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Reviews of MGM Hôtels & Résidences - Hôtel Les Suites d'Alexane 4 stars

20 Avenue du Giffre , 74340 Samoëns, France

#2 of 109 hotels in Samoëns

Guests' Choice

Review score

Based on 141 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Comfort Suite with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Out standing service 👏 , I would love to visit again

    Stayed in August 2024

  • Reviewed: 30 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room with Spa Access
    • Stayed 3 nights

    There was no air conditioning in the room which made it quite stuffy in the afternoons. We had 2 single beds next to each other rather than a full queen sized bed which could be better too.

    Great location, very nice and big room. The spa/pool area was great. Very convenient to go for a walk and or dinner in town at the end of the day.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    10
    I loved my stay.
    • Leisure trip
    • Couple
    • Deluxe Bedroom with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    a bit too close to the traffic reaching the city center.

    Lots of services, a great movie theater which is unique.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    I will come back - it’s in Samoens which is idyllic
    • Leisure trip
    • Couple
    • Superior Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great facilities - really convenient location and experienced staff

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    Very nice place to stay and relax
    • Leisure trip
    • Group
    • Junior Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Style, comfort, location, staff, spa

    Stayed in July 2024

  • Reviewed: 13 July 2024

    8.0
    Lovely area and amenities
    • Leisure trip
    • Family with young children
    • Family Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The parking is very confusing when the street is closed so more instructions would be helpful. There isn’t much privacy in one of the bathrooms since the door doesn’t close all the way, so rooms may be best for very small parties.

    The staff was very friendly and the pool facilities are terrific. The location is very convenient to everything in Samoens.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    10
    Loved it
    • Leisure trip
    • Family with young children
    • Suite - Apartment Executive Duplex with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    Great location Lovely rooms Great facilities swimming sauna gym etc

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Family Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Spa facilities and staff

    Stayed in July 2024

  • Reviewed: 21 April 2024

    9.0
    Good experience and good value for money.
    • Leisure trip
    • Couple
    • Superior Room with Spa Access
    • Stayed 7 nights

    I found the pillows uncomfortable, although the bed was very comfortable.

    The hotel feels fresh and new and the facilities are well maintained. The SPA is well equipped but when you've got young kids running around its not very relaxing. The hotel hosts a jazz / live performance once a week which is lovely. The Ski room is first class. There is also a cinema room which you can book and that's a massive bonus.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    10
    Will be returning next year
    • Leisure trip
    • Couple
    • Junior Suite with Spa Access
    • Stayed 8 nights
    • Submitted via mobile

    We loved everything

    The room was beautiful (room 30) As the snow conditions were not good we were able to enjoy the hotel without being cooped up in just one room

    Stayed in March 2024

  • Reviewed: 14 April 2024

    9.0
    Marvellous
    • Leisure trip
    • Family with young children
    • Family Suite - Apartment with Spa Access
    • Stayed 6 nights
    • Submitted via mobile

    Nothing. A great week

    Staff were lovely, available and accommodating for all our requests. They just get it. Breakfast is basic but to be honest it was ok. You can order more and Fabio restaurant was the alternative place within the building with more options which was communicated well as we were the one of a few guests Spacious apartment with 3 showers, 2 en-suites. Warm and cozy. Live music in the week nights (French Jazz) marvellous Town is quaint and small to walk around with beautiful little boutique shops and ski shops all overlooked by glorious mountains.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    10
    Amazing hotel in fantastic location.
    • Leisure trip
    • People with friends
    • Family Suite with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Great location in centre of village, luxurious, attentive staff.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Top class hotel , real pity about breakfast.
    • Leisure trip
    • Group
    • Suite - Apartment Executive Duplex with Spa Access
    • Stayed 6 nights

    Breakfast only thing that let hotel down , not great choice and at £19 PP not great value , we only had it once , it seems like a bit of after thought and is not run by hotel. The small attached cafe was a better option. If they could sort breakfast out would truly be an exceptional hotel. The main bar was hardly ever open and lacked atmosphere, maybe as we were there at end of season but only night people were there was when they had an excellent pianist on , the bar was really busy that night , thought they were really missing a trick , no apres ski at all. The restaraunt attached was really good , but was run under separate ownership, so you could not add onto room bill.

    The hotel is excellent, the rooms , the facilities the location , the shuttle service , the resort is lovely , but very little apres ski ( one bar only) its a place for couples & families. Good range of places to eat , but you have to book .

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Superior Room with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Didn’t like communal toilet at restaurant

    Amazing hotel, super staff

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Excellent place to stay
    • Leisure trip
    • Family with young children
    • Suite - Apartment Executive Duplex with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    We didn't rate the breakfast but that didn't affect our stay as there were other options (self catered breakfast, ordered in pastries from the local bakery).

    Lovely hotel, everything seemed very new and clean, the self catered apartment provided everything needed for a week long ski holiday for 4 adults and a 4 year old. Perfect location for the village centre and the gondola to the slopes. Lovely spa/pool area that both us adults and our 4 year old could enjoy.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Great stay in Samoens
    • Leisure trip
    • Couple
    • Deluxe Bedroom with Spa Access
    • Stayed 5 nights
    • Submitted via mobile

    Bar opening hours

    Great spa. Great location Friendly and helpful staff

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Great location , great hotel great staff
    • Leisure trip
    • Couple
    • Superior Room with Spa Access
    • Stayed 5 nights
    • Submitted via mobile

    Nothing really - lighting in restaurant to bright for me

    Great staff especially on reception and at bar - Fabio cafe is excellent

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Bedroom with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    We stayed at this hotel a few years ago and hope to return again soon. Facilities and rooms are very good.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Superior Room with Spa Access
    • Stayed 5 nights
    • Submitted via mobile

    Staff really helpful

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Suite with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Excelent- everything

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Another fantastic family holiday, we have been visiting Samoëns for years and have stayed in Alexane since it opened. B
    • Leisure trip
    • Family with young children
    • Suite - Apartment Executive Duplex with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Service, location, spa

    Stayed in January 2024

  • Reviewed: 7 February 2024

    9.0
    Fantastic quality of accommodation, it’s not often your expectations are exceeded.
    • Leisure trip
    • Family with young children
    • Suite - Apartment Executive with Spa Access
    • Stayed 4 nights

    We were given an information leaflet, but they should have also told us on arrival that there was no ski shuttle operation on a Saturday. A tour of the facilities on arrival would have been useful.

    We ordered our croissant at reception the night before, great service.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    9.0
    Really enjoyed it.
    • Leisure trip
    • People with friends
    • Family Suite - Apartment with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could Have been better.

    Great facilities and really well appointed rooms.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Perfect location for skiing
    • Leisure trip
    • People with friends
    • Deluxe Bedroom with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location for access to ski lifts. Free shuttle bus. The village has lovely restaurants etc.

    Stayed in January 2024

Showing 1 – 25

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