52 quai Amiral Hamelin, 14000 Caen, France
#7 of 42 hotels in Caen
Guests' ChoiceBased on 173 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 June 2024
Janet
Hong KongNothing
Easy stroll to train station yet really quiet. Everything was new and clean. Good responsive air conditioning. Excellent breakfast. Staff was friendly.
Stayed in June 2024
Reviewed: 14 June 2024
Anton
PolandEverything was fantastic. The parking right next to the hotel was super convenient. We were pleasantly surprised by the excellent breakfast spread. Overall, a great stay and would definitely recommend!
Stayed in June 2024
Reviewed: 10 June 2024
Motti
IsraelGreat room, Great food. 🙏🙏🙏
Stayed in June 2024
Reviewed: 4 June 2024
Monica
United StatesThe room was stuffy, windows were locked, it would be nice to be able to air the room
Staff was polite and professional. The breakfast was superb, they have so many different items..it was nice to have complementary tea and bakery items. Location is great, the streetcar stop right in front of the hotel. Restaurant, theater, good side supermarket is just around the corner will recommend it
Stayed in June 2024
Reviewed: 9 May 2024
Ellen
United StatesThis modern hotel in Caen is conveniently located right across the street from the train station. There are also several nice restaurants within walking distance of the hotel. The staff was very helpful. The rooms were clean and roomy. We enjoyed our stay and would definitely recommend this hotel.
Stayed in April 2024
Reviewed: 27 January 2024
Jerome
FranceI would have preferred a room on the back of the hotel
Very simple, clean room, not overheated; very good bed, I slept really well! superb location close to the station; very nice brekfazst;
Stayed in January 2024
Reviewed: 12 January 2024
Dion
United KingdomThere is an underground car parking garage underneath the hotel which is most convenient for those who drive. An excellent choice of dishes is offered for breakfast. The staff were super helpful and amazingly understanding - most embarrasingly, our puppy lost control of her bladder in the foyer, but the receptionist was friendly and professional, and did her absolute best to assure me that it was no problem at all! We also requested a tax invoice many months after our stay, and received it within minutes.
Stayed in October 2023
Reviewed: 10 January 2024
Saviniano
United StatesParking was expensive in the basement of hotel.
Chain place. No frills. Breakfast buffet was ok. Institutional type. Cheese, ham and baguettes. Not too shabby.
Stayed in January 2024
Reviewed: 31 December 2023
Wilson
United StatesWill be good if it offer 4 bed options for family of 4.
Very clean and big room, better than ibis Limoges.
Stayed in December 2023
Reviewed: 2 September 2023
Joanne
United KingdomGood facilities and friendly staff
Stayed in September 2023
Reviewed: 20 August 2023
Berk
GermanyThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 August 2023
Njtraveltrio
United StatesThe reception desk's host (from Bayeux) greeted us with so much good cheer that it brightened our entire stay. The hotel was a pleasant (but long) walk from Caen's main tourist sites, but the hotel's proximity to the train station helped us again and again with day trips to other parts of Normandy. Also, the hotel was quiet at night, and the breakfast was good.
Stayed in August 2023
Reviewed: 30 July 2023
Visger
United StatesConvenient location great breakfast.
Stayed in July 2023
Reviewed: 21 June 2023
Stewart
United KingdomThis is a cheerless place in a cheerless area; the harsh lighting and garish colour scheme are not restful. Everything seems to be made of plastic - even the (too small) bedside tables. No tea/coffee making facilities in the room, no water glasses - only silly little paper cups. The bath/shower was very slippery and no handrails provided - beware if you are even slightly infirm. Not possible to open the window for fresh air. Did not compare at all favourably with the stylish and comfortable Ibis Styles in Milan, where we stayed for the previous night.
Able to accommodate our relatively late check-in. Comfortable bed. Good breakfast. Convenient, if basic, bar. Large room. Neat little bedside reading lights. Aircon worked.
Stayed in June 2023
Reviewed: 29 May 2023
Wilson
FranceI requested a non-interconnecting room via Booking.com. When I reached my allocated room I discovered that it was interconnecting. When I returned to reception to have it changed I was met with a very surly response. Also this hotel used to offer a bottle of water in the room but this seems to have stopped. Its now on the expensive side for a hotel which does not offer a great experience.
Nice big room, comfortable, handy for tram into town and with restaurants nearby.
Stayed in May 2023
Reviewed: 17 October 2022
Fatemeh
IranIt contains lots of fruits and cakes.
Stayed in October 2022
Reviewed: 2 October 2022
Mark
Irelandthe fact that you could not park a van securely as there was only an underground car park which had a height restriction of 1.9m.
nothing
Stayed in October 2022
Reviewed: 1 September 2022
Stuart
United Kingdomnothing
very welcoming, clean and comfortable
Stayed in September 2022
Reviewed: 30 August 2022
Jennifer
United Kingdomnothing
We had 2 connecting rooms for the 4 of us, so we had loads of space. the breakfast was included and very nice. The location is great, next to a shopping centre with nice shops and restaurants where you get 10% discount. Parking was easy to, there’s an entrance and lift to the hotel from the underground car park.
Stayed in August 2022
Reviewed: 28 August 2022
Nick
JerseyNothing , everything was excellent
The room was spacious and very clean , the shower was good and the bed was comfortable, aslo there was good black out curtains. The breakfast was really good and the location to the town centre was excellent. The carpark below the hotel was really useful..Check in staff were helpful.
Stayed in August 2022
Reviewed: 22 August 2022
Javier
SpainIt is not possible to ipen the window, so it might get a bit stuffy.
It is really easy to arrive by car and there are some hidden places (by the river on the left) to park free. The room is large and comfortable and the breakfast is adequate with plenty of options.
Stayed in August 2022
Reviewed: 16 August 2022
Pat
United KingdomRooms, lift breakfast
Location perfect, breakfast poor , poor quality coffee machine not working, toaster not working
Stayed in August 2022
Reviewed: 7 August 2022
Dennis
United KingdomAir con didn’t work
Ok. The air con didn’t work and you can’t open the windows and it was a heatwave. BUT. They have in connecting rooms so travelling with the kids was great and the location, having just taking the ferry over from the U.K. was amazing. Several decent restaurants in the square behind the hotel, a play ground, 7/7 pharmacy open on Sunday. We are coming back! Please sort the air con (pr at least let us open the windows!
Stayed in August 2022
Reviewed: 23 July 2022
Lain
SpainNothing
Very nice and variated breakfast. The parking is in the same building. Spacious room and bathroom. Very quiet room. Kind staff.
Stayed in July 2022
Soto de Luiña, Spain
Hua Hin, Thailand
Svitavy, Czech Republic
Saco, USA
Sveti Vlas, Bulgaria
Mainxe, France
Queralbs, Spain
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content