Although the room was well equipped, I was disappointed that only cardboard cups were provided. This seemed to me to be cheap in contrast to the quality of everything else. Also, the wardrobe space is very limited, ok for a few days but as we were at the end of a 14 day trip, we had more luggage than could be accommodated. I was a little put off by the extra cost for some of the breakfast elements when the price was already quite high.

Comfortable bed, good quality linen, very well appointed room (lots of plug sockets, coffee machine, kettle, safe etc.) There are some really nice design features in the rooms and around the hotel generally. Breakfast was excellent but there was an extra charge for omelettes etc. The pool was a bonus.

Stayed in September 2024

Nothing

Well located! Friendly staff.

Stayed in September 2024

I would read the description of the views more closely as wasn’t what I was expecting so felt disappointed on arrival. The room was lovely though.

Went in Aug with our teenage (19/17) boys. The location was good as was close to town for walking in to restaurants at night but away from the crowds. We paid extra for an external parking space, which I’d recommend as it saved faffing around finding parking spaces in grid lock traffic (Aug). We really enjoyed drinks on the terrace in the early evening - great view, lovely cocktails and pétanque - probably made our stay here. Bakery in lobby was fab too! Oh, and e-bike rental from the lobby (pre-book) was SO handy and fun.

Stayed in August 2024

Excellent location for easy 5-10 minute walk along the lake into town. Very friendly and helpful staff. Clean and comfortable room. Nice warm outdoor swimming pool.

Stayed in September 2024

Proper cups rather than paper ones for hot drinks in the room would be better. The maid arrived at 9:30 requesting access to clean our room and we asked her to come back later as we’d not yet showered. She claimed that reception had told her this wouldn’t be possible (which I don’t believe at all) and then asked us to put the do not disturb sign on the door. We refused saying that we did want the room cleaning but not whilst we were still getting ready. It seemed like she was trying to get out of cleaning our room to be honest by arriving so early then telling us to put the card on the door. We let her know when we did go out an hour or so later after breakfast that it was now free to clean. Arriving back to a clean, refreshed room seemed reasonable to us given the price paid per night otherwise we’d not have chosen a fairly premium hotel.

The location of the hotel is very good being a short stroll from the hustle and bustle of the town and within easy access across the road from the lake. The room was lovely - surprisingly spacious with a modern bathroom, comfy bed and the scent was very appealing on arrival being almost spa like. The large corner terrace we had was perfect for enjoying the afternoon sun with a table and chairs for two where we ate our Monoprix bought lunch with a nice bottle of red wine. The two sun loungers were also appreciated giving us a chance to rest for an hour after all of the walking we’d been doing. The space was private with a retractable awning and the view up to the church, looking out at the modern architecture of the apartments, was quite appealing as it was so different from everything else we’d seen on our trip.

Stayed in September 2024

Slow service at breakfast to clear up and replenish food.

Excellent location, designer decor, lake view, clean, modern

Stayed in September 2024

Excellent location view of lake and standard of hotel

Stayed in September 2024

Reception didn't match the. look and feel of the rest of the hotel. The receptionist on arrival was grumpy.

Location on the lake and near the old town was amazing.

Stayed in September 2024

The very busy main street is right in front of the house which makes it a little noisy at times. All in all there's not much to complain about the hotel.

Great, modern, stylish hotel. Well located and lovely furnished. We enjoyed the pool and the stay in general. Well-recommended for a short city stay. We'll be back...

Stayed in August 2024

The lady who managed the pool area was very rude. She would force guests to get up from a sunbed they were already lying in order to move the bed and the umbrellas for no reason?She moved my bed and my umbrella multiple times over my stay so I was so longer in the shade which was against my wishes. She even moved me incredible close to other beds already used by other guests (so we were almost touching?!) despite there being plenty of space for everyone. She didn't have the English-language capability to explain why she was doing this. It made everyone every uncomfortable.

Stunning hotel with a beautiful outdoor terrace and pool area. The bakery at reception was incredibly convenient for purchasing breakfast pastries and baguettes/salads for lunch.

Stayed in August 2024

Parking is very expensive. €30 per night for the underground car park. We managed to get one of the street spaces, which cost nothing, but there are only 4. It's a little bit of a walk into town which we didn't mind, but worth noting.

Lovely hotel. Rooms spacious with very good facilities. Pool small, but enough for a nice dip in the heat. Lovely patisserie downstairs to grab a breakfast pastry. Staff friendly and attentive. Beautiful location and view of the lake.

Stayed in August 2024

Close to old town and lake

Stayed in September 2024

Coffee from a machine at breakfast was poor

Location, facilities and cleanliness

Stayed in September 2024

Nothing

Location .Room was modern,spacious and clean. Staff were friendly

Stayed in September 2024

Aircon could be cooler.

The restaurant was lovely, pool area was great, great location, nice comfy beds and smart, modern room and bathroom.

Stayed in August 2024

All good

Excellent location, with views of lake and a short stroll into old town. Super breakfast and very friendly, helpful staff.

Stayed in September 2024

Parking our car was broken into on scrap of land that they sent us to nothing was taken but it was a mess.

Stayed in August 2024

There was a major highway between the hotel and the lake

The location was excellent walking distance to old town as well as accessible to the lake for swimming kayaking, sailing, etc. also bike path

Stayed in September 2024

The pool could be better with a bit of tlc. The tiles on the inner side could do with the algae cleaning and it was a little clowdy.

Great staff who were very accomodating

Stayed in September 2024

A bit pricey

Location

Stayed in August 2024

The mezzanine family room stairs are very steep and hard metal along with being noisy - didn't like the kids on there

Wonderful and clean , very well located and an excellent bolongerie in the hotel. Front office staff on check in and out were excellent

Stayed in August 2024

After a 5hr drive to the hotel getting there at 4pm being told sorry the restaurant is fully booked .. and being told I could get a burger and chips at the bar ..the nearest restaurant was a 15 min drive away in epernay .. good place to go though .. only gripe

Really nice place , loved the pool and breakfast , room was great lovely view and no noise .. and I was in room 001 by reception .. 5 secs to the bar .. brilliant

Stayed in August 2024

A Full length mirror in the bedroom for women to check their dress

We only had a quick coffee in the cafe

Stayed in August 2024

Would have loved a fitness room, breakfast was ok, but could be improved upon, especially the coffee

Clean rooms, comfortable beds, friendly and accommodating staff

Stayed in August 2024