3, Place Gramont, 64000 Pau, France
#13 of 23 hotels in Pau
Guests' ChoiceBased on 310 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.3
Facilities
7.6
Staff
8.7
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 26 September 2024
Nick
United KingdomParking a little way a way if you are not lucky to get one outside
Excellent, spacious room that was great value for money
Stayed in September 2024
Reviewed: 21 September 2024
Paul
MaltaBreakfast was limited and too expensive for the price paid.
The location was good and central. The room was comfortable and clean. The staff is very hardworking and helpful.
Stayed in September 2024
Reviewed: 10 September 2024
Guy
PortugalBreakfast was fine, Great location convenient public parking nearby
Stayed in June 2024
Reviewed: 30 August 2024
Judy
FranceA Restaurant or bar maybe would have been nice but plenty of places nearby so not a problem
Excellent staff, able to speak English which was very helpful. Nice clean smell to hotel and bedroom
Stayed in August 2024
Reviewed: 28 August 2024
Richard
United KingdomThe air conditioning was a bit noisy and hard to control.
Location good, a short walk up a hill to the town. Big family room. Air conditioning. Good old features in the room. Spacious shower room. More than comfortable for 4. Receptionist was lovely and very welcoming.
Stayed in August 2024
Reviewed: 25 August 2024
Felix
United KingdomPleasant staff, large rooms.
Stayed in August 2024
Reviewed: 24 August 2024
David
United KingdomDecor slightly tired.
Superb location. Friendly staff. Quiet and comfortable room.
Stayed in August 2024
Reviewed: 21 August 2024
Zia
FranceBathtub: very easy to slip and fall
It was good room, good bed, excellent location. The only negative: the design of the bath tub : high chance to slip and fall.
Stayed in August 2024
Reviewed: 17 August 2024
Craig
United KingdomSomeone set off the fire alarm in the middle of the night because they were smoking. Despite the alarm ringing for ages, there were no staff instructing anyone what to do, and no apology was offered, even when I mentioned it in the morning!
Great location right in the centre of Pau really close to all the attractions and restaurants. Parking space right outside when I arrived, although I noticed others weren't so fortunate as I was. There were only a few available spaces.
Stayed in June 2024
Reviewed: 15 August 2024
John_rp
SpainThe hotel could do with updating, it's a bit shabby around the edges. I don't think there was an elevator which might be a problem for some guests.
The hotel is an old establishment with a certain charm in a very central location. The staff were very friendly and the comfortable room with en suite bathroom and AC was very much appreciated.
Stayed in August 2024
Reviewed: 28 July 2024
Ana
SpainBreakfast is a bit expensive
Location
Stayed in July 2024
Reviewed: 27 July 2024
Perez
SpainThe smell of the room when we open the room.
Location
Stayed in July 2024
Reviewed: 8 July 2024
Jeanie
United StatesThere is no parking at the hotel, but parking is close, located at Place Verdun for only 3 Euros. The hotel, being located so close to centre ville can be loud.
Check-in was easy. The hotel is located very close to the center of Pau. The staff was very nice and professional.
Stayed in July 2024
Reviewed: 25 June 2024
Penelope
FranceBreakfast might have been better if hot eggs were served.
Room was small but perfectly adequate and designed nicely. Bed was very comfortable.
Stayed in June 2024
Reviewed: 10 June 2024
Anna
AustraliaWe had a family room which was perfect. Whilst we were only three, it could easily accommodate five. The hotel's located in an attractive square near to many of the main attractions of Pau. If arriving by train, take the funicular up and use Google maps from there. It's not far at all. The staff were helpful. We had a bicycle which we needed to leave in the luggage room. The continental breakfast was fine. There were some good eateries nearby.
Stayed in May 2024
Reviewed: 29 May 2024
Karin
United KingdomUpgrade to suite was very good value for money. Excellent location Great to have a bath in the bathroom
Stayed in May 2024
Reviewed: 17 May 2024
Stephen
AustraliaStaff didn’t show much interest in customer service. Did what was required but no engagement.
Great location, easy to get around. Free bus service. Clean and good sized rooms.
Stayed in May 2024
Reviewed: 14 May 2024
Bennett
United StatesNot really a critique but I like sleeping with the window open and since my room faced a street it was a bit noisy. With the window closed it was nearly noiseless.
Hotel Gramont is perfectly located in the heart of Pau and for the price it’s very acceptable, clean and comfortable. Since Pau is an ‘outdoor’ destination, the hotel was just for sleeping and it fills that role beautifully.
Stayed in May 2024
Reviewed: 9 May 2024
Jon
United KingdomFriendly staff. Great location
Stayed in May 2024
Reviewed: 12 April 2024
Heather
United Kingdomtraditional hotel, pleasant staff
Stayed in March 2024
Reviewed: 19 March 2024
Stephen
United KingdomNo comment. As would expect in an old building.
Arrived late and the person on reception was very polite and informative. Rooms comfortable and clean. Good value.
Stayed in March 2024
Reviewed: 2 March 2024
Pascal
FranceThe room was very cold as the heating system was not really working. We complained and they gave us a portable heater, then it was ok.
Stayed in February 2024
Reviewed: 25 February 2024
Mo
DenmarkRoom was very cold at night
Location was perfect, the stuff so welcoming, nice and helpful.also room was so clean.
Stayed in February 2024
Reviewed: 23 February 2024
Anthony
United KingdomThe hotel is located centrally, just a few minutes walk to the centre which was great and at the same time quiet. Rooms are comfortable and breakfast is typical continental, good coffee & plentiful.
Stayed in February 2024
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