1 Faubourg des Balmettes, 74000 Annecy, France
#35 of 45 hotels in Annecy
Guests' ChoiceBased on 536 hotel reviews
7.6Cleanliness
8.0
Comfort
7.9
Location
9.4
Facilities
7.5
Staff
8.7
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 24 September 2024
Nando
AustraliaVery noisy Hard to sleep due to people going out to smoke on the terrace, right under our window
Location
Stayed in September 2024
Reviewed: 22 September 2024
Rory
United KingdomWe had to move room on the second night as room 12 was above a nightclub which stayed open until 5:30. Asked the staff if there was any other room and we were moved to a room on the other side which was a much nicer room. Walks are thin so be prepared to hear anyone in the hall ways.
Great location. Easy walking into the old town and to the lake. Clean! Beds were comfortable.
Stayed in September 2024
Reviewed: 21 September 2024
Louisa
United KingdomFabulous Location, large clean room, friendly staff.
Stayed in September 2024
Reviewed: 19 September 2024
Aleksandra
SpainLack of elevator, transparent glass window in the bathroom- bedroom
Great location and WiFi connection
Stayed in September 2024
Reviewed: 19 September 2024
Nigel
United KingdomIdeal location for the old town - just a few minutes walk. And I worried about parking but without reason - the Ste Claire parking lot is just two minutes walk away, easy to find and about €12 from 3pm till 10am the following morning. Great place for a single night stopover.
Stayed in September 2024
Reviewed: 17 September 2024
Karin
United StatesGreat location
Stayed in September 2024
Reviewed: 13 September 2024
Amy
United KingdomThe staff were not as helpful as I would’ve liked. She told me to go to the second floor and the first left for my room , the key in that door didn’t work. So I had to go back down to ask for my actual room number which ended up being a completely different floor.
The room was nice, pretty clean. Location was very good. Walking distance from everything
Stayed in September 2024
Reviewed: 13 September 2024
Rita
United StatesA very loud alarm went off at 5am one morning. Staff was indignant when I mentioned it. Also I left an adapter in the room snd it was imposdible to get any help from the staff to get it back.
Location
Stayed in August 2024
Reviewed: 11 September 2024
Haiou
CanadaThe Room and Bathroom are clean. The location is great.
Stayed in August 2024
Reviewed: 9 September 2024
Laura
SpainSome of the furniture was damage.
The location is amazing. The bed is confortable. The room was clean.
Stayed in August 2024
Reviewed: 2 September 2024
Yiwen
Australia1. A bit noisy from the busy street at night due to its location right in the old town. 2. No lifts.
Convenient, aircon, comfortable bed, clean, very good breakfast.
Stayed in August 2024
Reviewed: 30 August 2024
Cindy
South AfricaThe shower needs attention.
Excellent location, a few steps away from the historic part of the town and restaurants. Very clean, good value for money, staff were friendly and very helpful.
Stayed in August 2024
Reviewed: 30 August 2024
Norman
MauritiusConnection to wifi not always good!
Staff was very helpful. Location really good!
Stayed in August 2024
Reviewed: 29 August 2024
Philippa
United KingdomThe room was a little bit worn/could have done with a lick of paint and freshen up.
Close to the centre with plenty of shops, restaurants and activities nearby.
Stayed in August 2024
Reviewed: 26 August 2024
Deborah
AustraliaWallpaper was falling off every wall and the curtains did not fit the window in any way shape or form ..... a very cheap alternative
Great location
Stayed in August 2024
Reviewed: 22 August 2024
Kathryn
AustraliaThe shower was broken and I couldn’t use it without it falling down also it took an absolute age for the hot water to come through.
The location was excellent and the staff extremely helpful and friendly and the bed was very comfortable.
Stayed in August 2024
Reviewed: 18 August 2024
Alena
United KingdomBed is quite hard with springs. Air conditioner was dripping water on the floor and was difficult to open the door as it was wood full of water
Nice location
Stayed in August 2024
Reviewed: 11 August 2024
Roelof
NetherlandsBed was a little bit small, but could not really bother me
Perfect location, decent room and friendly and flexible staff!
Stayed in August 2024
Reviewed: 11 August 2024
Jessica
AustraliaThe walls are quite thin - one night I had quite loud neighbours and I could hear everything going on in their room even though I had ear plugs in
Great location and decent size rooms. Staff are friendly and good check out time of 12pm
Stayed in August 2024
Reviewed: 8 August 2024
Herve
FranceNothing, it ,as all good
The location is great, in the old city, perfect to discovert it walking. The staff was welcoming and willing to give adilvise and help.
Stayed in August 2024
Reviewed: 3 August 2024
Sarah
FranceVery welcoming staff, very good value for money and location.
Stayed in August 2024
Reviewed: 2 August 2024
Iryna
UkraineIt is very well located , walking distance to the restaurant and cafes
Stayed in July 2024
Reviewed: 29 July 2024
Daniel
SwitzerlandThe room towards the old town alley is rather noisy late at night.
The hotel is located just on the outskirts of the old town. The room away from the old town alley is nice and calm.
Stayed in July 2024
Reviewed: 21 July 2024
Christie
AustraliaNo lift, many stairs. Breakfast very basic. Bed not very comfortable and made a lot of noise!
Good location on the edge of the old town. Kettle and tea/coffee supplies in the room and a bar fridge. Good bathroom. Air conditioning.
Stayed in July 2024
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