Neither Waze nor Google could find the hotel and the signage until you are almost at the hotel is poor . The parking is annoying as many locals obviously use all the spaces as there is little parking in the actual village, So we drove around and finally squeezed into a spot . Then checking in we were told by receptionist to park in the gated area and how to work the barrier . So back out I went rescued the car and drove to the gated area . Surely a better system could be found to handle this . We used the hotel as a night stop en route between Italy and the cross Channel Ferry . The vineyards are amazing however the village is just another awful tourist trap with endless souvenir shops for the endless stream of coach parties .

We booked a suite for a very reasonable price and it was delightful as well as being a very quiet area of the large hotel . The bathroom was large with a good walk in shower and a separate toilet which is so rare in hotels but such a good idea . The property is almost in the village but surrounded by vineyards . So incredibly easy to stroll into the village and enjoy the restaurants . The tour buses are all gone by about 6 pm so the village is empty apart from locals and the hotel guests.

Stayed in October 2024

The restaurant for dinner did not have enough choices-the best part of my meal was the salad. We had a room with balcony for 3 nights and 1 night with a ground floor room. We wished the room had more hooks for towels.

The staff was friendly, professional and the location excellent. We stayed one extra night and ground floor room was the best. We booked through Booking.com and my e mail confirmation from them said breakfast was included in final price-but we were charged each day.

Stayed in October 2024

nothing

We had a very nice duplex room the was perfect for 3 adults having an upstairs and down stairs bed with 2 bathrooms. A bonus was a great view of the vineyards. The hotel is adjacent to the sights of Riquewihr and a short drive to Colmar.

Stayed in September 2024

food good, staff very welcoming and friendly. Location excellent. Room size good and very quiet. easy car parking, and hotel easy to find

Stayed in October 2024

Nothing

We booked an overnight stay an hour before we arrived at the hotel. On checking in we were advised that we had been upgraded to a suite which was wonderful considering we had had a very bad experience in a hotel in Villefranche-sur-Saône sur Saone two days earlier. The receptionist was so friendly and the suite was excellent. Just loved the hotel and if we ever return to Alsace we will stay at this hotel.

Stayed in October 2024

Clogged sink and toilet. Wasn't too bad. Was a tiny bit expensive for what you get

Beautiful vineyard views. An awesome spa was included. Good location! Very pleasant

Stayed in October 2024

Everything was above expectations

Every aspect of the stay was exceptional…hated to leave Great breakfast. Great location Would definitely stay at this location in the future Was best hotel in a 3 week trip to Europe Highly recommended

Stayed in September 2024

Breakfast was very good.

Stayed in September 2024

Nothing!

A really lovely hotel in a great location. Friendly staff, great breakfast, huge split level room for the family with beautiful views. We spent 2 nights here on our way to the Alps. Would definitely stay again.

Stayed in August 2024

Service Breakfast

After a disapointment at an another hotel we were delighted to have become a very nice Double Room for the night. After a very good breakfast we were on our way back to Germany. Highly recommended. Many thanks 👍😎🌞

Stayed in September 2024

Mattress was too hard for us . Everything else was great.

Family room was excellent, large and well equipped. The indoor pool was lovely. Both receptionists we spoke to were extremely friendly, helpful and very good at their jobs. We were made to feel very welcome.

Stayed in August 2024

Immediately off the bicycle trail with excellent indoor secure bicycle parking . Reception staff was very helpful and friendly . Lift to rooms . Rooms spacious and very pleasant . A/C works well . Our room was on the 2nd floor and had great views , comfortable bed and toiletries in the clean and bright bathroom. 100m. from the walking street through the old town with multiple shoppes and restaurants .

Stayed in August 2024

Breakfast a little expensive.

Great location and friendly staff. Nice to have a mini fridge.

Stayed in August 2024

Great location, 3 min walk to the main street with all the shops, restaurants, etc. Breakfast was very good, lots of choices and nice options for kids.

Stayed in June 2024

Fabulous breakfast, super swimming pool and very friendly staff

Stayed in August 2024

For the high price, the breakfast should have been included.

The room was made up impeccably, with robes, towels, etc. It was so hot, that it was nice to have the refreshing pool!

Stayed in June 2024

Perfect location. Lovely view, and 5min walk to the city center. Good size of the rooms, good beds and shower. Nice pool area and helpful staff

Stayed in July 2024

The menu of 38 eur wasn't wow. The menu sequoia was better.

Personal was friendly. We liked our spacoius room with the view on vineyard. Breakfast was good and varietied.

Stayed in July 2024

Breakfast a bit expensive as was restaurant.

Good position near main entrance to this beautiful town. Motorbike friendly . Bike parked nxt to hotel. Secure garage available at a cost. Clean room with air con . Good clean bathroom. Friendly staff. Lovely outdoor pool that is heated. Friendly staff.

Stayed in July 2024

Nothing. We didn’t eat here as the breakfast was expensive and it’s not worth it for my appetite. The patisserie was nearby and the croissants were amazing.

Perfect location for a one night stop over whilst travelling back to UK. The town was absolutely delightful with many many restaurants, shops and bars and inexpensive.

Stayed in July 2024

Outdoor pool Breakfast

Stayed in June 2024

nothing

The reception staff were extremely nice and helpful. We were given an upgrade, which was lovely. The pools are nice and clean with plenty of seating around the outdoor pool. The location is just a 5 minute walk from the centre of town.

Stayed in June 2024

Great location and easy to get to. Pool was a lovely added bonus and the staff spoke perfect English and were very helpful. Well worth the price!

Stayed in June 2024

Nothing!

We had a superb stay at this hotel. The reception staff were very helpful, particularly as we decided to up grade our room to a room with a balcony. The room was lovely, looking directly over the vineyards. The outdoor swimming pool was warm, we enjoyed a lovely afternoon here, on comfortable sunbeds. The indoor pool was small and not really suitable for a proper swim but still a good facility - there were plenty of sun beds for a lazy afternoon on a rainy day. The highlight of our visit was the restaurant. Having travelled through most of France, this was by far the best food we had. Both our evening meal and breakfast were superb. Riquewihr itself was a little disappointing. Small streets with lots of restaurants but nothing else to see. We hired electric bikes and cycled to other place, which to be fair, were similar. It was worth visiting, just to see the area and enjoy the hotel. For such a small town, the hotel had plenty of parking.

Stayed in May 2024