384 boulevard Louis Blanc, 69400 Villefranche-sur-Saône, France
#21 of 36 hotels in Villefranche-sur-Saône
Guests' ChoiceBased on 90 hotel reviews
7.6Cleanliness
8.4
Comfort
8.3
Location
7.7
Facilities
7.9
Staff
8.5
Value for money
7.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 August 2024
Edward
United KingdomCarpets in the corridor upstairs too funky modern
Stayed in August 2024
Reviewed: 12 August 2024
Nigel
United KingdomAlthough very secure the car park was hard to find and needs to be better lit and marked out.
Staff excellent, room very comfortable, food excellent.
Stayed in August 2024
Reviewed: 13 June 2024
Martin
GermanyRestaurant was closed (not informed upfront about it) Aircondition didn't work properly. Need to keep window open to get cool fresh air inside the room but got nerved by the nosie of the street below the room .
Stayed in June 2024
Reviewed: 27 April 2024
Edmond
IrelandVery poor dinner.
Setting refurbished
Stayed in April 2024
Reviewed: 17 February 2024
De
NetherlandsThe noice of the train
Very good
Stayed in February 2024
Reviewed: 16 October 2023
Sahra
GermanyBreakfast is not its money worth. Selections are not big. There was only some runny scrambled egg. No possibility to order exceptions if you have restrictions on Sunday as there is noch chef available. Run out of food o the second day. There was only one person working, he didn’t mange do clean the tables, all the time was something missing.
Clean
Stayed in October 2023
Reviewed: 11 September 2023
David
SwitzerlandGreat and super friendly staff!
Stayed in September 2023
Reviewed: 11 August 2023
Bernard
United KingdomWe arrived after dark and got stuck in the underground Carpark. In the dark we didn’t see the height limit sign. Signage could be improved.
Comfortable
Stayed in July 2023
Reviewed: 8 July 2023
Nancy
United KingdomNot easy to access underground parking on one way street. Location in busy town centre not ideal when just passing through.
Clean room, although a strange configuration, friendly staff.
Stayed in July 2023
Reviewed: 3 July 2023
Joan
United KingdomWe couldn’t get our keycard to work!
The rooftop pool and the restaurant
Stayed in July 2023
Reviewed: 26 June 2023
John
FranceNothing! The whole stay was first class. Staff most helpful when we asked them to book taxes for us. And generally helpful and friendly. The entire hotel is very modern, attractive and clean. We particually liked the courtyard.
The breakfasts were excellent and we invited guests for dinner one evening, which exceeded our expectations. But then this part of France is resound for its cuisine!
Stayed in June 2023
Reviewed: 3 April 2023
Sam
United KingdomOpening restaurant on a Sunday night
Nice rapid breakfast deal
Stayed in April 2023
Reviewed: 17 March 2023
Anne
United KingdomRestaurant was disappointing compared to when we ate there previously - limited choice (especially the wine list!) and the food, although good, was not of the quality we had on a previous visit
clean comfortable overnight stop with helpful staff
Stayed in March 2023
Reviewed: 2 January 2023
Marianda
United KingdomFor a night's stay perfectly ok, longer stay be mindful it is in a very urban location.
Good food, nice service, good recommendation for a nice local bottle of wine. Super comfortable bed. Very very quiet, despite the fact that hotel is next to v busy road (triple-glazing).
Stayed in November 2022
Reviewed: 20 November 2022
Galit
IsraelNot very clean
Excellent location, attentive staff with great local recommendations.
Stayed in November 2022
Reviewed: 13 November 2022
Kate
United KingdomA very comfortable hotel and friendly atmosphere. Staff were very courteous and professional. We asked to change rooms because the air conditioning wasn't working. This was arranged for us in a few minutes with no difficulty at all. The restaurant food was excellent and waiting staff were very helpful and the staff seemed happy and comfortable with each other and worked well as a team. Would definitely recommend this hotel to any one visiting or travelling through the area. Very dog friendly too.
Stayed in November 2022
Reviewed: 5 October 2022
Michel
BelgiumThe Hotel has actually another name and logo, so we lost time in finding it : Either Booking.com communicates on the actual name, or the hotel makes a 'Mercure' logo visible from the several (one way) Villefranche streets where it and the parking is located.
The very fact that there was an actual parking space available, as announced, in the hotel property (basement), which is an condition indeed when stops over at Villefranche just for a transit and good food around. Other hotels than Mercure have disappointed us in announcing to us when arriving that the parking was full or not available. We make sure now to early detect false statements of the like.
Stayed in July 2022
Reviewed: 17 August 2022
Eddie
Belgiumrooms ok , diner ok , fitness ok
Stayed in August 2022
Reviewed: 23 July 2022
Marcel
ItalyBreakfast, not enough variation for the expensive price.
Friendly staff
Stayed in July 2022
Reviewed: 11 July 2022
Jennifer
AustraliaThe staff was very helpful, respectful and polite. The restaurant was great and the food very good. It was a great stay and very easy and quick check in and check out. The waiters went beyond ordinary service and were very pleasant and accomodating. The hotel is ideally situated in the centre of VIllefranche. The swimming pool on the roof and the gym were a real bonus. Highly recommend this hotel!
Stayed in July 2022
Reviewed: 14 June 2022
Deirdre
AustraliaThe buffet breakfast wasn't great; the selection was quite poor and food didn't seem to be restocked so if you arrived down to breakfast a little late, you miss out! I didn't think the breakfast was worth the price
Room was really nice, good size and quiet
Stayed in June 2022
Reviewed: 3 June 2022
Ceren
TurkeyVery expensive for the value you get.
Breakfast was decent, the rooms were spacious and clean. There was parking available at the site. The staff were attentive and friendly.
Stayed in May 2022
Reviewed: 7 April 2022
Kevin
United KingdomIt wasn't pointed out to us that whilst we had prepaid for an evening meal that the menu for that was different to the a la carte and therefore ended up paying much more, for frankly an ok meal.
Good location, safe parking, clean.
Stayed in April 2022
Reviewed: 22 November 2021
John
NetherlandsBar is uitermate sober en ongezellig
Restaurant
Stayed in November 2021
Natai Beach, Thailand
Assisi, Italy
Modliszewko, Poland
Orlando, USA
Newquay, UK
Salou, Spain
Pretoria, South Africa
Amsterdam, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content