While we were there the elevator was out several times. We had to walk up and down multiple flights of stairs to our room. It was almost comical, that they would leave us two bottles of water but no bottle opener. every night I would have to call down for a bottle opener.

Beautiful decor. Warm and inviting entrance. Location was just perfect! Bathroom towels were absorbent and fluffy. Perfect for bathing. Water pressure was good. For the complementary two bottles of water, and coffee every morning in our room. Room size was great for two people .

Stayed in September 2024

The loo was a little high. I am above average height but had to sit with my feet dangling. A little step might be helpful for some.

The hotel is in a fantastic location on beautiful Place Bellecoeur. It was very comfortable and the staff were welcoming. It was very easy to use public transport to reach sites of interest and there are bars and restaurants nearby.

Stayed in August 2024

We didn't like the original room as it was dark and faced a wall. We were very happy to pay another 25 euros and move to a much larger room with floor to ceiling windows that opened onto a view of the town.

We chose this place for the valet service and so glad we did as you simply pull up outside and they take your car away. Was important for us with a one night stop driving through a big city we didn't know. It was good to be able to walk everywhere and it between the two rivers. We didn't have breakfast so can't comment on that.

Stayed in July 2024

Maybe more variety in the minibar in relation to snacks and drinks

Chic French boutique hotel reflecting the charm of the beautiful city.An excellent location for sightseeing ,shopping and experiencing the gourmet restaurants cafes and bars! Welcoming and helpful staff!

Stayed in August 2024

The breakfast area is very small and crowded. The bar is not very inviting.

The location is superb- right in the centre and overlooking the main square. The bed was comfortable and the staff were attentive.

Stayed in July 2024

Nothing

Its central position. Its decor. The staff were so helpful. Delicious breakfast.

Stayed in July 2024

Friendliness of staff and good facilities

Stayed in July 2024

Wonderful hotel, great location, friendly and caring staff

Stayed in July 2024

It needs some updates to the bathroom and a digitized A/C

This is a small boutique hotel in a PRIME location. I'm so happy I booked it. Great staff and service and the rooms are very nicely appointed like an old style European hotel

Stayed in July 2024

No showers, just bathtub

Stayed in June 2024

very well located in the center of Lyon. they have a paid valet service if you have a car

Stayed in June 2024

Nothing!

Lovely property, amazing staff especially the concierge and perfect location. The rooms could use a refresh, not necessarily updating but just an overall freshening. There is nothing wrong with them, it was a comfortable room with the amenities you would expect. Also everything we asked for/room service was up in a blink of an eye. Never had service at a hotel that fast.

Stayed in June 2024

Actually my room didn’t have any view and I could just watch the walls!

I liked the bed & pillows very much. And the location was great.

Stayed in May 2024

Nothing

Staff wonderful and attentive Bed was comfortable Everything amazing

Stayed in June 2024

Nothing.

I recently stayed at Hôtel Le Royal Lyon - MGallery and had a truly wonderful experience. The hotel’s prime location overlooking Place Bellecour is perfect for exploring Lyon, with the Old Town just a 10-minute walk away. The luxurious ambiance of the hotel, combined with its historical charm, creates an elegant atmosphere that is both welcoming and sophisticated. From the moment I arrived, the staff were incredibly friendly and attentive, making sure that all my needs were met. The room was spacious and beautifully decorated, featuring a comfortable bed, air conditioning, and a flat-screen HD TV. The bathroom was equally impressive, with high-quality toiletries, bathrobes, and slippers provided. One of the highlights of my stay was the stunning city view from my room, which made for a picturesque start to each day. The free WiFi was reliable and fast, which was essential for my work requirements. Additionally, the hotel offers a delightful lounge bar that is perfect for unwinding after a day of sightseeing. Overall, Hôtel Le Royal Lyon - MGallery offers an exceptional blend of comfort, luxury, and excellent service. I highly recommend it to anyone visiting Lyon, whether for business or leisure. I look forward to returning on my next trip to this beautiful city.

Stayed in April 2024

Nothing

Not every hotel in Europe is worth 5 star rating, but Hotel Le Royal definitely is! We booked junior suite and it exceeded our expectations. The view was over Bellacour square and we could see Lyon Norte Dame from far far away. Breakfast, as all other reviews mention, is exceptional! Breakfast service is fantastic, minute you walk in, girls come up to offer drinks, etc. We’ve been traveling for several days in France before we came to Lyon and this is the only hotel where we thoroughly enjoyed the room, bed sheets, mattress, environment of the hotel and the location. Also, we did not have any dinner reservations for the night we got there and the reception girl booked us Michelin star restaurant, which did not disappoint. The experience of dinner was superb! (Les Terraces Florentine)

Stayed in May 2024

Unfortunately the drinks in the lounge were too expensive.

The staff was helpful and friendly. The breakfast room was enjoyable - the staff was lovely and the food was delicious!

Stayed in May 2024

We weren’t fans of the bar area.

The location was excellent and the rooms were fabulous! The breakfast was better than most and the service in both the restaurant and at the front desk was exceptional! We would highly recommend!

Stayed in May 2024

The inbuilt furniture in rooms was a bit dated but it was still fine.

Very friendly and helpful staff, central location. Bed and bed linen was very comfortable and cosy. Free daily sparkling water which was very generous.

Stayed in May 2024

I liked just about everything, but I suppose some might comment that a few surfaces were showing signs of wear and tear.

The best thing about the hotel is the staff: everyone was super helpful, as attentive as one might expect in a five star luxury hotel. The design is also excellent, with rich materials and elegant colors that create a lovely atmosphere. The location could not be better.

Stayed in May 2024

We stayed 2 nights at the Royal Lyon following a River Cruise. It was lovely ending to our trip. The Hotel staff were lovely and very helpful. They have a terrific breakfast with eggs cooked to order and plenty other options.

Stayed in May 2024

Location. Classic hotel/setting.

Stayed in April 2024

I liked the place a lot, excellent location and breakfast, nice atmosphere. The bathroom was quite small and the bed good, but could be better.

Stayed in May 2024

Loved every thing about this hotel .. the bed and linen were beautiful, the toiletries were high quality and had the most amazing breakfast room. Also just across the road from the Tourist Office and a supermarket so location couldn’t have been better.

Stayed in May 2024