24, rue Sommeiller, 74000 Annecy, France
#10 of 45 hotels in Annecy
Guests' ChoiceBased on 233 hotel reviews
8.5Cleanliness
8.9
Comfort
8.6
Location
9.6
Facilities
8.2
Staff
9.6
Value for money
8.6
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Brook
United StatesA bit antiquated.
Very friendly staff, wonderful breakfast and great location.
Stayed in September 2024
Reviewed: 25 September 2024
Ahmad
JordanThe location is great, right next to the train station.
Stayed in September 2024
Reviewed: 13 September 2024
Susan
CanadaI booked and paid for a double room … but they put me (a woman on her own) in tiny room 7. I saw the other rooms when I was checking out as they were being cleaned, they were all better, larger.
Excellent location. Welcoming & helpful staff. Clean room.
Stayed in September 2024
Reviewed: 10 September 2024
Rebecca
United KingdomNothing
Comfy bed, modern decor, aircon
Stayed in September 2024
Reviewed: 8 September 2024
Carolyn
AustraliaVery small bathroom - but we were fine, we’re not large people!
Close to old town. The hotel arranged secure parking nearby. The staff were all very friendly and helpful. Had a nice view from our window.
Stayed in September 2024
Reviewed: 3 September 2024
Philip
United KingdomNothing really, its a very good hotel for the price
Great central location, breakfast buffet was very nice, traditional and fresh. Good coffee. Room was nice and modern, it was on the top floor but there was a working lift. Ideal for a single person.
Stayed in July 2024
Reviewed: 29 August 2024
Xi
ChinaAll good. If I have to say something, although it met my needs, the lift and the bathroom are relatively small. An email address is needed for each device to register wifi. The bed was not so comfy that lying in bed, I could be aware of where the previous guests used to sleep.
The location is fantastic. It's very near the railway station and the old town. The staff was very friendly. They provided me a lot of information for restaurant and sightseeing. Fantastic.
Stayed in August 2024
Reviewed: 26 August 2024
Graham
CyprusOur room, including the bathroom and shower, was quite small.
The staff at this hotel are incredibly hospitable. We we welcomed very warmly. Everyone was friendly and helpful. The location of the hotel was perfect for us. We arrived at the train station and it was a short walk to the hotel. From there, we could very easily walk to the lake, the old town, and through the shopping streets. The room was small and basic (what we expect from a 2* hotel), but clean and comfortable.
Stayed in August 2024
Reviewed: 21 August 2024
Toni
AustraliaI don’t like having dogs in hotels but that’s just me
Cosy rooms. Great location. Friendly helpful staff.
Stayed in July 2024
Reviewed: 15 August 2024
Nina
United KingdomGreat location. Incredibly friendly staff. Air con was a dream. Parking isn’t as expensive as initially thought and you get free overnight parking when you speak to reception. Lovely place to stay.
Stayed in August 2024
Reviewed: 13 August 2024
Arianna
ItalyGreat position and friendly staff!
Stayed in August 2024
Reviewed: 12 August 2024
Thanh
United StatesGreat location! A.C is great during August. Elevator is an advantage.
Stayed in August 2024
Reviewed: 12 August 2024
Grzegorz
PolandLocation, personnel
Stayed in August 2024
Reviewed: 8 August 2024
Susan
United Kingdomcould do with dimmer lights by the beds but not a massive problem
exceptionally friendly and comfortable in a very central location
Stayed in August 2024
Reviewed: 5 August 2024
Reiniery
United Statesgreat location close to city center and very welcoming and amazing staff
Stayed in August 2024
Reviewed: 2 August 2024
Monika
United KingdomThe breakfast does not include any hot food or vegetables which might be ok for others. Just a suggestion: couldn’t you make the eggs hot? Space is a bit limited in the room, bathroom, shower and elevator but that didn’t really bother us.
The location is perfect, close to train station, old town and the lake. The room was clean. Staff was friendly and welcoming. Bed was comfortable. The room was quiet during the night. The AC was helpful trying to cool the room down as it was exceptionally hot when we visited(34degrees). The breakfast includes breads, cheeses,ham, cereals, croissants and coffee/juice and cold boiled eggs kept in the fridge.
Stayed in August 2024
Reviewed: 29 July 2024
Heitmann
BrazilExcellent location walking distance to train station and very pleasant economy-stay in Annecy. Jeff and all staff were very nice and friendly people.
Stayed in July 2024
Reviewed: 24 July 2024
Mike
United KingdomFor me a slightly larger shower, even though my wife thought it was just fine!
The staff could not have been more welcoming and helpful. Also, their breakfast options were fantastic and a lovely way to start each day.
Stayed in July 2024
Reviewed: 18 July 2024
Alex
BrazilThe staff was so lovely. They did a great job welcoming us and giving us some recommendations around town.
Stayed in July 2024
Reviewed: 16 July 2024
Siham
CanadaNothing.
Location and the staff
Stayed in July 2024
Reviewed: 15 July 2024
Charles
United KingdomBreakfast not included
Good location
Stayed in July 2024
Reviewed: 6 July 2024
Andrew
CanadaGreat staff very welcoming
Stayed in July 2024
Reviewed: 6 July 2024
Frances
United KingdomLovely room. Good location. Great staff. Secure parking nearby
Stayed in July 2024
Reviewed: 30 June 2024
Robert
SwitzerlandThe hotel is a bit dated but that doesn't matter much since the rooms are new
Excellent and helpful staff. They eve n offered me breakfast at 6. The room and bathroom were recently remodeled and get nice.
Stayed in June 2024
Veliko Tŭrnovo, Bulgaria
Cornimont, France
Medellín, Colombia
Weymouth, UK
Scopello, Italy
La Roche-Clermault, France
Tamarindo, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content