30/32 avenue de la reine Victoria, 64200 Biarritz, France
#72 of 216 Holiday rentals in Biarritz
Guests' ChoiceBased on 19 hotel reviews
7.9Cleanliness
7.8
Comfort
7.9
Location
9.3
Facilities
7.9
Staff
9.0
Value for money
7.9
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 19
Reviewed: 8 August 2024
Anabel
United KingdomFacilities and the equipment in the apartment
Stayed in August 2024
Reviewed: 25 July 2024
Maria
IrelandThe baby chair was really old and uncomfortable , check out at 10 am so early with a baby.
Near to shops and beach the receptionist was really nice and helpful.
Stayed in July 2024
Reviewed: 14 May 2024
Caroline
United KingdomSofa bed uncomfortable would go for 1 bed unit next rather then studio
Central lovely friendly staff
Stayed in April 2024
Reviewed: 29 March 2024
Robert
United Kingdoma sink in the toilet room would be good, more work surface in kitchen,view
location, close to sea, bus, corner shop, quiet
Stayed in March 2024
Reviewed: 23 June 2023
Alison
IrelandPool had limited seating space.
V friendly staff
Stayed in June 2023
Reviewed: 24 July 2022
Abdel
SudanSwimming pool very small
Hotel location is perfect
Stayed in July 2022
Reviewed: 30 May 2022
Jane
United KingdomThe only thing that let down the hotel was a bad odour out side my room and inside the room they need air freshener inside the apartment and outside apartment too, they also never changed our the towels that were very thin over 3 days.
Great location and very central
Stayed in May 2022
Reviewed: 8 November 2021
Vladislav
GermanyIf book the parking there are no possibility to check-in online, because the garage remote control have to be picked up at reception. Check-out took half an hour even deposit transferred per credit card.
Stayed in October 2021
Reviewed: 1 July 2024
James
United KingdomAir conditioning poor. Fold out bed very uncomfortable. Very noisy for a couple of nights with adjacent appartment residents partying on balcony until 5 in morning, unable to complain as reception unmanned at night. Note you will have to make bed linen up on arrival and strip everything before you leave. This isn't stated on booking.
Location and pool
Stayed in July 2024
Reviewed: 5 June 2024
Mitchell
United StatesNothing
Fantastic room layout, spacious and clean. Great location near beach.
Stayed in June 2024
Reviewed: 10 April 2023
Christine
PhilippinesSmell of the apartment. Small space.
Nice location. Few meters walk to the center, supermarkets and restaurants. Nice and quiet neighborhood. Self check in with instructions was very helpful. The apartment is a little bit small and has a weird smell. They are strict that requires deposit and needs to inspect the apartment before checking out. Sometimes heater runs out and internet fails but just need to restart the wifi. They require you to pull all the sheets, towels in one laundry bag , take out garbage and clean kitchen before checking out which takes a lot of time. So if you need to catch a flight or train make sure to set aside a time. Good thing we only had to stay for 2 nights and most of the time we're out so if apartment is too small it's really just for sleeping.
Stayed in April 2023
Reviewed: 13 March 2022
Indrė
Lithuania1. There’s a cleaning fee of 55 euros not included in the price. However, even then you pay it, they still have some crazy cleaning rules that the guests should ensure. We needed to put our bedsheets and towels into some bag, clean the dishes. And when we wanted to check out, we needed to wait for the staff to check our room. They checked and asked us to come back and throw out our trashes. That doesn’t make sense to me when you pay 55 euros for the cleaning and the staff still can’t trow one bag of trash for you. 2. So basically we just wasted one hour cleaning for them (even if we paid for cleaning :)) and they still had pretty early check out time at 10am.
location is good as everything in the city is close
Stayed in March 2022
Reviewed: 2 July 2022
Katie
United KingdomThere are no comments available for this review
Stayed in June 2022
Reviewed: 13 June 2022
Maeve
IrelandThere are no comments available for this review
Stayed in June 2022
Reviewed: 24 May 2022
George
United KingdomThere are no comments available for this review
Stayed in May 2022
Reviewed: 6 May 2022
Sid
United KingdomThere are no comments available for this review
Stayed in May 2022
Reviewed: 25 October 2021
Ahmed
GermanyThere are no comments available for this review
Stayed in October 2021
Reviewed: 8 July 2022
Maria
IrelandThere are no comments available for this review
Stayed in April 2022
Showing 1 – 19
Wansford, UK
Santa Úrsula, Spain
Rome, Italy
Cala en Blanes, Spain
Oradea, Romania
Poole, UK
Coquimbo, Chile
Tamarindo, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content