20 Rue des Marquisats, 74000 Annecy, France
#2 of 43 hotels in Annecy
Guests' ChoiceBased on 856 hotel reviews
8.8Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.2
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 June 2024
Sun
United StatesThe loft bedroom can get a bit stuffy at night.
The family rooms provided excellent space and privacy. The extra half bathroom was very convenient. Breakfast provided good quality and variety of foods. I liked how the hotel was a bit away from the hub off the old town but still very walkable (within 5 min).
Stayed in June 2024
Reviewed: 18 June 2024
Anastasia
FranceBreakfast - délicieux you have only desire to spend hours enjoying! diner - sublime Whole team friendly and oriented to find solutions and offer best possible service even if you are late ordering taxi. Bravo!
Stayed in May 2024
Reviewed: 18 June 2024
Alan
SwitzerlandWell positioned just outside the busiest part of town. Great facilities and super comfy beds. Loved the bar on the terrace overlooking the lake.
Stayed in June 2024
Reviewed: 17 June 2024
Alexis
FranceThe warm pool the quality of the bedrooms
Stayed in June 2024
Reviewed: 14 June 2024
Denise
BrazilVery nice hotel at a wonderful city! Perfect location and setting, we loved the place. Very good parking reserved in advance
Stayed in June 2024
Reviewed: 13 June 2024
Sarah
United StatesThe walls were a little thin. We had a crying baby in a room nearby that kept me awake for a couple hours in the middle of the night.
Location was perfect for getting to old town and access to the lake. The views from the pool/bar area were amazing. Breakfast was delicious and very enjoyable looking out at the lake. I would absolutely return to this hotel for my next stay if I'm lucky enough to visit again.
Stayed in June 2024
Reviewed: 13 June 2024
Alan
United Kingdome-bike hire very expensive at €60/day and garage parking poor value at €20 per night
Excellent breakfast. Great Lake walk directly from hotel and very convenient for Annecy old town.
Stayed in June 2024
Reviewed: 13 June 2024
Cody
United KingdomThe male receptionist who incorrectly booked our taxi for 0815 and not 0745 on Sunday 9June. His colleague on the Sunday morning, a Chinese lady, was unable to rebook the t I as there were none able to available,e until after 0800. Our train was booked for 0815 in order to get a flight home. This made the end of a very enjoyable stay very stressful. There was no apology, and we were advised to walk. Outrageous really.
The bakery in the entrance.
Stayed in June 2024
Reviewed: 10 June 2024
Joel
United StatesLiked the location, the pool, and the excellent food.
Stayed in June 2024
Reviewed: 10 June 2024
Glyn
AustraliaNot applicable!
We had an absolutely wonderful few days at Le Pélican, and are determined that we will get back for an even longer stay as soon as we possibly can!!!!! We loved all the facilities the hotel has to offer - from the top class restaurant and tremendous boulangerie/patisserie on site to the outdoor veranda and pool deck with their lovely views of the lake 😍 All the staff we dealt with were really friendly and helpful, and our room was elegant and very well equipped. All this, plus extremely easy access to the key tourist areas in Annecy, made for a 10/10 hotel experience! We cannot recommend Le Pélican highly enough!
Stayed in May 2024
Reviewed: 9 June 2024
Jenny
United StatesHotel is right by lake Annecy and only few min walk into old town. It’s a great location if driving to Annecy, the private parking has elevators to the hotel. Rooms are tastefully decorated, everything was extremely clean and comfortable. Breakfast was great, loved the many varieties of bread and pastries.
Stayed in June 2024
Reviewed: 8 June 2024
Carla
New ZealandA small detail, but for a 4 star hotel I would have liked real coffee cups, not paper ones. Otherwise it was fantastic
Great to have a luxurious hotel on our travels, the heated pool was lovely, the water cooler (both still and sparkling) was a lovely touch and great to have a bakery to buy on the go breakfast
Stayed in June 2024
Reviewed: 6 June 2024
Michael
United StatesNothing to report.
Great location. Lake views. Unbelievable terrace overlooking the lake. Room was great and the staff are friendly and very helpful. All good things. Will def return!
Stayed in June 2024
Reviewed: 4 June 2024
Glen
United StatesThe cafe did not have yogurt or granola.
The room was very clean and modern stylish. Just a short stroll to the city center. The little cafe had some good selections for breakfast at modest prices. The underground parking was secure and out of the weather.
Stayed in May 2024
Reviewed: 3 June 2024
Sarah
United KingdomGood location. Friendly staff
Stayed in March 2024
Reviewed: 2 June 2024
Claudia
AustraliaAmazing location. Wonderful staff and facilities
Stayed in May 2024
Reviewed: 1 June 2024
Mary
United StatesIt was all great.
We very much enjoyed our stay at Le Pelican, a pleasant six minute walk from the old town of Annecy. The room was very clean and comfortable. Hotel staff were attentive to our request for a quieter room when we found our initial room overlooked a metal walkway to the front patio, which was pretty noisy. Lauren, at the front desk, was very friendly and helpful and suggested a couple of very good restaurants in the old town. We found a taxi from a train station taxi stand and a return trip via the “Bolt” app rideshare (suggested by someone at the hotel) to be better cheaper and faster than Uber. Breakfast was definitely worth including in the room rate, as they had ample self-service breakfast offerings in their lovely “O Bon Bec” gourmet bistro space which in nice weather would appear to include access to the outdoor patio. The hotel has a convenient space off the lobby where a local artisan bakery sells bread, sandwiches, pastries and beverages. Only after returning to the US did we discover that a wing of the hotel is actually a listed heritage building, it blends so seamle
Stayed in April 2024
Reviewed: 31 May 2024
Tatevik
United Arab EmiratesSize of the rooms and view ..
The design and comfort
Stayed in May 2024
Reviewed: 29 May 2024
Isabelle
AustraliaNothing. Everything was excellent.
Fantastic location, service, pool and rooms! Cannot fault this place, everything exceeded our expectations.
Stayed in May 2024
Reviewed: 27 May 2024
Jessica
United StatesWhile the room layout was great, the decor was bizarre; too many colors, sparkles, feathers, silly light fixtures. Breakfast was mediocre. Very strange scrambled eggs??? Not one person of the restaurant staff smiled. They all looked unhappy. The combo shampoo/body wash was cheap and not very good. For the price, separate shampoo and conditioner would be nice.
The room was large and the layout was great. Lots of clever storage. The terrace was amazing!!! Would comeback just for that. While the hotel is on a busy street. it was relatively quiet ; close enough to make frequent walks to the old city, but far enough to be away from the crowds. The pool was lovely. The place was exceptionally clean.
Stayed in May 2024
Reviewed: 27 May 2024
Kadine
SwitzerlandModern and clean
Stayed in May 2024
Reviewed: 27 May 2024
William
United KingdomClean and comfy
Stayed in May 2024
Reviewed: 26 May 2024
Angela
United KingdomA little pricey and pay extra for parking.
Well organised, nice room with good facilities. Easy walk to town. Convenient bakery.
Stayed in May 2024
Reviewed: 24 May 2024
Melissa
United Kingdom-
Excellent facilities, perfect location and very helpful staff.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content