9 Boulevard Des Lices, 13200 Arles, France
#17 of 41 hotels in Arles
Guests' ChoiceBased on 181 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.2
Staff
9.0
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 17 September 2024
John
United KingdomGarden and pool area dark and unwelcoming
Superb location for seeing most of Arles. Comfortable room Superb breakfast buffet
Stayed in September 2024
Reviewed: 29 August 2024
Simon
United KingdomThe bedroom was really small. We stayed in a hotel in Nimes that was cheaper, also 5 star, and was far superior. Would have been nice to have been told that our table we had booked for dinner had ben cancelled - we had to find this out for ourselves.
Mostly really good staff. Great location.
Stayed in August 2024
Reviewed: 26 August 2024
Savva
UkraineSmall room and especially bathroom
Location is very good and a historical background is awesome
Stayed in August 2024
Reviewed: 22 August 2024
Vincent
FranceThe breakfast could be improved
Stayed in July 2024
Reviewed: 12 August 2024
Duncan
AustraliaShower in bath
Ease of check in and out. In a very good location close to many nice restaurants. Walking distance Roman Amphitheatre Good breakfast options
Stayed in August 2024
Reviewed: 5 August 2024
Sandra
GermanyRoom was comfy but quite noisy. Right next to us was the elevator, which you could hear all day and night. Furthermore on the room across the hall to ours, there was a family with very loud children which we could hear screaming. Obviously the hotel is not responsible for this, but the rooms could be better sound proofed. For the price we paid, the rest was very low...
Staff was always very friendly, the hotel has a great location and comfortable rooms.
Stayed in July 2024
Reviewed: 31 July 2024
Helen
United KingdomThe air con was a consistent bug bear. It took a couple of days out of a 3 day stay for another room to be offered! You need air con in the summer!!!
Such an amazing location. Literally a moments walk from everything. Spa and pool fabulous with a great outdoor bar area.
Stayed in July 2024
Reviewed: 26 July 2024
Jane
AustraliaPlumbing was a bit erratic.
A beautiful hotel, well located but not noisy. Delightful pool and excellent bar and restaurant. Desserts are particularly delicious, and inventive. Our suite was beautiful. English speaking staff who are very helpful
Stayed in July 2024
Reviewed: 16 July 2024
Dominique
SwitzerlandGood staff
Stayed in July 2024
Reviewed: 30 June 2024
Catherine
United KingdomA tiny tiny quibble that the shower was in the bath which is quite old fashioned for a 5 star hotel but it really wasn’t a problem
The location was perfect , easy walk to everything. We eat in the attached restaurant and this was wonderful , great menu for vegetarian and amazing low key service . The breakfast was sublime , everything you would expect in such a great hotel and the staff at breakfast were done if the best and most efficient gave never known . Very comfortable bed .
Stayed in June 2024
Reviewed: 23 June 2024
Jasmin
SwitzerlandThe bathroom was a bit too small.
Beautiful location, very central, clean and special. And very helpful staff. Valet parking!
Stayed in June 2024
Reviewed: 9 June 2024
Donald
New ZealandProperty looking a bit worn/tired eg paint flaked off window frame, grout gaps in tiling.
Great location in Arles centre. Valet parking. Quirky decor.
Stayed in June 2024
Reviewed: 6 June 2024
Richard
United StatesThe room we had was very small and two people couldl not be in the bathroom together. To get to the toilet you had to walk sideways because the shower was too close to the wall.
Staff waw very helpful, the room was clean, the bar was comfortable, and the hotel had the best location.
Stayed in May 2024
Reviewed: 6 June 2024
Sarah
United KingdomBathroom was a little tired and worn. Enamel on bath was rusty and some fittings were scratched and worn
Location and style
Stayed in June 2024
Reviewed: 2 June 2024
Edward
United KingdomPool was outdoor and weather not warm enough
Good breakfast Mosquito net on window
Stayed in May 2024
Reviewed: 28 May 2024
Michelle
United StatesParking but that was overcome with the valley service (which was excellent). The color scheme in the rooms was “different”. It took a bit of getting used too but it grew on us in time.
The location and architecture were lovely.
Stayed in May 2024
Reviewed: 2 May 2024
Antonio
ItalySmall room.
Good breakfast. Nice location.
Stayed in May 2024
Reviewed: 24 April 2024
William
FranceThe design of each room is different , which is quite nice and gives character. Unfortunately the one in our room was garish and rather over the top. Moreover, it's designated a 5 star hotel but in reality should not be more than 4. This is not to say we found it uncomfortable or unpleasant.
Location was perfect and the staff friendly
Stayed in March 2024
Reviewed: 12 February 2024
Nicholas
United KingdomNothing !
Everything !
Stayed in January 2024
Reviewed: 14 January 2024
Paul
United KingdomThe room was on the small size but that wasn’t a major problem as we were out all day
Friendly, helpful staff and good facilities.
Stayed in January 2024
Reviewed: 18 December 2023
Jennifer
FranceBeing allocated a room which clearly did not meet the description of what I had booked, and having to complain to get what I had booked
Location
Stayed in December 2023
Reviewed: 9 October 2023
Maria
GreecePROBLEM WITH WATER PRESSURE IN BATHROOM
Stayed in October 2023
Reviewed: 1 October 2023
Nicola
United Kingdomshower a bit useless.
fabulous building and decor. good dinner reasonably priced, excellent location and very good breakfast.
Stayed in September 2023
Reviewed: 17 August 2023
Flavia
Italythe moquette in the bedrooms. At the check-in , on saturday morn, was terrible the market in front of the hotel: very difficult to rejoint the car.
I liked the garden, very cozy. The swimming pool is a relief during the summer
Stayed in August 2023
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