Breakfast and some staff at reception

Swimmig pool

Stayed in September 2024

The location was not a desirable part of town.

Kids activities, bar, restaurant, pool

Stayed in September 2024

The receptionist was rude and didn't explain ANYTHING CORRECTLY and doesn't clean the rooms. but the other places are fine.

The Sauna and he village was amazing and the pool (small but) was good also my favourite bit was all the green.

Stayed in August 2024

The pool, too crowed and to small

Family atmosphere, staff very very nice and comfortable beds. A very good surprise

Stayed in August 2024

The pool was very chlorinated. Water was very hot. Issues with air conditioning- making loud noise.

Secure car park Good space of family room

Stayed in August 2024

The bar closes for a siesta in the afternoon. Would be nice to have access to the bar throughout the day.

The staff were lovely. Rooms were clean.

Stayed in July 2024

Pool is small and always occupied by kids. I planed to spend a lot of time near pool, but due to the noise from kids and lack of place in the pool, it was impossible. Kitchen was good, but I can’t name it European. Sometimes there were strange things with strange smells. But pasta and cheese and chicken were proposed every day. We felt Smells from old hospital in our room. Transferring to the sea was absence. There was transfer to the old Fontaine, but it was useless. In a 7 minutes there was bus stop and you can go anywhere you want to visit in the city.

Park is nice. Fresh air.

Stayed in July 2024

No room service .. bins full and had to ask for soap refill.

Location, food, facilities and parking

Stayed in July 2024

Would have liked the sauna facilities,to have been available earlier in the morning & not close so early at night

Breakfast was average

Stayed in June 2024

There is no shampoo in the shower. A/C is not powerful. Mattress is a bit too soft.

Safe area, free parking, good breakfast, quiet.

Stayed in July 2024

Location :(

Reasonable price

Stayed in July 2024

It was very expensive to eat dinner there and the options for the dinner were picked over and not very good/fresh seeming. Fyi, this is basically a country club for families where they expect you to stay there all day and enjoy their food/facilities. It's not for you if you are there to experience the real Marseille. Fine if you want a place to sit and relax all day and partake in their activities/meals. Also, the rooms are very basic, no refrigerator, so you are sort of forced to eat their food. The bar tender during the day was very nice/helpful, however. Lastly, everything closes early and it's not really safe to go out after dark around there, so there's really nothing to do after 9pm. Good for families with little children or older couples who have thier own car, as public transportation, which is great in Marseille btw, is not near the Club. Therefore, you need to get a taxi unless you want a good long walk to the city center/main attractions.

We enjoyed the swimming pool

Stayed in June 2024

Nothing

Lovely gated hotel apartment in centre of Marseille , very secure and everything that you need for a safe stay

Stayed in July 2024

With all due respect, I didn't like when I went to reception and I did ask for recommendations for families and I did receive a response such I don't know it's up to you. Despite I am not french native speaker, I did avoid speaking English always and from my experience in hospitality, I would just give few recommendations. Of course I got a recommendation to visit Palais Longchamp, and it's ok but they could have mentioned 'La Friche Belle de Mai" for example, which it's a good spot to start (unfortunately the time we went there were not activities or they were fully booked).

In general the place is very interesting because of its history and most staff were very nice and helpful. Specially Abdul who welcomed us in the night because a delay in our flight and Nikita who looked after our early leave picnic (I ordered in advance but there were miscommunication) This location is good for families (swimming pool was the reason why we chose to stay here) but it's important to know it's based in a working class neighbourhood. For me this is not a problem but it's true it's a pity the surrounding are not specially cleaned. In addition, the 21st June was the music festival we could feel the city was a bit out of control. However I am sure Marseille must be a place to stay more time and enjoy surroundings. The city has become very touristy so it was hard to find original places. Last, if you like street art, then, you probably will enjoy Marseille as I did.

Stayed in June 2024

We only had 1 small pillow each and we asked for another but was told we couldn't have them.

Spacious room, very comfortable bed! Everything clean and food was tasty

Stayed in June 2024

Cleanless - room, restaurant (plate, ...), window at hotel, ... In room for 4, coffee only for 2, without glasses for water,... In hotel many of stuff don't speak English, Deutsch at all.

Breakfast and dinner have many good solutions for hungry stomach. Bar have good cocktail. Park have nice relax places.

Stayed in June 2024

Clean the room every day The spa also was a mess.

Very abundant and good breakfast and dinner

Stayed in June 2024

Cleanliness was not perfect, especially in bathroom. Lack of sink in the toilet (there was the one in the bathroom)

Size of the room was very nice. Toilet separate from bathroom od a good option for room for 4 people. We liked the choice for breakfast. Nice green common area Closed area of the hotel made us feel really safe.

Stayed in May 2024

The location isn't great for the surrounding neighborhood but the property itself is gated and well maintained. The buffet was basic with not much variety.

Good size rooms with friendly service

Stayed in May 2024

They didn't let us in before 15:00 hours

Hotel had plenty of free parking and very strong security parameter. It was like green oasis in otherwise tight Maresille streets. Metro was relatively close (it is 350m but up and down over the Marseille tilted streets).

Stayed in April 2024

breakfast is very cheak, area is not safety, stuff on breakfast tragedy

hotel is very , beds ok, clear and cosy

Stayed in April 2024

Nice breakfast, safe parking lot, there is a shuttle service to the city center at various hours, I would go there again. The staff was very helpful.

Stayed in April 2024

The pool does not open until 10am and closes again at 6pm which we thought was unfortunately early.

Staff were friendly, particularly the shuttle driver who had great suggestions for where to go and even showed us how to navigate the metro. Jacuzzi, sauna, steam room were perfect. Loved the pool and other outdoor areas too.

Stayed in April 2024

Late check in time; not a 24 hours reception

The overall property, garden, facilities and room size, Shuttle service to and from the nearest tram station

Stayed in March 2024