12 Place du Général Leclerc, 37000 Tours, France
#5 of 51 hotels in Tours
Guests' ChoiceBased on 50 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.7
Value for money
8.8
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 September 2024
Agnieszka
SingaporeAmazing service from the reception staff. So informative and helpful. Felt very welcomed. Good breakfast. Attention to detail, clean, comfortable, interesting quirky decor
Stayed in September 2024
Reviewed: 15 September 2024
Ramunas
United KingdomBreakfast is only one bad think.
Nice and modern
Stayed in September 2024
Reviewed: 14 September 2024
Patricia
AustraliaGreat location, friendly staff, comfortable beds and a delicious breakfast
Stayed in September 2024
Reviewed: 12 September 2024
David
United StatesThe hotel is very nice and comfortable.. It's close to the train station, shopping and restaurants. The staff is exceptional. They were always helpful and friendly.
Stayed in September 2024
Reviewed: 11 September 2024
Elizabeth
New ZealandThe disappointment at our next hotel when the towels were threadbare and there was no a/c and no one treated us like visiting royalty.
Everything. The host, hostess were great. The rooms are different but still fabulous. The bedding, towels, water was all good.
Stayed in September 2024
Reviewed: 7 September 2024
Roger
United KingdomAir conditioning problem
Excellent friendly staff in a unique quirky hotel We really enjoyed our stay
Stayed in September 2024
Reviewed: 2 September 2024
Silvia
RomaniaThe place is so nicely renovated. The owners are really really nice and helpful. We booked the room a few hours before our arrival and it was so nice to enter a clean, nice, "design like", boutique hotel.
Stayed in August 2024
Reviewed: 1 September 2024
Sophie
FranceWe truly loved it all. Awesome views on the station
Felt so welcome and location is awesome. Interesting fittings
Stayed in September 2024
Reviewed: 31 August 2024
Bernd
GermanyVery nice style of hotel. Good to visit with bicycles.
Stayed in August 2024
Reviewed: 30 August 2024
Lucy
United KingdomNothing
The Hotel has recently been beautifully refurbished and is both stylish and laid back, with all the modern tech and convenience you could possibly need. The couple that own the hotel are lovely, extremely friendly and very helpful. Our room was big, cool and comfortable. The Hotel is in close walking distance to the old town. We went to Rue Colbert, where there are lots of restaurant options, both French and international. We pre-booked the Indigo car park, 2 minutes' walk from the hotel, which was cheap and easy to use. The breakfast was great, a bit of everything. Overall, we found the owners delightful, and the hotel very modern, cool and welcoming. Highly recommend, we will be back!
Stayed in August 2024
Reviewed: 29 August 2024
Michael
AustraliaEverything regarding the room and location was fine. A fridge in the room would have been the only thing to make this a 10/10 for me. Felt a little unwelcome at the bar when I had a mind blank on my first night and struggled to remember my room number correctly, it was a long day of travel, and a hot one too. Was treated with suspicion even after producing the room key as proof I was staying there. I know it’s a small isolated incident but it left a disappointing impression.
Clean rooms, great facilities and location. Would happily stay here again. Extremely welcoming on arrival! Breakfast looked great but I didn’t partake. Was lucky enough to be upgraded to a bigger room. Originally had booked their smallest room.
Stayed in August 2024
Reviewed: 20 August 2024
Louise
United KingdomNothing, it was great!
The staff were amazing and the decor of the hotel was fun and inviting. The bed was incredibly comfortable and breakfast was impressive. All in all a fab stay.
Stayed in August 2024
Reviewed: 19 August 2024
Couple
FranceI booked this for my partner he liked ;The welcoming, the comfortable bed , the cleanliness. The room was like the photos all fresh and new .
Stayed in August 2024
Reviewed: 19 August 2024
Jennifer
United StatesN/A it was perfect.
Location and staff really made my stay in Tours. Felt very comfortable and welcomed.
Stayed in August 2024
Reviewed: 18 August 2024
Daniella
NetherlandsNothing to mention here
It was all in place! All as perfect as promised.
Stayed in August 2024
Reviewed: 15 July 2024
John
United KingdomAll good
Great decor in all areas, we were greeted by Stanislavsky ( Stan) who made us feel welcome and went out of his way to help us and make our stay memorable.
Stayed in July 2024
Reviewed: 8 July 2024
Katherine
United KingdomPerfect location by the station for day trips. Staff were super helpful and welcoming even booking me some lovely restuarants.
Stayed in July 2024
Reviewed: 4 July 2024
Leslie
United StatesThe only thing that was a bit shocking was exiting the room for the first time and being blinded by the spotlight in the hallway. Everything was 5 stars. Thank you so much to Lucy and your staff!
Stayed in June 2024
Reviewed: 30 June 2024
Christian
AustriaExcellent hotel, very nice details, great look, beautiful breakfast setup, whenever returning to Tours i will be happy to return to this special place
Stayed in June 2024
Reviewed: 25 June 2024
Anne-cherie
AustraliaNothing
The hotel was exceptional! so quirky and beautiful. We loved our room we loved the public areas, we loved everything! Location is great opposite the train station and right in town. Staff were some of the friendliest I have encountered.
Stayed in June 2024
Reviewed: 21 June 2024
Miriam
SwitzerlandVery nice and friendly atmosphere, great breakfast and very well equipped room. Walking distance to the sights and train station. I highly recommend staying there.
Stayed in June 2024
Reviewed: 16 June 2024
Sandy
United KingdomHorrible drains smell coming from the bathroom but we arrived very late and tired and had no stamina to deal with it. Pricey for what it was
Decor is modern and fresh and good location to walk around. Staff was friendly and attentive
Stayed in June 2024
Reviewed: 11 June 2024
Sandy
FranceDouble bed was too small. A double bed is narrower than a queen bed by approximately 6 inches and that makes a difference. The mattress lacked firmness Nice blackout drapes however during the day they cannot be used (unless you want to be in total darkness). Draw curtains in translucent fabric would have been great not to be seen from outside (especially on the 1st floor) Tea bags but no kettle in the room
The creativity in the interior design which provides an attractive visual backdrop (especially on the website) Very high quality towels Very nice and welcoming staff
Stayed in June 2024
Reviewed: 18 May 2024
Both
United KingdomNothing to dislike.
Located metres from the station. Comfortable bed. Beautiful modern decor. Good breakfast and friendly helpful staff. We would definitely choose again.
Stayed in May 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content