurant. Also I would also expect a hotel if this standing to have a fridge in the room!

The staff, the welcome, easy to find and good location and lovely small terrace garden. The rooms were comfortable and large with well presented good quality breakfast.

Stayed in July 2022

The relaxed friendliness of the people

Stayed in July 2022

beautiful old building with lovely furnishings and decor. very convenient location in crown centre.

Stayed in July 2022

The food

Bolth excellent

Stayed in June 2022

Beautiful hotel in a lovely location with a wonderful terrace garden. Restaurant with lovely decor and excellent food including a substantial breakfast

Stayed in May 2022

We invested in a luxury room and were looking forward to our stay in the hotel inlcuding the advertised excellent breakfast and an enjoyable evening meal. When we arrived, however, we were told we couldn't book a table in the restaurant that evening. Very, very disappointing! Why hadn't the hotel asked us if we wanted a table in the restaurant when we booked. We were told rain was forecast for the evening, which meant that the outside part of the restaurant would not open that evening. It did not rain that evening, and it was obvious that with only two front-of-house staff in the restaurant, the real reason bookings were unavailable was because it was understaffed. The breakfast didn't live up to expectations either unfortunately.

Very nice hotel, and the luxury room we booked was very comfortable. The staff were very friendly, but (in my opinion) mislead us!

Stayed in August 2024

Lack of on duty staff meant one poor man was on reception, concierge and maitre d’ and waiter all in one which he did admirably but meant delays as he couldn’t understandably be in several places at once. Room and corridors were dated.

Pleasant hotel in a small spa town Nice communal bar and restaurant Very Hard working staff members

Stayed in June 2024

Staff are lovely but incredibly busy so you have to wait for them to appear. Food not as good as I thought for room cost. Parking a bit of a lottery.

Fabulous town, beautiful hotel, wonderful rooms.

Stayed in August 2024

I believe the hotel is very short on staff and perhaps funds. Every question was met with basically, "do it yourself", including breakfast. Three people trying to cover everything, "do-it-yourself" coffee, breakfast, etc.

After a bit of a struggle, we were shown a lovely, spacious room, which we enjoyed. The first and second we were shown were tiny and dark, and the staff person seemed reluctant to show us more.

Stayed in September 2023

We booked a deluxe double room 24sqm, but got a 15 to 18 sqm poky double room. The manager (nice) did later offer a bigger delux room. We decided to stay and to the managers credit she gave us 2 free breakfast. The dinner was poor my beef too tough to eat and my wife a precooked and dry chicken.

Location, rustic, old romantic property.

Stayed in August 2023

No one to help to take our bags to the 1st floor, I have back issue, and had to carry it myself Room 114 too old and stuffy, tollet door when you close is just in front of your nose :-(

Stayed in May 2023

standard double room was certainly not standard but sub standard, chipped toilet seat, tissue box falling open clasp broken, towels left as suggested on bathroom floor not replaced. Bedroom very small, only 1 bedside lamp. Room very warm, no air conditioning. Restaurant expensive and food not very good.

Pleasant well decorated public rooms. Pleasant but occasionally slow service.

Stayed in August 2022