12 rue de la Gare, 74000 Annecy, France
#18 of 45 hotels in Annecy
Guests' ChoiceBased on 581 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.1
Staff
9.1
Value for money
8.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Paul
AustraliaWe were double charged for breakfast, by mistake and not immediately refunded.
The location, room, breakfast and staff were excellent. Would highly recommend.
Stayed in September 2024
Reviewed: 24 September 2024
Nicola
United KingdomMore space is always welcomed
Very close to the old town, but not noisy for sleeping. Very clean, quality budget hotel
Stayed in September 2024
Reviewed: 21 September 2024
Laurence
United KingdomFridge in room not that effective Toilet very close to wall so had to sit at an angle (Room 239)
Nice hotel in center of town (50 m from main street so nice and quiet) Only 5 min walk from train and bus station. Reception and bar area clean and pleasant. Staff very nice and helpful Rooms basic but more than good enough for a few days stay with decent shower Didn't have breakfast Coffee machine in room was unexpected but bring own milk
Stayed in September 2024
Reviewed: 20 September 2024
Muna
SwitzerlandA bit cold in the room because of the switch between the heating and AC system.
The location is very central and near everything. The parking is right next to the hotel too.
Stayed in September 2024
Reviewed: 16 September 2024
Kwee
SingaporeWater pressure for shower not so strong.
Location was great, walking distance to major attractions. Breakfast was good.
Stayed in September 2024
Reviewed: 10 September 2024
Gavin
United KingdomNothing
Basic but clean and comfortable. Helpful staff and a car park right next door - free for motorcycles. This couldn’t be in a better location. My room looked over the river which was lovely.
Stayed in September 2024
Reviewed: 2 September 2024
Tony
United StatesSmall room
Good
Stayed in July 2024
Reviewed: 28 August 2024
Michael
FranceNo hand towel in the room. No fridge.
Centrally located near major tourist spots and restaurants.
Stayed in August 2024
Reviewed: 19 August 2024
Rola
FranceIt would be better if the checking in is earlier and the time for checking out is later
Good location ,clean and price
Stayed in July 2024
Reviewed: 15 August 2024
Martin
United KingdomThe bed was very uncomfortable, the sheets didn’t fit properly. Plastic mattress topper protector made the bed hot and sticky. Didn’t have good nights sleep.
Great location. Perfect for next door car park.
Stayed in August 2024
Reviewed: 11 August 2024
Cripao80
Germanynothing really
Great position, staff very keen to solve problems or to meet requests
Stayed in August 2024
Reviewed: 11 August 2024
Veneta
BulgariaToo small and stuffy room, spider net on the ceiling
Very kind and helpful staff at the reception. Excellent location
Stayed in August 2024
Reviewed: 4 August 2024
Anastasia
Australianothing
central location within easy walk of lake , old town and shopping district we had a canal view which was nice friendly staff car park next door
Stayed in June 2024
Reviewed: 2 August 2024
Milkah
FranceWe didn't have an iron box .
La distance... It was near the train station, bus stop, the lac, les restaurants...
Stayed in July 2024
Reviewed: 2 August 2024
Julia
United KingdomI think the showers would be safer with a grab rail to save slipping on the shower tray
Centre of the old town but only a short walk from the Station
Stayed in August 2024
Reviewed: 31 July 2024
Alice
United Kingdomair con seemed very mild on full-settings (but it is 34c in Annecy currently!) so the room would get very hot! apart from that no bad feedback! Really impressed for a 3* and price!
- size and layout of room was great, lots of storage! -extra pillows provided :) -very clean standard throughout the hotel (I am very fussy about cleanliness so was impressed) -water fountain downstairs was very useful! -staff extremely friendly and accommodating, spoke very good English! They were happy to help! -perfect location which was quiet for sleeping well but <5-10 min walk to everything, area felt safe. -late check out compared to other hotels and luggage room! -solo female traveller who felt very safe, cared for and had all my needed amenities:)
Stayed in July 2024
Reviewed: 30 July 2024
Andrea
United KingdomParking was tricky - there is a paid car park next door which should work for most, but we had a roof box and couldn't use it. Only option was on-street parking in the surrounding couple of streets. We had to drive around for a bit until a space became available, and then shuttling our stuff and our dog etc to and from the hotel room was a bit of an added stress when we were arriving late evening and only had 1 night ...
Nice clean, comfortable hotel in a good location. We had a larger family size room with our dog which was appreciated.
Stayed in July 2024
Reviewed: 28 July 2024
Tammy
United StatesThe property was great. My only issue was the town was far too crowded.
The location was great. It was quiet and I had a great view of the canal.
Stayed in July 2024
Reviewed: 27 July 2024
Michael
United KingdomNot much to grumble about. Rooms are perhaps a little small and tea/coffee facilities very basic
Very good breakfast. Helpful staff. Central location. Air conditioning in rooms.
Stayed in July 2024
Reviewed: 22 July 2024
Tamara
SwitzerlandThe rooms were a bit like student accommodation :))) with AC it was way too cold and without it was unbearable hot. The window couldn’t open to get fresh air :((
The location and flexibility to check in earlier
Stayed in July 2024
Reviewed: 16 July 2024
Siri
NorwayI would have liked a refill of teabags everyday, but other than that a great place to stay
Stayed in July 2024
Reviewed: 16 July 2024
Joseph
United States- Small, drab, expensive room with minimal amenities. - The nearby off-site parking is not guaranteed. I had to wait 10-15 minutes in a line where one car at a time could enter the garage only after one car left. - Twice the cleaning personnel barged into my room 1/2 second after knocking without waiting for an answer on the morning of my departure. (Why were they even going in when I hadn't yet checked out?)
- Outstanding location. This is the main reason to stay here. - My room was quiet and clean even if it wasn't nice. Good if you just need a place to sleep and better places are sold out.
Stayed in July 2024
Reviewed: 9 July 2024
Nicola
United KingdomWould be happy to recommend, the only thing I’d say is our room was quite small & the bed wasn’t the most comfortable nor the pillows but not enough to complain & probably just my back playing up. My husband slept fine!
Great hotel, really close to centre, an easy 2-5 min stroll. Nice, clean rooms & bathroom. Friendly staff & great breakfast selection.
Stayed in July 2024
Reviewed: 7 July 2024
Başak
TurkeyI liked the qruosants very much
Stayed in June 2024
Bourg-Saint-Pierre, Switzerland
Cochin, India
Caorle, Italy
Cameron Highlands, Malaysia
Harbour Island, Bahamas
Tuscaloosa, USA
Minervino di Lecce, Italy
Trancoso, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content