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Reviews of Hotel L'Europe 4 stars

15 route de Neuf Brisach - Horbourg Wihr, 68180 Colmar, France

#20 of 36 hotels in Colmar

Guests' Choice

Review score

Based on 656 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.0

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 20 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 2 nights
    • Submitted via mobile

    The people and the facility

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    A great location with plenty of free parking. Pity about dogs in the dining area.
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 5 nights

    Dogs present in the dining area.

    Great location and a lovely quiet room in a spacious hotel.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Very comfortable room
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 1 night

    We arrived on Sunday evening. The restaurant is not open on Sundays so there was a very bar menu of cold food; salads and cheese and cold cuts. The item we chose had run out. After a seven-hour drive it was a pain having to go look for somewhere to have dinner as there is only a sushi restaurant in walking distance.

    Room was spacious, clean, very comfy bed and a new bathroom with nice shower. It also had tea and coffee in the room.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Good place to stay in if driving
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    AC control either not working or locked so unable to turn fan and air conditioning on, room was therefore warm

    Very clean, friendly reception, ample free parking, great breakfast

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Nice hotel for a good price
    • Leisure trip
    • People with friends
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, clean and modern room

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    That we were only there for one night.

    The staff were friendly and helpful. The whole hotel was a pleasure to stay in.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The sofa bed was not comfortable

    The kids corner with some games.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Should have been so much cleaner!
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    There was lots of dust in our room, the floor in the toilet was filthy, behind the door in the toilet were previous turists hair and pubic hair which was absolutely disgusting. The corridors towards our room haven't been hoovered for quite a long time. When we had dinner in the restaurant, the window sill was dusty and with dead flies, and it was the same when we had breakfast. What a shame that it was dirty.

    The staff were professional, helpful, and friendly. Breakfast and dinner were delicious. The hotel is lovely.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Clean and well priced
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The lay out of the Hotel was a bit unusual, but this is not a big problem.

    The property was well situated near the route we were taking to travel between the uk and Italy. The rooms are clean and there was a soft toy waiting for our children on their pillow.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good place to stay just outside Colmar
    • Leisure trip
    • Family with young children
    • Triple Room Privilège
    • Stayed 3 nights

    The air co simply does not function. Needs a major improvement in that area.

    Just 3 kms away from Colmar, good place to stay, fantastic restaurant with limited menu options to choose from. Public transport near to hotel, ample parking available, other facilities also nearby.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    Good value for money with decent amount of space. Helpful staff members. Free parking space is also a big plus.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Excellent location. Super staff. Great room. Even though this was a short stay the staff made us feel welcome which make
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Convenient location to motorway. No more than 10 minutes and easy to find. Homely looking building and a very friendly welcome. All the staff were fantastic and helpful. Our room was clean tidy and spacious. We had travelled over 600 miles and were tired. We had a great nights sleep. Breakfast was superb. Easy check out and onto the motorway for the next stage of our drive to Italy.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast and restaurant. The room was very comfortable, clean, nicely decorated and spacious. The staff were friendly and polite. We wouldn’t hesitate to recommend staying here.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Nice hotel but I wouldn't go back. There are other options in the area.
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 1 night

    The reception staff behaved badly. There was a girl at the reception, she got angry and behaved badly when we said we wanted another room, because it smelled in the original room (it was freshly painted or something). When I asked to speak to the manager, he immediately changed his attitude and gave us another room. As a customer I did not feel well received.

    Location. Breakfast. Free Parking.

    Stayed in July 2024

  • Reviewed: 8 August 2024

    9.0
    Great stop over
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 2 nights
    • Submitted via mobile

    The staff are excellent, breakfast was great dinner was great

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    A good stay
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 2 nights
    • Submitted via mobile

    Quiet and peaceful. Clean rooms but a little tired. Staff very helpful and cheerful.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 2 nights
    • Submitted via mobile

    Toilet ventilation didn’t work.

    Breakfast was super. The restaurant has a good atmosphere.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Lack of background music in the restaurant and bar area of an evening. More storage for clothes in the bedroom needed.

    Friendly staff. Plenty of car parking space.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Ok for a stop over but really should be able to supply evening meal
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant closed which means you have to drive into town therefore negating the advantage of an out of town hotel. We chose the location so we could park at the hotel after a long drive from Italy but was disappointed to find we then needed to get back into the car to find an evening meal. The reception staff were good but inadequate staff on the bar. Air con in the room was working as a fan but not air con. The room temperature did not lower.

    Comfortable room, very clean and large parking area

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Only one night en route to another destination but very enjoyable
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    The service was friendly but very slow. Bed was a bit lumpy

    Good sized room & clean Very close to the main highway but quiet location

    Stayed in July 2024

  • Reviewed: 3 July 2024

    9.0
    Comfortable 4 star hotel. Would use it again.
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant closed Monday. Otherwise all good.

    Spacious, good parking, comfortable.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    8.0
    Pleasant hotel for stopover, good location
    • Leisure trip
    • Couple
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    Poor selection of complimentary drinks in room

    Location is good, did not eat breakfast

    Stayed in June 2024

  • Reviewed: 29 June 2024

    8.0
    Worked well as an overnight stop on the way south but wouldn’t want to spend any time there.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No character and staff could do with a bit of personality.

    Location on the edge of town was convenient if travelling by car. Good for an overnight stop.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    8.0
    Great for an overnight stay
    • Leisure trip
    • People with friends
    • Double Room Tradition
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was average

    Room was spotlessly clean and of good size

    Stayed in June 2024

Showing 1 – 25

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