211 Avenue Du General Leclerc, 11000 Carcassonne, France
#31 of 42 hotels in Carcassonne
Guests' ChoiceBased on 339 hotel reviews
7.8Cleanliness
8.3
Comfort
8.0
Location
8.1
Facilities
7.8
Staff
8.9
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 13 June 2024
Stephen
United KingdomNothing really. It was small, but we weren’t expecting huge anyway. It met all our expectations in terms of somewhere comfortable to sleep.
It’s was clean and comfortable. We only wanted budget accommodation. The staff were super friendly and helpful. There was a lift to all floors and facilities on hand - drinks and snacks vending.
Stayed in June 2024
Reviewed: 13 June 2024
Daniel
PolandLocation - it doesn't seem to be very far away from the train station but as there is no bus service on holidays we had to walk. It's a disgrace that you have to pay a climate tax for the stay to the municipality and what you get for it from Carcassonne are broken pavements along main streets, often blocked by cars which made pulling the suitcases on the way to the hotel a real struggle.
Friendly staff and comfortable rooms. We were very happy about the luggage lockers which enabled us to leave the luggage at the hotel after checkout and go visit the castle.
Stayed in June 2024
Reviewed: 28 May 2024
Ian
FranceA bit noisy at the front of the hotel, colour schemes of room a lot to be desired!
Central for visiting the old city , very friendly staff
Stayed in May 2024
Reviewed: 27 May 2024
Simon
United KingdomBit far out of town and somewhat anodyne but reliable and economical.
Easy to find - good breakfast included - parking etc
Stayed in May 2024
Reviewed: 25 May 2024
Philip
United KingdomBanging our heads on the third bed (suspended above the main double bed).
It was good value for money and relatively comfortable. Well positioned for La Cité. A fairly good breakfast.
Stayed in May 2024
Reviewed: 25 May 2024
Joan
United KingdomI liked we could sit outside in the outside area.
Stayed in May 2024
Reviewed: 24 May 2024
Olawole
SpainThe view wasnt exceptionnal. But this wasnt really a problem as we stayed only one night. Regarding the breakfast, if you would like an English breakfast, you are going to be disappointed. They only offer sweet options.
The staff was really friendly. The breakfast was quite good. The room was small but completely reach my expectations. The good thing is that the hotel is located at 20min walk from the Fortress. I definitely recommend this place for a short stay
Stayed in May 2024
Reviewed: 6 May 2024
Nigel
United KingdomAs the room was for 3 people, it had a bunk bed above the bed so I had to be careful to lower my head. I expect this arrangement was in order to potentially accommodate the maximum number of people.
Comfortable room which was en-suite. The bathroom was a practical size with an adequately sized sink for washing and shaving. The buffet breakfast was good value and it provided plenty of variety.T
Stayed in April 2024
Reviewed: 5 May 2024
Andrea
IrelandN/A
Nice,clean, and budget friendly hotel. The receptionist Roman was super helpful. We had a continental breakfast with a great selection of pastries and cheese. Overall, it's a nice budget friendly hotel
Stayed in May 2024
Reviewed: 1 May 2024
C
AustraliaSoundproofing was terrible as you could hear the cars from the street all night and people next door flushing the toilet, slamming doors. Blanket was too warm for comfort on a humid rainy day and the A/C was not working (only hot air coming out). No kettle for tea/coffee and you had to ask reception if you wanted hot water to make one.
Clean and modern rooms. There is a lovely bakery across the road. Convenient walk to Cite although too far from train station. Friendly staff, helped us book taxi.
Stayed in April 2024
Reviewed: 28 April 2024
William
United KingdomNothing
Very comfortable beds, very clean and the benefit of secure parking
Stayed in April 2024
Reviewed: 12 April 2024
Helena
IrelandIt was a bit far from the city. Busses are not that frequent. Dining room is a bit too small and hard to get a place when it is busy. All those things are not too bad, just could be a little better.
modest facilities but everything is clean, comfortable, food is fresh and breakfast lasts longer than usual. Affordable. Great Boulangerie across the road. Would recommend for the short stay.
Stayed in April 2024
Reviewed: 10 April 2024
Diego
Brazil(1) We were taken aback when the maid entered the apartment without first checking if we were inside. To our dismay, my wife was unclothed, resulting in a highly embarrassing situation. (2) The air conditioning only seemed to provide heat. As the room became uncomfortably warm, my attempts to cool it down were futile. Eventually, I had no choice but to switch it off and resort to opening the window.
The room is comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Elena
IrelandThe area is not the best their was lots of homeless people and the area lacked proper footpaths but their was a Lidl and McDonald’s nearby and you could walk to the town from the accommodation.
Property was nice, clean and cheap. Staff were friendly
Stayed in April 2024
Reviewed: 7 April 2024
Albert
SpainI requested a crib in the room and the crib was not there at my arrival. When I needed the crib there were too much guests at the front desk and I decided finally to not use the crib.
Rooms are clean and the staff is nice. We travelled with a baby and they helped us to be comfortable.
Stayed in April 2024
Reviewed: 3 April 2024
Sam
SpainHas to be updated, it is getting old
Friendly staff and free parking
Stayed in April 2024
Reviewed: 7 March 2024
Malcolm
FranceFree parking and breakfast
Stayed in February 2024
Reviewed: 7 February 2024
Peter
FranceNada
Easy to find,parking & adequate breakfast. Really spotless
Stayed in February 2024
Reviewed: 29 January 2024
Jenns
United KingdomBasis but good mattress and very cleN... we dlept well
basic but clean and comfortable. Room was for 3 so had an overhead bunkbed that husband cracked his head on a couple of times.. only downside, and I did warn him!
Stayed in January 2024
Reviewed: 26 January 2024
Pauline
IrelandRooms are a little small
Hi very good location on the main road to caraconne very clean and lovely staff .
Stayed in January 2024
Reviewed: 23 December 2023
Gordon
United KingdomNothing
Staff were incredibly helpful
Stayed in November 2023
Reviewed: 23 December 2023
Catherina
GermanyWifi, layout
Breakfast, staff, bed, showers
Stayed in December 2023
Reviewed: 6 December 2023
Aidan
United KingdomQuite crowded for breakfast but nothing unmanageable.
Great location, a short walk into town. Friendly helpful staff. Easy to get to and car parking available.
Stayed in December 2023
Reviewed: 14 November 2023
Guilherme
BrazilWe expected a more comfortable room. The shower could be better
Good location, within walking distance of the train station. There was a basic breakfast in a shared space. The young lady on the team treated us kindly and promptly. The environment was clean and access to the property was easy and safe
Stayed in October 2023
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