All perfect but would love esspresso cup in the room.

Very honest design - someone put both heart and sole in this hotel. Great staff, food and everything about the hotel. Even liked the garage😀

Stayed in September 2024

The property is just too good. The location overlooking the mont blanc from the balcony is just breath taking. The wooden chalets are so cosy and comfortable. But the highlight was the exceptional service and courteous staff which we cannot praise enough. They went above and beyond to make our stay comfortable taking care of our slightest needs. Like dropping us off to the near by station or helping collect or drop a self drive rental car. The food & breakfast is amazing too. They even upgraded us on arrival to their suite. It literally is the nicest place to stay. Thank you so much to each member of the team. A 100% recommend to anyone, where we ourselves want to stay again.

Stayed in July 2024

Very few negative points. The main one might be the air conditioning system, which is not intuitive at all. Instead of showing the desired temperature, it only displays a scale between +2.0 and -2.0. The room was too warm, and I wanted to turn on the AC in cooling mode. I tried all the options but couldn't manage it. I couldn't understand if it was off or just a functional issue, but I found the system not user friendly.

The location is spectacular, with a privileged view of the mountains, even in summer. The staff is super friendly and attentive, the room is spacious, very clean and comfortable. The breakfast is of excellent quality. I tried some dishes from room service and also liked them a lot.

Stayed in July 2024

Hairdryer in the room wasn't fab, very minor point, everything else is truly superb

Beautiful hotel in a wonderful setting, staff are amazing, food sublime, nice tech (smart toilet, speakers in room and bathroom

Stayed in June 2024

Nothing

A boutique hotel of great comfort, quality and attention to detail awaits you behind an unassuming Haute Savoie chalet exterior. Very friendly and attentive staff. Beautiful spa area with the best outdoor jacuzzi we have ever experienced. Choose between fine in-house dining or bistro across the street. Great hiking opportunities. Perfect for s romantic getaway.

Stayed in June 2024

Room service is a bit underwhelming (selection and quality)

Lovely staff that are so accommodating, amazing cozy room, great spa and gym facilities, breakfast and dinner is very good, incredible views. The staff’s helpfulness was the real standout and really made our stay very enjoyable

Stayed in February 2024

Would be nice to have a little history of the hotel and it's development. (That's all I can think of!) :-)

Great location. Felt really special. Staff were very helpful and polite.Brekfast was nice, especially the bread!

Stayed in January 2024

The people, best customer service I have ever ver and experienced.

Stayed in January 2024

Nothing

Everything about this hotel is exceptional - the staff were kind, warm and provided a fantastic seamless service making everything easy without a bother. I’ve never experienced anything like it. The food was also exceptional.. at both the hotel main restaurant and the bistro. The spa was wonderful and the room was comfortable.

Stayed in January 2024

Nothing

I loved the stuff very customer focused

Stayed in December 2023

Nothing

Amazing hotel - wonderful location, staff couldn’t be more helpful, delicious food and fantastic gym and pool. Exceptional

Stayed in October 2023

Two nights is not enough

Unbelievable view and hospitality

Stayed in September 2023

A paradise at the mountains, if you want to escape and give yourself some peace this is the right place, very nice chalet and the service were great. Amazing views to the mountains, living area is large and comfy, rooms are well designed, super nice kitchen, breakfast at terrace area were a good start for the day.

Stayed in June 2023

The breakfast was quite simple, not so many choices and the cappucino was dissapointing - only 2 vegan milk options and the cup in which the cappucino was servered was not suitable for the hotel. So not a 5* breakfast I would say.

The room was fantastic - the pool side and spa very cute! And the Table d’Armante was delicious!

Stayed in September 2023

The shower could be slightly better designed.

The hotel is excellent. Not only is it clean, but also stylish, thoughtfully designed. Modern facilities within an alpine designed building. Breathtaking views of Mont Blanc from our balcony. Service couldn’t have been better. The most comfortable sleep of our holiday, which included three different hotels. We didn’t have time to see Saint Gervais les Bains itself because spent the day in Chamonix but seems like a fun town with lots to do.

Stayed in August 2023

Beautiful rooms and lovely staff. The pool was not busy and the salon du the was an added bonus.

Stayed in August 2023

Not really

Excellent and pro active service, great location and nice staff with a service mindset!

Stayed in August 2023

Everything was just perfect

Stayed in July 2023

Food options were limited if you are a fussy eater

Every member of staff was excellent- couldn’t do enough for you

Stayed in July 2023

Nothing , it was fantastic

We travel a lot and stayed at this hotel for one night on the way to Switzerland , we wish we had stayed here a few nights and will be back , the setting is idyllic , the hotel beautiful and charming but the staff are absolutely exceptional! service and attention to detail is exceptional without being invasive , so welcoming - this is the gold standard of how a hotel should be run ! In house bakery /cafe was also handy to pack a bite to eat for picnics on hikes or enroute ! Thank you

Stayed in June 2023

- Absolutely amazing service all around, the staff is very helpful, polite and friendly, from reception to spa, restaurants etc. Because of the lack of snow in the nearby slopes, the hotel offered to transfer us free of charge to a 20 min drive ski station with better snow to make sure we can enjoy our holidays (for the entire duration of our stay). The concierges were extremely helpful and catered to our every needs with great professionalism, big shout out to Charlotte and Thibaud and the manager of the hotel Mr Bastiat. - The hotel is is very tastefully decorated and the quality of all the material and finish are absolutely top notch, bonus for the Bluetooth speakers in the room and bathroom's ceiling. - Great spa with views on the Dome des Miages from the pool and jacuzzy - Surrounding is beautiful, and the concierges will gladly advise you on things to do, from hiking to food.

Stayed in January 2023

Gastronomic restaurant and nearby restaurants often fully booked, but then we also left our dinner reservations to the last minute. There is a small mini-market near the hotel for essentials, which came in very handy.

This hotel is world-class. The quality of the fittings is extremely high and the staff are very attentive. They really want you to enjoy your stay in their hotel and the surrounding region. Our children loved their "mezzanine" floor, in the family room, which is ideal for husband/wife + 2 kids. It is a boutique hotel so only a small number of bedrooms (seventeen, I believe) which means that everything is close by. Lovely boulangerie on the ground floor, excellent pool, spa, sauna, hammam on the 1st floor. Across the road (20 metres walk) a very nice European cuisine restaurant. Incredible Japanese style toilet and integrated TV in the master bed footrest. Real attention to detail has been paid to this hotel.

Stayed in July 2022

Everything was absolutely amazing!

Stayed in July 2022

Often difficult to get a drink at the bar

Excellent room on the return trip Beautifully furnished Very friendly staff Was impressed with their other restaurant and friendly staff Beautiful room upstairs in other restaurant

Stayed in June 2022