I had an unfortunate experience during my stay at your hotel from June 17 to June 19. Upon checking out, I accidentally left my rare Penhaligon Babylon perfume, which I had recently purchased. I called on June 20 to inquire if it had been found and was told it would be checked. When I called again on June 21, I was informed that nothing was found in room 25, even though I had stayed in room 26. I requested another search and left my contact number. No one called me back. I followed up myself the next week, asking what could be done as I clearly remembered leaving the perfume in the bathroom. I asked what gesture the hotel could make to address this situation. I have left items in other hotels before and they were always returned to me. However, I was told that I was being aggressive and that it seemed I was trying to extort benefits from hotels. Additionally, this perfume has a very distinctive scent, making it easy to identify who might have taken it. I understand and take responsibility for leaving my item behind. However, I still expect a humane response and at least a follow-up call from the hotel. I was then asked to send my complaint via email. I find this attitude towards a customer to be very unprofessional and disrespectful. Attention to my concern, including a proactive follow-up call, would have been appreciated, especially since I left my contact number.

Stayed in June 2024

Nothing not to like

The friendly homeliness of the owners, staff and the property Views were lovely and easily walkable to a handful of restaurants Uber friendly Pablo and Banksy looking after reception :)

Stayed in May 2024

The number of electric sockets in the room is very limited. One or two more for the people who still want or need to use their laptop in the room or on their privat terrasse would a great ad-on.

Very nice terrasse, perfect for the aperitiv and the breakfast. The dinner was excellent and the wine selection has a very good price/quality ratio. The service was very friendly but still efficient. Overall very happy and to be recommended.

Stayed in May 2024

Stunning location and grounds, with a beautiful marble tiled pool. Good sized rooms with lovely views over the hills. Great food and wine. Very hospitable and friendly owners, with in-depth knowledge of the area.

Stayed in May 2024

All was good⁸

A wonderfully peaceful location so close to the hectic coastal Cote d'Azur. Great attentive service and hospitality. A bientot!

Stayed in March 2024

it was too cold to enjoy the swimming pool during my visit in end of march/early april.

This hotel is a true gem in Mougins, offering an incredibly tranquil setting. The rooms are superbly appointed with exquisite taste, and the restaurant serves great cuisine. The staff are incredibly welcoming and pleasant. Having stayed at other hotels in Mougins and in the area, I can confidently say this is the best. Highly recommended for a peaceful and luxurious retreat!

Stayed in April 2024

The decorations a bit dating .

A+ location and breakfast.Delicious dinner.very good bedding and bath robes ,slippers,and towels. The Park ,the space,the quiet . Very nice meeting with the owner.

Stayed in March 2024

Nothing

This hotel is full of charm and character The food and wine is excellent. Just 30mins from Nice airport

Stayed in March 2024

Friendly welcome, exceptional environment

Stayed in March 2024

Beautiful views and location with a cool luxe vibe whilst being relaxed and homely. Super comfy bed with quality linens. Good food. Wonderful owner. I hope to return.

Stayed in January 2024

All good

It had been some 30 years since I stayed at Le Manoir. It was better than I remembered and upgraded. The owners, manager and staff are wonderful. It's as if you are staying at a friend's home in a suburban forest. It seems far from the city but is only 15 minutes from Cannes and the Med. We will be returning early next year.

Stayed in October 2023

The room was very small & outdated, with a small window giving on a roof. We could not leave the window open, as there was a constant noise ( from the air conditioning maybe? ) right outside the window. The breakfast was the exact same every day, and did not include anything warm ( only bread, ham/cheese/jam, yogurt & fruit). We would have enjoyed some variety. The swimming pool was beautiful but it wasn’t very ‘quiet’… the hotel is quite busy with conferences /business meetings, yoga or gym sessions, or even a party ( including the whole set up for the party which made us feel like we were in the way while sitting around the pool).

Beautiful swimming pool and outdoor area. The owners were friendly & welcoming.

Stayed in September 2023

Bedroom was decent but (due to the old property) was a little stark

Beautiful Hotel in traditional French style with excellent Pool and very friendly owner - Food was also very good.

Stayed in July 2023

Room small and shower room very small and cramped

Was good

Stayed in July 2023

Breakfast is very limited for that price.

Great location, nice venue.

Stayed in August 2023

The hotel was beautiful and the owners were two of the kindest people I have had the pleasure to meet. A charming and excellent hidden Gem. Thank you to both - we loved our time here. Love the welly crew x

Stayed in July 2023

Resturant menu could have been different each day or at least for lunch time. Bottled water missing from the room.

Owners and staff super nice. People made it feel like home. Amazing exterior, nice pool and outdoor areas.

Stayed in July 2023

Nothing to add here. Very good trip and very friendly staff. Thank you for an amazing trip!

Very good!

Stayed in July 2023

I loved everything about it. Zero complaints. Due to the private location, plan extra time (10-15 minutes) when calling for a car to adventure offsite.

Even more beautiful than the photos. This is a magical place with good energy. Owners are passionate and deeply caring about the guest experience. They property is utterly charming and very comfortable. Truly a one of a kind place run by brilliant people. Perfect venue for weddings, events, or a relaxing holiday. Food and service is high quality.

Stayed in June 2023

We didn’t like the small separate toilet with no wash basin! We had a family room, which was spacious but with no seating area as indicated by the bookings website!

The Staff, the owners, the grounds, the locations, and the breakfast albeit simple was excellent. There’s an excellent boulangerie within easy walking distance.

Stayed in April 2023

Room could have been slightly more luxurious. Very clean and good but maybe some more antiques would add charm.

Wonderful location and plenty of character

Stayed in April 2023

The rooms were not well heated initially, but that was quickly sorted out. Other than that, this was a 5 star stay. When we visited in winter, the place was quiet, which is very sad for such an excellent hotel. In summer, I guess it would be amazing.

The property is absolutely beautiful, even in winter. The restaurant was excellent, with the unusual beef Wellington being brilliantly creative and wonderfully tasty. The manor and its grounds are a reasonable walk from the restaurants and activity of the old town (if you like walking). The Manager was always friendly, ready with answers and advice, and that helped further to make it a really relaxed and enjoyable stay.

Stayed in February 2023

location and aspect

location, room and staff. owner was great and on site

Stayed in March 2023

The breakfast was nice, served in a sunny morning with good choice, especially pleased the jam and the fresh orange juice.

Stayed in March 2023