Everything met my expectation. No comments

Excellent

Stayed in April 2024

I could hear the people next door, but they were quite noisy. The hotel intervened very quickly and sorted things out.

The staff are truly great, really nice and helpful they make you feel at home. The concierge is adorable. The sauna facilities are stunning. The rooms really cozy, warm and lovely. The restaurant is delicious. The lounge is amazing.

Stayed in February 2024

Proximity to ski slopes

Amenities, staff, architecture

Stayed in January 2024

Too many stairs no elevators

The rooms were larger than expected

Stayed in December 2023

No ironing machine and board in the room. You have to pay 10EUROS per item to get them ironed. This service should be part of the room price and not to be paid extra. Lower floor room too dark that require the lights to be switched-on constantly.

Concierge Mr. Ben was amazing to provide us with the necessary information of the trek and activities suitable for our family. He made the whole experience amazing. The location of the property just 5min walking from the city center, The breakfast was full of options and all very good quality, Restaurants at the property for lunch or dinner were amazing with excellent SPA with outdoor jacuzzi

Stayed in July 2023

Environment, hospitality, food, spa

Stayed in July 2023

The Tiny room for whist we paid. The pillows were a disaster. Aggressive staff in part.

Great Breakfast

Stayed in March 2023

small tiniest of rooms bathroom door hit the bed when opened restaurant not great

rustic clean beautiful location lovely staff

Stayed in January 2023

nothing, but you can always wish for a later check-out )

design and quality is simply outstanding

Stayed in February 2023

the dinner was good but the presentation was not nice. And the salad with truffles... very few truffles, very few parmesan and the dressing not good.

The location of the buffet is in a cold room and it is not comfortable at all ! The fruits in a compte were not good. Kiwis very hard and not fresh from the day. Same for the oranges.

Stayed in January 2023

Crowded breakfast, only one lady at the omelette / crepes station and no help from the guy at the cheese / ham station.The queue was very long and the little breakfast room packed with people. Not really 5 star standards. The lady managed well and kept her smile despite the stress. The dinner at the restaurant was ok but not amazing.

the view, the nice decoration, the room.

Stayed in October 2022

food at main restaurant was average and service too fast

breakfast amazing and room very comfortable and spacious. staff very helpful .

Stayed in November 2022

Friendliness and support of the stuff

Stayed in December 2022

Rooms and even more bathrooms need renewal..

Stayed in September 2022

Not as clean as in previous years and staff stretched so slow to respond especially in restaurant.

Beautiful location and friendly staff. Especially front of house and guys looking after cars

Stayed in August 2022

I have no complaints.

The staff, especially Ben, were exceptionally kind and helpful. The property is beautiful, serene and unique. The interior design, architecture and even landscaping are pure genius and together create a unique and special experience.

Stayed in July 2022

Nothing

Superior service, warm and welcoming atmosphere, character and charm. Attention to detail.

Stayed in January 2022

The main restaurant dinner was a bit disappointing.

Plenty of choice for breakfast. Away from the slopes but very efficient private shuttle. Very welcoming and comfortable.

Stayed in March 2022

You're not going to save money staying here but if you are looking for a special experience it is worthwhile.

Beautiful hotel and amazing staff. Really a magical feeling from the moment of arrival. The hotel caters to all your needs starting with a great breakfast, finishing with an aperitif by the fire

Stayed in January 2022

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Very cosy and spacious room, lounge area,… The spa is well set up and service throughout the whole hotel is to what can be expected in a 5* hotel. very kind and helpful staff

Stayed in November 2021

No coffee machine in the room 🙂

A huge thanks to the whole team for their service and constant concern for our comfort. You made our stay in Megève such an unforgettable experience. We will definitely be coming back

Stayed in December 2021

The service quality in the restaurant was not consistent. Would expect a top service considering it’s a 5 Star hotel and the price for the rooms. Fir example did none of the staff during all the meals refill wine or water, which should be standard in such a hotel. The staff was friendly though.

Very nice Hotel, well maintained. Nice pool area and Spa. Comfortable rooms.

Stayed in April 2024

the room have no air conditioning i understand its a chalet, but i didnt expect no air in the room

breakfast was very good lots of choices selection of bread is wide the outdoor jacuzzi was nice

Stayed in July 2022

Staff was amazing and hotel is indeed charming but a room with cemetery view for a romantic 5 star stay is very disappointing.

Stayed in March 2022