15 route de Neuf Brisach - Horbourg Wihr, 68180 Colmar, France
#20 of 36 hotels in Colmar
Guests' ChoiceBased on 659 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.0
Facilities
8.1
Staff
8.8
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 8 November 2024
John
United KingdomPerhaps the restaurant is a bit over priced for the food that is offered on the menu.
Very helpful and friendly staff. Very nice room which was very clean.
Stayed in November 2024
Reviewed: 6 November 2024
Victoria
United KingdomNothing
Helpful staff, great location, comfortable rooms. Food was very good in the restaurant.
Stayed in October 2024
Reviewed: 18 October 2024
Teklay
SwitzerlandThe tv is not working on YouTube it was hard for kids
Clean and big
Stayed in October 2024
Reviewed: 4 October 2024
Clair
United KingdomOur room was large and very clean. Plenty of parking.
Stayed in October 2024
Reviewed: 27 September 2024
James
United KingdomBreakfast is a bit pricey.
Very nice hotel, staff friendly and helpful.
Stayed in September 2024
Reviewed: 20 September 2024
Michael
United StatesThe people and the facility
Stayed in September 2024
Reviewed: 18 September 2024
Geoffrey
United KingdomDogs present in the dining area.
Great location and a lovely quiet room in a spacious hotel.
Stayed in September 2024
Reviewed: 17 September 2024
Rosie
IrelandWe arrived on Sunday evening. The restaurant is not open on Sundays so there was a very bar menu of cold food; salads and cheese and cold cuts. The item we chose had run out. After a seven-hour drive it was a pain having to go look for somewhere to have dinner as there is only a sushi restaurant in walking distance.
Room was spacious, clean, very comfy bed and a new bathroom with nice shower. It also had tea and coffee in the room.
Stayed in September 2024
Reviewed: 8 September 2024
Kian
United KingdomAC control either not working or locked so unable to turn fan and air conditioning on, room was therefore warm
Very clean, friendly reception, ample free parking, great breakfast
Stayed in September 2024
Reviewed: 6 September 2024
Basil
SwitzerlandFriendly staff, clean and modern room
Stayed in September 2024
Reviewed: 2 September 2024
Philp
United KingdomThat we were only there for one night.
The staff were friendly and helpful. The whole hotel was a pleasure to stay in.
Stayed in September 2024
Reviewed: 1 September 2024
Hadas
IsraelThe sofa bed was not comfortable
The kids corner with some games.
Stayed in August 2024
Reviewed: 29 August 2024
Lana
United KingdomThere was lots of dust in our room, the floor in the toilet was filthy, behind the door in the toilet were previous turists hair and pubic hair which was absolutely disgusting. The corridors towards our room haven't been hoovered for quite a long time. When we had dinner in the restaurant, the window sill was dusty and with dead flies, and it was the same when we had breakfast. What a shame that it was dirty.
The staff were professional, helpful, and friendly. Breakfast and dinner were delicious. The hotel is lovely.
Stayed in August 2024
Reviewed: 29 August 2024
Thomas
United KingdomThe lay out of the Hotel was a bit unusual, but this is not a big problem.
The property was well situated near the route we were taking to travel between the uk and Italy. The rooms are clean and there was a soft toy waiting for our children on their pillow.
Stayed in August 2024
Reviewed: 19 August 2024
S13b
NetherlandsThe air co simply does not function. Needs a major improvement in that area.
Just 3 kms away from Colmar, good place to stay, fantastic restaurant with limited menu options to choose from. Public transport near to hotel, ample parking available, other facilities also nearby.
Stayed in August 2024
Reviewed: 15 August 2024
Jalilova
LuxembourgGood value for money with decent amount of space. Helpful staff members. Free parking space is also a big plus.
Stayed in August 2024
Reviewed: 13 August 2024
David
United KingdomNothing
Convenient location to motorway. No more than 10 minutes and easy to find. Homely looking building and a very friendly welcome. All the staff were fantastic and helpful. Our room was clean tidy and spacious. We had travelled over 600 miles and were tired. We had a great nights sleep. Breakfast was superb. Easy check out and onto the motorway for the next stage of our drive to Italy.
Stayed in August 2024
Reviewed: 11 August 2024
Chris
United KingdomExcellent breakfast and restaurant. The room was very comfortable, clean, nicely decorated and spacious. The staff were friendly and polite. We wouldn’t hesitate to recommend staying here.
Stayed in August 2024
Reviewed: 10 August 2024
Claudiu
United KingdomThe reception staff behaved badly. There was a girl at the reception, she got angry and behaved badly when we said we wanted another room, because it smelled in the original room (it was freshly painted or something). When I asked to speak to the manager, he immediately changed his attitude and gave us another room. As a customer I did not feel well received.
Location. Breakfast. Free Parking.
Stayed in July 2024
Reviewed: 8 August 2024
Jason
United KingdomThe staff are excellent, breakfast was great dinner was great
Stayed in August 2024
Reviewed: 8 August 2024
Jean
United KingdomQuiet and peaceful. Clean rooms but a little tired. Staff very helpful and cheerful.
Stayed in August 2024
Reviewed: 31 July 2024
Hiroshi
AustriaToilet ventilation didn’t work.
Breakfast was super. The restaurant has a good atmosphere.
Stayed in July 2024
Reviewed: 21 July 2024
Barbara
United KingdomLack of background music in the restaurant and bar area of an evening. More storage for clothes in the bedroom needed.
Friendly staff. Plenty of car parking space.
Stayed in July 2024
Reviewed: 21 July 2024
Clare
United KingdomRestaurant closed which means you have to drive into town therefore negating the advantage of an out of town hotel. We chose the location so we could park at the hotel after a long drive from Italy but was disappointed to find we then needed to get back into the car to find an evening meal. The reception staff were good but inadequate staff on the bar. Air con in the room was working as a fan but not air con. The room temperature did not lower.
Comfortable room, very clean and large parking area
Stayed in July 2024
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