20 rue Raspail, 13200 Arles, France
#115 of 356 Holiday rentals in Arles
Guests' ChoiceBased on 11 hotel reviews
8.5Cleanliness
8.8
Comfort
8.4
Location
9.8
Facilities
8.6
Staff
8.8
Value for money
8.7
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 11
Reviewed: 27 September 2022
Janet
United StatesTwo of our friends had great difficulty navigating the stairs. They lacked proper hand rails. In fact one our friends did not sleep on the top floor instead he slept on the couch. That aspect of the house was very disappointing.
Loved the location and the charm of the house.
Stayed in September 2022
Reviewed: 20 September 2022
Nora
United StatesStaircase was really narrow so we left our suitcases downstairs. I wasn't expecting to have to pay a security deposit but had that request after paying Booking.com for the reservation. I didn't have anything any money charged but also haven't heard from them that they are not charging me.
Location. Clean. Quiet. Well equipped kitchen.
Stayed in September 2022
Reviewed: 17 August 2022
Tobyn
United KingdomNothing not to like, just be aware that it's in a historic building and built around a very steep and narrow stone spiral staircase - not suitable for young children or people with physical disabilities. But it is full of history and character!
Location was incredible, about 20m from the Arles Arenes and in a beautiful historic building, converted from part of 13/14th century monastery. Three bedrooms and a living room with kitchen, pretty well equipped and included washing machine/ dishwasher. Downstairs and upstairs toilets. Host was very helpful and accessible via WhatsApp, entry via a keybox. Good WiFi all over the building and the TV was connected to the internet. Although the weather was extremely hot each room was equipped with a fan, for which we were very grateful!
Stayed in August 2022
Reviewed: 13 August 2022
Andrin
SwitzerlandWe liked everything. It is perfect if you want to be in the heart of an ancient town.
Excellent communication with the owner right from the start, including a very useful online guide before arrival. We loved the fact that the property is in the heart of the old town but on a peaceful street. It is located in a heritage building with loads of character (stone walls, courtyard at the back, etc.). There are shops and parking within a very short walk, as well as all the sights of this beautiful historic town. The Roman arena is literally a 1 minute walk away. The house is well-equipped and everything worked perfectly (shower, kitchen units, fans, etc.).
Stayed in August 2022
Reviewed: 4 July 2022
Julian
United KingdomThe location was excellent for getting about Arles, the apartment was well equipped, and our children loved the layout of the apartment with all its stairs. Interesting property with a lot of history, making the our trip atmospheric.
Stayed in June 2022
Reviewed: 27 June 2022
Lindym&m
SpainIt was absolutely beautiful. Great location and very peaceful.
Stayed in June 2022
Reviewed: 12 June 2024
Yaling
ChinaEverything inside.
The apartment is too old including bedroom and bathroom facilities. To go to bedroom on 2nd and 3rd floors have to go up too many small spiral stairs which made us feel dizzy every time. We felt very uncomfortable for this stay.
Stayed in June 2024
Reviewed: 1 August 2022
Peter
New ZealandGetting the keys from the lock box was extremely difficult. How to open the box should have been explained better. Bed room on the top floor was unbearably hot as outside temperatures 35 C and no air conditioning. Staircase up to top floors is extremely steep and narrow. I left my suitcase on the ground floor.
Great location
Stayed in July 2022
Reviewed: 7 March 2024
Eloise
FranceThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 November 2022
Jacques
BelgiumThere are no comments available for this review
Stayed in November 2022
Showing 1 – 11
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content